13 Ratings
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Score 8.8 out of 100
4 Ratings
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Score 7 out of 100

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)

It is advisable to create custom designs that call for specific programs and content without giving direct access to those programs. We still have to meet the proposed use case where it should not be used.
Madusanka Balapitiya | TrustRadius Reviewer

CommonSpot

Commonspot is well suited for web content management to be conducted by individuals with low-level web skills.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acoustic Content (formerly IBM Watson Content Hub)
9.0
CommonSpot
7.0
Role-based user permissions
Acoustic Content (formerly IBM Watson Content Hub)
9.0
CommonSpot
7.0

Platform & Infrastructure

Acoustic Content (formerly IBM Watson Content Hub)
9.5
CommonSpot
API
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
Internationalization / multi-language
Acoustic Content (formerly IBM Watson Content Hub)
9.0
CommonSpot

Web Content Creation

Acoustic Content (formerly IBM Watson Content Hub)
9.5
CommonSpot
6.3
WYSIWYG editor
Acoustic Content (formerly IBM Watson Content Hub)
8.0
CommonSpot
Code quality / cleanliness
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
6.0
Admin section
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
6.5
Page templates
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
7.0
Library of website themes
Acoustic Content (formerly IBM Watson Content Hub)
9.0
CommonSpot
7.0
Mobile optimization / responsive design
Acoustic Content (formerly IBM Watson Content Hub)
9.0
CommonSpot
Publishing workflow
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
7.0
Form generator
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
4.0

Web Content Management

Acoustic Content (formerly IBM Watson Content Hub)
9.8
CommonSpot
7.7
Content taxonomy
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
7.5
SEO support
Acoustic Content (formerly IBM Watson Content Hub)
9.0
CommonSpot
7.0
Bulk management
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
8.0
Availability / breadth of extensions
Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
7.0
Community / comment management
Acoustic Content (formerly IBM Watson Content Hub)
9.9
CommonSpot
9.0

Pros

Acoustic Content (formerly IBM Watson Content Hub)

  • It has a wide variety of built-in API calls.
  • Building unique pages is simple and straightforward and requires only basic fundamental knowledge to get started.
  • More advanced API calls can be developed simply.
Ben Williams | TrustRadius Reviewer

CommonSpot

  • I think CommonSpot's greatest strength is its ease of use. It's relatively intuitive in it's usage, so it therefore makes it easy to train new people to use it.
  • Within my usage of it, our options were limited, which again added to it's ease of use.
Anonymous | TrustRadius Reviewer

Cons

Acoustic Content (formerly IBM Watson Content Hub)

  • It doesn't work well with our IBM systems and as you might expect, that seems to be a common problem with IBM products.
  • Application settings are bad and some items are easily accessible and can be buried in menus
Madusanka Balapitiya | TrustRadius Reviewer

CommonSpot

  • Commonspot needs to improve on its authoring feature. It is impossible to author on more than one page at a time . (One must always click on "View work on all changes") before switching between pages otherwise, the changes will not be saved.
  • CommonSpot does not support sharing the definition of any custom element or any template layouts. Therefore, one must recreate these in each site.
  • In Commonspot, a user who has to manage content in multiple sites will have to log in to each site to see and act on any actions.
Anonymous | TrustRadius Reviewer

Usability

Acoustic Content (formerly IBM Watson Content Hub)

No score
No answers yet
No answers on this topic

CommonSpot

CommonSpot 8.0
Based on 1 answer
I had no previous background in content management, and found it very easy to use. If I could figure it out, I am pretty certain that just about anyone else could as well.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acoustic Content (formerly IBM Watson Content Hub)

I haven't had experience outside of the IBM applications but can confirm that compared to other content tools provided by IBM, this is one of the more complete packages.
Ben Williams | TrustRadius Reviewer

CommonSpot

Commonspot works in tandem with Zendesk very well to accomplish tasks an an efficient manner.
Anonymous | TrustRadius Reviewer

Return on Investment

Acoustic Content (formerly IBM Watson Content Hub)

  • Approved developer is a simple tool for integrating other end-user applications.
  • It has allowed us to have one-stop-shop and easy-to-use debugging, saving time.
Madusanka Balapitiya | TrustRadius Reviewer

CommonSpot

  • I was working in a religious institution and based upon our usage and audience, there was no ROI to speak of. Our usage was more for providing information than having any type of interaction. In that instance, it worked very well.
Anonymous | TrustRadius Reviewer

Screenshots

CommonSpot

Pricing Details

Acoustic Content (formerly IBM Watson Content Hub)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CommonSpot

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acoustic Content (formerly IBM Watson Content Hub)
10.0
CommonSpot
7.0

Usability

Acoustic Content (formerly IBM Watson Content Hub)
CommonSpot
8.0

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