Action1 vs. Supremo Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.5 out of 10
N/A
Action1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A
Supremo Remote Desktop
Score 6.9 out of 10
N/A
N/AN/A
Pricing
Action1Supremo Remote Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Action1Supremo Remote Desktop
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Action1Supremo Remote Desktop
Features
Action1Supremo Remote Desktop
Security
Comparison of Security features of Product A and Product B
Action1
-
Ratings
Supremo Remote Desktop
7.3
2 Ratings
15% below category average
Role-based user permissions00 Ratings7.32 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Action1
-
Ratings
Supremo Remote Desktop
5.5
2 Ratings
42% below category average
File transfer00 Ratings6.82 Ratings
Instant message00 Ratings6.82 Ratings
Access to sleeping/powered-off computers00 Ratings4.12 Ratings
Session record00 Ratings4.52 Ratings
Annotations00 Ratings5.52 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Action1
-
Ratings
Supremo Remote Desktop
7.7
2 Ratings
1% below category average
Third-party software integrations00 Ratings7.72 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Action1
-
Ratings
Supremo Remote Desktop
6.1
2 Ratings
25% below category average
Attended device access00 Ratings7.72 Ratings
Unattended device access00 Ratings7.32 Ratings
Mobile device access00 Ratings6.42 Ratings
Virtual device access00 Ratings5.92 Ratings
Multiple-display support00 Ratings5.92 Ratings
Multiple concurrent sessions00 Ratings3.62 Ratings
User Ratings
Action1Supremo Remote Desktop
Likelihood to Recommend
9.6
(20 ratings)
6.8
(2 ratings)
Likelihood to Renew
9.4
(2 ratings)
-
(0 ratings)
Usability
9.5
(13 ratings)
7.3
(2 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Action1Supremo Remote Desktop
Likelihood to Recommend
Action1
If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
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Nanosystems
Supremo can be useful when systems are incompatible, as competitors sometimes need to have the latest operating system version, and Supremo is compatible with most. However, compared to competitors, it has more limited functions that could be improved, and the functions, while somewhat limited, could be optimized to improve performance and device control.
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Pros
Action1
  • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
  • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
  • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
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Nanosystems
  • Easy to use (Facilidad de uso)
  • Stable connection allowing for smooth operation (Estabilidad en la conexión permitiendo operar de manera fluida)
  • No limitations on being able to remotely manipulate the client's equipment you are assisting (Sin limitantes para poder manipular remotamente al equipo del cliente que asistas)
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Cons
Action1
  • Remote Access could use added functionality
  • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
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Nanosystems
  • The basic plan only allows you to connect to one device
  • The connection can be improved in terms of stability and disconnections can be reduced.
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Likelihood to Renew
Action1
Price, functionality, and continuous improvement of the product.
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Nanosystems
No answers on this topic
Usability
Action1
Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
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Nanosystems
Very comprehensive and one of the most stable remote control software programs on the market Muy completo y de los software para control remoto más estables en el mercado
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Support Rating
Action1
I never contacted support services
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Nanosystems
No answers on this topic
Implementation Rating
Action1
very easy to start using it.
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Nanosystems
No answers on this topic
Alternatives Considered
Action1
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
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Nanosystems
Supremo tends to be easier to use since it doesn't require installation or creating an account. Regarding compatibility with older operating systems like Windows, it tends to be one of the top choices because others are sometimes incompatible. Its execution tends to be lightweight, requiring minimal computer resources, and the most useful and basic functions are readily accessible.
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Return on Investment
Action1
  • Saved hours per week on patching and able to ensure a 100% patching success rate.
  • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
  • Improved support to our remote locations and users.
  • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
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Nanosystems
  • Greater reach to provide support (Mayor alcance para brindar soporte)
  • Smooth service without data loss (Atención fluida y sin perdida de datos)
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ScreenShots

Action1 Screenshots

Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation