55 Ratings
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Score 7.7 out of 100
105 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Twilio SendGrid

Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Acquia Digital Experience Platform
8.3
Twilio SendGrid
Role-based user permissions
Acquia Digital Experience Platform
8.3
Twilio SendGrid

Platform & Infrastructure

Acquia Digital Experience Platform
8.0
Twilio SendGrid
API
Acquia Digital Experience Platform
8.0
Twilio SendGrid
Internationalization / multi-language
Acquia Digital Experience Platform
8.0
Twilio SendGrid

Web Content Creation

Acquia Digital Experience Platform
8.5
Twilio SendGrid
WYSIWYG editor
Acquia Digital Experience Platform
10.0
Twilio SendGrid
Code quality / cleanliness
Acquia Digital Experience Platform
9.0
Twilio SendGrid
Admin section
Acquia Digital Experience Platform
9.0
Twilio SendGrid
Page templates
Acquia Digital Experience Platform
8.0
Twilio SendGrid
Library of website themes
Acquia Digital Experience Platform
8.0
Twilio SendGrid
Mobile optimization / responsive design
Acquia Digital Experience Platform
9.0
Twilio SendGrid
Publishing workflow
Acquia Digital Experience Platform
9.0
Twilio SendGrid
Form generator
Acquia Digital Experience Platform
6.0
Twilio SendGrid

Web Content Management

Acquia Digital Experience Platform
8.4
Twilio SendGrid
Content taxonomy
Acquia Digital Experience Platform
9.0
Twilio SendGrid
SEO support
Acquia Digital Experience Platform
8.0
Twilio SendGrid
Bulk management
Acquia Digital Experience Platform
8.0
Twilio SendGrid
Availability / breadth of extensions
Acquia Digital Experience Platform
9.0
Twilio SendGrid
Community / comment management
Acquia Digital Experience Platform
8.0
Twilio SendGrid

Email & Online Marketing

Acquia Digital Experience Platform
Twilio SendGrid
6.2
WYSIWYG email editor
Acquia Digital Experience Platform
Twilio SendGrid
6.4
Dynamic content
Acquia Digital Experience Platform
Twilio SendGrid
5.9
Ability to test dynamic content
Acquia Digital Experience Platform
Twilio SendGrid
5.8
Landing pages
Acquia Digital Experience Platform
Twilio SendGrid
5.4
A/B testing
Acquia Digital Experience Platform
Twilio SendGrid
5.8
Mobile optimization
Acquia Digital Experience Platform
Twilio SendGrid
6.6
Email deliverability reporting
Acquia Digital Experience Platform
Twilio SendGrid
8.3
List management
Acquia Digital Experience Platform
Twilio SendGrid
6.6
Triggered drip sequences
Acquia Digital Experience Platform
Twilio SendGrid
5.2

Reporting & Analytics

Acquia Digital Experience Platform
Twilio SendGrid
5.8
Dashboards
Acquia Digital Experience Platform
Twilio SendGrid
6.8
Standard reports
Acquia Digital Experience Platform
Twilio SendGrid
6.3
Custom reports
Acquia Digital Experience Platform
Twilio SendGrid
4.3

Pre-Send Testing

Acquia Digital Experience Platform
Twilio SendGrid
1.0
URL Validation
Acquia Digital Experience Platform
Twilio SendGrid
1.0
Link Tracking
Acquia Digital Experience Platform
Twilio SendGrid
1.0
Image Validation
Acquia Digital Experience Platform
Twilio SendGrid
1.0
Inbox Display
Acquia Digital Experience Platform
Twilio SendGrid
1.0
Email Accessibility Tools
Acquia Digital Experience Platform
Twilio SendGrid
1.0
Spelling and Grammar Check
Acquia Digital Experience Platform
Twilio SendGrid
1.0
Spam Testing
Acquia Digital Experience Platform
Twilio SendGrid
1.0
Email Previews
Acquia Digital Experience Platform
Twilio SendGrid
1.0

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Twilio SendGrid

  • Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
  • Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
  • Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
  • Some of the cheapest and best dedicated IPs.
  • Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.
Evan Laird | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Twilio SendGrid

  • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
  • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
  • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
  • Their customer support isn't the best. Certainly some room for improvement there.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Twilio SendGrid

No score
No answers yet
No answers on this topic

Usability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Twilio SendGrid

Twilio SendGrid 1.0
Based on 4 answers
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
Zee Gimon | TrustRadius Reviewer

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Twilio SendGrid

Twilio SendGrid 7.0
Based on 13 answers
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
Bryan McAnulty | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Twilio SendGrid

With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.
Anonymous | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Twilio SendGrid

  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
Darcy Knapp, MBA | TrustRadius Reviewer

Screenshots

Acquia Digital Experience Platform

Twilio SendGrid

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Digital Experience Platform Editions & Modules

Additional Pricing Details

Twilio SendGrid

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Twilio SendGrid Editions & Modules

Edition
FreeFree
Basic15.002
Advanced60.002
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
7.9
Twilio SendGrid
7.1

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Twilio SendGrid

Usability

Acquia Digital Experience Platform
Twilio SendGrid
1.0

Support Rating

Acquia Digital Experience Platform
Twilio SendGrid
7.0

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