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Top Rated
79 Ratings
142 Ratings

Acquia Digital Experience Platform

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Top Rated
79 Ratings
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Score 8.3 out of 100
142 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Email & Online Marketing

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    5.9

    Twilio SendGrid

    59%
    Twilio SendGrid ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    5.8
    58%
    29 Ratings

    Dynamic content

    N/A
    0 Ratings
    6.4
    64%
    32 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.0
    70%
    31 Ratings

    Landing pages

    N/A
    0 Ratings
    1.5
    15%
    19 Ratings

    A/B testing

    N/A
    0 Ratings
    5.8
    58%
    24 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.1
    61%
    32 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.3
    83%
    75 Ratings

    List management

    N/A
    0 Ratings
    6.4
    64%
    36 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    5.7
    57%
    18 Ratings

    Reporting & Analytics

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    6.3

    Twilio SendGrid

    63%
    Twilio SendGrid ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.9
    69%
    40 Ratings

    Standard reports

    N/A
    0 Ratings
    7.8
    78%
    40 Ratings

    Custom reports

    N/A
    0 Ratings
    4.2
    42%
    26 Ratings

    Pre-Send Testing

    Acquia Digital Experience Platform

    Feature Set Not Supported
    N/A
    5.1

    Twilio SendGrid

    51%
    Twilio SendGrid ranks higher in 8/8 features

    URL Validation

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Link Tracking

    N/A
    0 Ratings
    7.2
    72%
    6 Ratings

    Image Validation

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Inbox Display

    N/A
    0 Ratings
    4.7
    47%
    5 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    5.8
    58%
    5 Ratings

    Spelling and Grammar Check

    N/A
    0 Ratings
    1.0
    10%
    3 Ratings

    Spam Testing

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Email Previews

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Attribute Ratings

    • Acquia Digital Experience Platform is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

    Likelihood to Recommend

    8.4

    Acquia Digital Experience Platform

    84%
    37 Ratings
    6.6

    Twilio SendGrid

    66%
    52 Ratings

    Likelihood to Renew

    9.0

    Acquia Digital Experience Platform

    90%
    9 Ratings
    7.0

    Twilio SendGrid

    70%
    1 Rating

    Usability

    Acquia Digital Experience Platform

    N/A
    0 Ratings
    1.0

    Twilio SendGrid

    10%
    4 Ratings

    Support Rating

    9.1

    Acquia Digital Experience Platform

    91%
    1 Rating
    2.5

    Twilio SendGrid

    25%
    14 Ratings

    Product Scalability

    7.6

    Acquia Digital Experience Platform

    76%
    20 Ratings

    Twilio SendGrid

    N/A
    0 Ratings

    Likelihood to Recommend

    Acquia Digital Experience Platform

    Well suited for rapid development of applications and sites, ease of maintenance, security enhancements, and ease of patching. Drupal for global enterprise content strategy i.e. industrial robustness. DevOps is there but needs to be easier to integrate with other vendors. In my experience, Acquia Digital Experience Platform doesn't support well data-driven process definition, setup, and management from an application standpoint. In production, we expected the production environment to be separated from the non-production environnement, which was only possible at the logical level and not at the network level.
    Olivier Parriche | TrustRadius Reviewer

    Twilio SendGrid

    Twilio SendGrid Email Marketing is perfect for organizations both big and small that may be on a lower budget. It is a very affordable solution for users with a large number of email addresses. While other providers may offer "free" storage for email contacts... the cost to send campaigns to those contacts can be very costly. While they do not offer widgets or other integrations for websites/social media... it is very easy to import and manage contacts. Additionally, they offer a comprehensive self-help support section online, but it's also easy to hop on the phone or on chat with a rep if you ever need technical support or assistance. Twilio SendGrid Email Marketing may not be the most affordable solution for users who are not currently sending email campaigns to their users, but are simply storing email contacts
    Anonymous | TrustRadius Reviewer

    Pros

    Acquia Digital Experience Platform

    • Easy to manage multiple environments and a team of Site Developers and Site Administrators
    • Easy and intuitive to conduct deployments, back-ups, rollbacks of code, databases, and files
    • Useful add-ons such as Solr Search, Security, Site Monitoring, Migration tools, etc.
    • Excellent and responsive support
    Anonymous | TrustRadius Reviewer

    Twilio SendGrid

    • Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
    • Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
    • Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
    • Some of the cheapest and best dedicated IPs.
    • Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.
    Evan Laird | TrustRadius Reviewer

    Cons

    Acquia Digital Experience Platform

    • Using the platform is not for the faint of heart. It takes some understanding of how a back-end system technology works to be able to get anything done or even know where to go.
    • Being able to verify DNS services is not easy to do. A digital market is required to do this with Facebook or Google from time to time but it is hidden from the non-tech user. I need to find a tech expert to do a simple task that is holding up the quality of our digital advertising. This is the way the digital world works and these capabilities need to be exposed and easy to verify by non-tech users quickly without the possibility of disrupting the system.
    Anonymous | TrustRadius Reviewer

    Twilio SendGrid

    • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
    • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
    • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
    • Their customer support isn't the best. Certainly some room for improvement there.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Acquia Digital Experience Platform

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Acquia Digital Experience Platform Editions & Modules

    Additional Pricing Details

    Twilio SendGrid

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    Twilio SendGrid Editions & Modules

    Edition
    FreeFree
    Basic15.002
    Advanced60.002
    1. none
    2. per month
    Additional Pricing Details

    Likelihood to Renew

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 9.0
    Based on 9 answers
    As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
    Sean Hanford | TrustRadius Reviewer

    Twilio SendGrid

    Twilio SendGrid 7.0
    Based on 1 answer
    No answer on this topic is available.

    Usability

    Acquia Digital Experience Platform

    No score
    No answers yet
    No answers on this topic

    Twilio SendGrid

    Twilio SendGrid 1.0
    Based on 4 answers
    It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
    Zee Gimon | TrustRadius Reviewer

    Support Rating

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 9.1
    Based on 1 answer
    The team is always there to support any issue. We had an issue around adding more code into the system and they supported us all the way through.
    Anonymous | TrustRadius Reviewer

    Twilio SendGrid

    Twilio SendGrid 2.5
    Based on 14 answers
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Bryan McAnulty | TrustRadius Reviewer

    Alternatives Considered

    Acquia Digital Experience Platform

    Acquia [Digital Experience Platform]'s offering is much for extendable, flexible, and scalable. The security is far beyond WP and it is much easier to extend than Magento was. Being able to have access to all these tools at an enterprise level, but still have them remain open source is really a huge advantage in my mind.
    Anonymous | TrustRadius Reviewer

    Twilio SendGrid

    With ExpressPigeon, SendGrid stacks up very well and actually provides just as much functionality for us as ExpressPigeon, but costs surrounding that use was advantageous with ExpressPigeon. SendGrid has recently added functionality that brings it closer to Act-On, specifically on the marketing automation end. This really allows users to create long-term campaigns.
    Anonymous | TrustRadius Reviewer

    Scalability

    Acquia Digital Experience Platform

    Acquia Digital Experience Platform 7.6
    Based on 20 answers
    We do not use any of the proprietary features from Acquia [Digital Experience Platform], like Site Factory, that enable this. (I am allergic to proprietary.) But Drupal is inherently scaleable via multisite, and things like Single Sign On via contrib modules.
    Maria Greene | TrustRadius Reviewer

    Twilio SendGrid

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Acquia Digital Experience Platform

    • Acquia has a positive impact on our internal ROI for our own website.
    • Most of our clients also see a positive impact on ROI when using Acquia for their web platform. This does change based on the cost of the Acquia instance.
    • Acquia allows us to save time and money on client projects, allowing us to increase our margins.
    Zach Ettelman | TrustRadius Reviewer

    Twilio SendGrid

    • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
    • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
    Darcy Knapp, MBA | TrustRadius Reviewer

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