What users are saying about
99 Ratings
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Score 8.5 out of 100
25 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Acronis Cyber Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Tony Albanese | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis Cyber Backup
Quest Rapid Recovery
8.7
Universal recovery
Acronis Cyber Backup
Quest Rapid Recovery
9.0
Live recovery
Acronis Cyber Backup
Quest Rapid Recovery
9.0
Recovery verification
Acronis Cyber Backup
Quest Rapid Recovery
8.0
Business application protection
Acronis Cyber Backup
Quest Rapid Recovery
6.4
Multiple backup destinations
Acronis Cyber Backup
Quest Rapid Recovery
9.0
Incremental backup identification
Acronis Cyber Backup
Quest Rapid Recovery
10.0
Backup to the cloud
Acronis Cyber Backup
Quest Rapid Recovery
5.1
Deduplication and file compression
Acronis Cyber Backup
Quest Rapid Recovery
10.0
Snapshots
Acronis Cyber Backup
Quest Rapid Recovery
10.0
Flexible deployment
Acronis Cyber Backup
Quest Rapid Recovery
8.0
Management dashboard
Acronis Cyber Backup
Quest Rapid Recovery
10.0
Platform support
Acronis Cyber Backup
Quest Rapid Recovery
9.0
Retention options
Acronis Cyber Backup
Quest Rapid Recovery
10.0

Pros

Acronis Cyber Backup

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper | TrustRadius Reviewer

Quest Rapid Recovery

  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
Anonymous | TrustRadius Reviewer

Cons

Acronis Cyber Backup

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

  • Linux support is available, but the configuration isn't as easy as with Windows.
  • Quite resource hungry at times.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Usability

Acronis Cyber Backup

Acronis Cyber Backup 8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Backup

Acronis Cyber Backup 7.1
Based on 2 answers
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 10.0
Based on 2 answers
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick | TrustRadius Reviewer

Quest Rapid Recovery

Quest Rapid Recovery 6.0
Based on 2 answers
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Backup

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
Anonymous | TrustRadius Reviewer

Scalability

Acronis Cyber Backup

Acronis Cyber Backup 8.4
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Backup

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Anonymous | TrustRadius Reviewer

Quest Rapid Recovery

  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Dhaval Parekh MCP, MCSA, MCSA+M | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Quest Rapid Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acronis Cyber Backup
9.0
Quest Rapid Recovery
8.0

Likelihood to Renew

Acronis Cyber Backup
9.1
Quest Rapid Recovery

Usability

Acronis Cyber Backup
8.2
Quest Rapid Recovery

Support Rating

Acronis Cyber Backup
7.1
Quest Rapid Recovery
10.0

Implementation Rating

Acronis Cyber Backup
9.1
Quest Rapid Recovery
6.0

Scalability

Acronis Cyber Backup
8.4
Quest Rapid Recovery

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