Likelihood to Recommend Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Read full review OwnBackup is a great solution for anyone wanting to backup their
Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.
Read full review Pros Local backup to local encrypted and protected hard drives Cloud backups of files, folders, or entire machines Vulnerability assessment of systems Antivirus and content filtering Remote control of systems Integration with Connectwise and other RMM and MSP tools Replacement that's better than Dropbox or Google drive Read full review Automatic, daily full backups of data. Users have access to backups User friendly interface Read full review Cons Better reports with important security information for analyze. The ability to monitor resources like CPU, memory, disks and network activity, and availability. The ability to monitor user activity, very important today because of home working. Endpoint security for IOs and Android, better if it can be an MDM. Read full review Price - it is one of our most expensive third-party applications User adoption - we are still not leveraging all of the OwnBackup features Read full review Likelihood to Renew They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.
Read full review Usability The Cyber Protect portal is very intuitive and easy to use for anyone with some knowledge of IT systems.
Read full review Support Rating Can be slow to respond at times, but they will be able to help you get to a resolution fairly quickly. We have not com across an issue they were unable to fix. Have found that they will generally start by trying to send you links to KB articles, so if you need help directly, you can send KB's that you have looked at already to bypass the back and forth.
Read full review Based on my own experience and by other team members
Read full review Alternatives Considered An organization might choose Acronis Cyber Protect Cloud over
Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
Read full review The native
Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.
Read full review Return on Investment Acronis has helped us grow the total number of endpoints under protection by 500% in the past 2 years Single agent/product has resulted in better overall margins Easier to deploy, easier to support means better onboarding experience Acronis helps us "delight" our customers! Read full review The archiving features of this product have had an ROI of $18K for storage costs recurring annually We have not had to do a full restore of backups, but if we did loose data and have to perform a full restore OwnBackup would easily become our most valuable tool Read full review ScreenShots