TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acronis True Image

    Score8.4 out of 10
    N/AAcronis True Image is a backup, cloning, cyber protection and privacy tool suite for home users.N/A

    Norton 360

    Score7.8 out of 10
    N/AThe Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products. Features include password management, VPN, dark web and credit monitoring for individuals, and cloud backup for PCs.

    $59.99

    per year

    Pricing
    Acronis True ImageNorton 360
    Editions & Modules
    No answers on this topic
    Norton AntiVirus
    $59.99
    per year
    Norton 360 Standard
    $94.99
    per year 3 PCs, Macs, tablets, or phones
    Norton 360 Deluxe
    $119.99
    per year 5 PCs, Macs, tablets, or phones
    Norton 360 with LifeLock Select Plus
    $189.99
    per year 10 PCs, Macs, tablets, or phones
    Offerings
    Pricing Offerings
    Acronis True ImageNorton 360
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details1st year discounts available.
    More Pricing Information
    Community Pulse
    Acronis True ImageNorton 360
    Considered Both Products
    Acronis
    Chose Acronis True Image
    • This is better than Ghost - lighter images and faster.
    • Acronis True Image is the best imaging software currently on the market.
    • Can restore computer failure within some minutes.
    Incentivized
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    14 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Acronis True ImageNorton 360
    Small Businesses
    NetBackup Flex Appliances
    Score10 out of 10
    Malwarebytes
    Score8.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    NetBackup Flex Appliances
    Score10 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acronis True ImageNorton 360
    Likelihood to Recommend
    9.4
    (19 ratings)
    8.0
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Usability
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (9 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Acronis True ImageNorton 360
    Likelihood to Recommend
    Acronis
    Acronis Cyber Protect is great for any small/mid-sized business. The price point makes it attractive to all budgets >$100/year for 5 device deployments. Competitors offer less and charge more! Very happy with the suite of products, and renewals are simple and straightforward as well. I hope they don't change a thing!
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
    Read full review
    Pros
    Acronis
    • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
    • Easy to use (set it and forget it)
    • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
    • Lots of backup options on the Windows version of ATI
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Norton works quite quickly and is efficient enough to detect threats
    • It is very easy and simple to install and is without any complications and irrelevant inquiries.
    • Norton is available at a very reasonable price in the market and is not heavy on pocket.
    Read full review
    Cons
    Acronis
    • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
    • Error messages could be less cryptic.
    • Support turnaround time and live assistance could be faster.
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Cost could be an issue. They could perform a free trial at the beginning for people to check.
    • It would be good if you can do an online free check of your computer.
    • While the updates are good sometimes your computer is attacked by a virus they did not expect.
    Read full review
    Likelihood to Renew
    Acronis
    No answers on this topic
    Gen (NortonLifeLock, Avast, Avira, AVG)
    I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
    Read full review
    Usability
    Acronis
    Protect my system from data loss and also can manage multiple devices via online cloud from any where and also can set Multifactor authentication for more secure login access. Archive any backup which will use less space and we can transfer it to any other space also so it is very easy as server admin to manage acronics utilities
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup
    Incentivized
    Read full review
    Performance
    Acronis
    Backups run fast and no significant performance issues other than the ones discussed previously.
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Support Rating
    Acronis
    Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Security software with very good features that works in the background.
    Price suitable for companies of any size and easy to install and use.
    Incentivized
    Read full review
    Implementation Rating
    Acronis
    No answers on this topic
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
    Incentivized
    Read full review
    Alternatives Considered
    Acronis
    IDrive is incredibly faster than Acronis on cloud backup. After Acronis' failures on cloud storage I moved to IDrive for peace of mind. IDrive can also do local backups, and either variant of system state, server, outlook, exchange, etc. It does not however have the ability to do a full image of a bitlocked machine like Acronis, so I'm continuing the local imaging with Acronis.
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
    Incentivized
    Read full review
    Scalability
    Acronis
    The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Return on Investment
    Acronis
    • Peace of mind - knowing that if anything happens to our data, we can recover it.
    • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
    • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
    Incentivized
    Read full review
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
    • Regular blocking of incoming scripts (in front of other antivirus)
    • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
    Read full review
    ScreenShots

    Acronis True Image Screenshots

    Screenshot of data control, which supports backup in just two clicks, and all data and backup information is displayed in one placeScreenshot of a display of the data that is backed up, the number of backup versions in storage, and how many photos, videos, music and documents that are available to restore.