ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.
$0
per year (maximum of 3 users)
Darktrace
Score 8.9 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.
ActivTrak is well-suited for remote companies looking to optimize the productivity of their team members. As a manager, I can easily access what my remote team is currently working on. There is no question about whether someone is "stealing company time." I can easily see and verify the information as needed.
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
ActivTrak gives me a breakdown of hours during which my employees were actively working, when they were active online but unproductive, when they were inactive, and when they were not online.
ActivTrak gives me a detailed breakdown of the software, platforms, and programs my employees worked on/in during each block of the day.
ActivTrak provides a detailed breakdown of how I spend my time each day to help me improve my productivity.
Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
Darktrace comes with it autonomous AI model detection and responses capabilities.
Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
We had to really dig to figure out how to find the alarms for the potential mouse jiggler. Had I not really researched, I wouldn't have known that one of my employees was using it. The alerts should be more visable
The software is expensive, and I didn't like that I had to pay even more money to get screenshots of my employee who was using a mouse jiggler. While I really appreciate that I had the option, and it gave me the proof I needed, I think it should be included in the upfront cost.
There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
We evaluated a few, the only one I remember was Controlio which was a bit easier to use, we just didn't like the name. We went with ActivTrak because another company used it and it seemed to work for them.
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity.
Because we were able to curb bad habits, team behavior is at an optimal level.
Since our productivity level has gone up, the return on our investment in staffing has risen.
One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.