ActivePresenter vs. UserTesting

ActivePresenter is designed for professional trainers, educators or teachers. So, it's best to use it for educational purposes like creating training videos, eLearning lessons, interactive training videos. You can also use it as a tool for content creation like making tutorial videos for YouTube or other social video sharing platforms. Making online courses for local training or selling online is also a great fit of ActivePresenter.

UserTesting is at its best when conducting a range of unmoderated user research tasks with UT's own user panel. UserTesting is less useful when conducting research with our own users, as the UT interface isn't readily understood by them for unmoderated tests, and the types of tests available in moderated research are rather limited.

Incentivized

• making tutorial videos with screen recording and video editing.
• Creating interactive eLearning lessons.
• Creating software simulation
• Making demo videos for software products
• Design complete responsive eLearning courses
• Export eLearning courses into SCORM or xAPI for uploading to an LMS

• Product Manager who follows up on your UserTesting usage and gives advice/support when you need it.
• UserTesting University is a great platform to learn how to use UT and general information about research.
• UserTesting can find participants quickly, so you won't need to wait long before you can start the analysis.

Incentivized

• it could be more helpful to have built-in library
• AI features like Auto captions
• Improve transition effects and video effects
• more built-in templates for Text

• Quality of participants- its clear some fake their IP addresses and are not in the country you have screened for
• The AI analytics are not the most functional from what I have seen, stick to what you're good at?
• I find the scheduling for live sessions clunky to use, the calendar interface is very glitchy

Incentivized

I'm very happy with my experience of the product and the level of service and learning resources they provide. If the service becomes more expensive than it currently is then we might not be able to justify additional cost - but this is theoretical. I would recommend UserTesting and would ideally renew our contract.

Incentivized

It's easy to use like MS PowerPoint . The UI looks similar to what I've been using for over decades. I am an old man, and I can use it to create so many different types of content. Great one! No excuse buying the software.

It can be difficult to organize our tests and go back and find information. I think the AI tools are helping and will help with this, but for now it is time consuming to sort through all of the tests and information and then synthesize it and share it with others. It just takes a lot of time.

Incentivized

Never encountered any problems

Incentivized

Perfectly fine. Never had any problems.

Incentivized

I have contacted UserTesting's customer service online, by email, or by phone a few times, and each time, I have encountered the same professionalism and expertise. Even in person during a work event, they were there, and it was the same experience.

Incentivized

From a technical perspective, the implementation was extremely smooth. Most of the change management / implementation hurdles were clearing use of the tool through our various security, legal, and information privacy teams. Once these concerns were addressed (UserTesting.com was very helpful in providing all the needed documentation), the implementation process was very simple and we were able to get going right away.

Incentivized

It's simply easier to use and has more features than the one in the list. Added to that, the license price of ActivePresenter is so much more affordable than others on the market.

The quality of the participants: they usually have good feedback and act like "professional" users. Which is good when we want a few insights in a short amount of time. Also, the interface is good. I miss having more features, like a good transcription tool like we have in Condens

Incentivized

The package we have limits the number of people who can set up tests. This prevents us from scaling the use of the platform.

Incentivized

• It's one time purchase license.
• It's the best desktop app for eLearning in 2025.
• Pay one time, use forever is a great point of ActivePresenter
• Their support team is absolutely the most responsive and nice people on earth in my opinion.

• Content is key to the sign up journey and UserTesting helps me improve that.
• UserTesting has helped me improve the Cashier on our site, making it easier for users to deposit money.
• UserTesting is helping me iterate all our content decisions, helping us improve the UX across all platforms.

Incentivized