What users are saying about
Likelihood to Recommend
A cool tool for sharing project information and documents between local and remote team members as well as customers. Handling multiple tasks at a single platform, event management, and meetings. Organising business is understandable.Performs work fast. Can chat with individuals and groups in real time. Notification is sent to the concerned person. Searching filters and activity feeds are also available.
Engineer in EngineeringConstruction Company, 10,001+ employees
Feature Rating Comparison
Support for Agile Methodology
Support for Waterfall Methodology
Change request and Case Management
Budget and Expense Management
Project & financial reporting
Integration with accounting software
- Basecamp is relatively easy to use. Some of our users are not especially comfortable or adept with technology, so having a relatively simple tool was important for us. Project Management tools are tricky, they are only useful if everyone gets on board. Basecamp's ease of use helps everyone get on board.
- Since Basecamp is pretty widely used, there are a fair amount of online resources and training available. As IT people, we didn't want to implement a system we would have to train everyone on and support constantly. Our Basecamp users can get a decent overview and have their questions answered really easily by searching the web.
- It's quick and cost-effective. You can set up an account and start using it within a few minutes. Since it's priced according to how many "projects" you set up and not how many users you have, it's really cheap to use. We never have more than 10 projects going at once, so that means we pay $20/month *total* for unlimited users. We're a non-profit and didn't really have the resources to devote to more sophisticated (expensive) Project Management tools, so this was a big deal for us.
Success AcademiesEducation Management, 1001-5000 employees
- The interface, while easy to learn and use, could be a designed to be a little more intuitive. As it is now, you have to spend some time thumbing around in order to get acclimated with how to locate things you need and work with regularly.
- Some of the lists are a bit redundant - i.e. to do lists. While viewing the main to-do list for a particular project, there is another list immediately to the right that basically re-lists all of the to-do list titles. To do lists would have to be extremely long to need this function. A small calendar or other tool may be a more efficient use of this space.
Project Manager in MarketingMarketing and Advertising Company, 1-10 employees
Likelihood to Renew
Based on 27 answers
I can't foresee ever cancelling my account with Basecamp, but rather upgrading it when I get to that point when I'm ready to expand. One of the most exciting aspects for me is the company's continued commitment to the software in the form of consistent improvements and new features. While I've never needed to contact support, I do read each of the rare communications sent out by the team behind Basecamp, and their enthusiasm for their own software is palpable. I've recommended it to other freelancers, and I look forward to using Basecamp to continue increasing my productivity in the coming year and beyond.
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.
Reliability and Availability
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Based on 4 answers
- Their self help products like guides and webinars are good.
- Very quick response time.
- Almost never need them to begin with.
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Marketing Content Manager | Social Media | Newsletter | Blog | White Papers
360trainingE-Learning, 201-500 employees
Basecamp is a similar type of software but is on a totally different playing field than Monday. Basecamp is definitely a lot more bare bones, it is a task tracking software and that is all. Basecamp is more of a "To Do" list where as Monday is a full-on task scheduling, time scheduling, communication platform. Basecamp is definitely more for the small team or small business. We grew out of Basecamp eventually and moved on to Monday.
Lead Graphic Design Specialist/ Social Media Marketer
CyberCartel International Inc.Retail, 51-200 employees
Return on Investment
Premium Consulting/Integration Services—
Entry-level set up fee?