Keep your projects organized and all in one place with Basecamp.
Updated June 05, 2025

Keep your projects organized and all in one place with Basecamp.

James Roy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Basecamp

For internal and client-facing project management, Basecamp does the
trick! You can set and assign tasks with deadlines to specific people and keep all documents and correspondence in one place. You control what the client sees at all times. You can tie it in with Harvest or other time-tracking
apps. The only thing missing is CRM and invoicing capabilities.

Pros

  • Project Management.
  • Task Assignment.
  • Document keeping.

Cons

  • CRM would be helpful.
  • Invoicing directly from a project would be great.
  • It has helped keep every project organized, with all assets in one accessible place for everyone involved.
  • It has helped with scheduling and assigning tasks so that everyone knows what is expected of them.
  • It has helped keep all client correspondence in one place and within the project so that everything can be found immediately.
  • The search function is very helpful.
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
Each platform has pros and cons. We ultimately switched away from Kantata (formerly Mavenlink) because our clients were more familiar with Basecamp.

Do you think Basecamp delivers good value for the price?

Yes

Are you happy with Basecamp's feature set?

Yes

Did Basecamp live up to sales and marketing promises?

Yes

Did implementation of Basecamp go as expected?

Yes

Would you buy Basecamp again?

Yes

I rate it a nine only because there are a few additional tasks it could cover to complete a project on Basecamp from start to finish!

Basecamp Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
5
Scheduling
8
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
10
Mobile Access
7
Timesheet Tracking
8
Change request and Case Management
9
Budget and Expense Management
7

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