Likelihood to Recommend If you need a solution to help you remotely manage your endpoints this is a no-brainer. I highly recommend signing up for the trial and pushing the agent out to a few endpoints to test
Read full review Matrix42 is best suited for the environment where we need to manage the both, mobile devices and endpoints like laptops and desktops. This solution have the best compatibility with every type of endpoints and the functionalities and features are incredible. The dashboard gives the overall visibility and details needed for a endpoint. We can see what applications are running as well as services which are running. It supports multi OS. It is not well suited for environment where only laptop and desktop needs to be managed as we can have other solution in less price. For just managing the workstations like laptops it may be not the best tool as the functionalities will be limited as compared to other vendors in this price.
Read full review Pros Customer service and support team are easy to reach and response time is really fast Interface is really user friendly and easy to use Read full review It has the ability to manage endpoints like mobile devices as well as laptops and desktops. Hence through single tool we are able to control every type endpoint which is the best feature so far. It supports every operating system like windows, mac OS , Linux, android, Chromebook OS hence it got the multivendor support. Every endpoint can be managed through a single dashboard hence it gives the best user experience. The dashboard is very user friendly and every function is clearly visible. We do not need to go into sub menu for detailing. The dashboard is totally customizable and gives the ability to control the endpoint in the best way. Read full review Cons I wish the remote connection has a file transfer feature. I hope Action1 will implement DLP and Secure Web Gateway features in the future. Read full review The deployment and implementation process took very long as we encountered some bugs in the OS and every time installation got failed due that. It took so long to understand that which delayed the process so we moved to n-2 version. Hence, in new OS bug should be removed for smooth configuration and installation. The reporting part need to be improved as it is very basic and do not carry much information which is needed for auditing purpose. It should be made customizable and more type of reporting format should be introduced. So this the area of improvement. Third Party integration is not possible. This feature is lacking. For proper visibility and control management it should have functionality of third party integration so that we can take control action for non complaint system. Read full review Alternatives Considered Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as
SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.
Read full review Matrix42 Unified endpoint management supports different type of endpoints as well as multi OS is also supported which make it different from other vendors. The product got some good features which is needed for organization and during the demo it met our requirement and it was in our budget if we compare to other vendors. The solution delivers what it promises and hence proven to very useful for organization. Microsoft and Citrix TAC was also not good and supportive as we faced issue some issue during POC
Read full review Return on Investment ROI = Time saved for us. The Action1 agent has allowed us to maintain the security of our endpoints by allowing us to update all software on our fleet of devices. Read full review The product helped to achieve good profit as is it helps in managing the endpoints from remote which lowers the on site engineer cost. The ROI for this product is 75-80 percent as it is a agent based solution and deploying agent in a large environment is painful hence to achieve the full ROI will take lot of time. The solution is proven to be best for our organization as it helped to maintain the compliance of our organization be verifying the necessary application needed for the organization to make it secure. Read full review ScreenShots