ActivTrak is a complete solution
May 19, 2021

ActivTrak is a complete solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ActivTrak

ActivTrak is being used by our organization to monitor our employee’s productivity and usage patterns. ActivTrak helps us address the issue of employees working too much or too little and running the risk of burnout. We are also able to use ActivTrak to pick the best times for departmental and companywide meetings.
  • Application tracking
  • Web usage tracking
  • Burnout risk
  • Less add on products
  • Ad-hoc reporting
  • Validate where help is needed
  • Ensure staff workload is properly balanced
  • Coach low performers
  • Reporting is simple to use and very easy to learn
  • Export to Excel allows you to do some reporting of your own
  • Continued feature additions
We have been able to spot individuals in our workforce that needed support in one way or another. We did not use AvtivTrak to just focus the individuals who were on the lower end of the spectrum, but also those who were at a high risk of burnout. We were able to see day or day and week over week who was in need of support.
Given the current work from home situation, we were able to use the insights that we gained from ActivTrak to help us better manage our workforce. One of the things that ActivTrak allowed us to do was to ditch the typical work day and allow some of our workforce to have more flexible day. Some people who had children were able to work 'as needed' and not be stuck to a 'normal' schedule.
We just really liked the ActivTrak product from top to bottom. Our ActivTrak sales team was very helpful in getting the product off the ground. ActivTrak pre-sales was able to answer all of our questions in a timely manner and their support was able to get our tech questions answered. The ActivTrak software also checked all our boxes.
ActivTrak is useful for a company of any size that is looking to monitor employee productivity. ActivTrak is also very useful in gaining insights into employee work patterns, application usage, and focus. ActivTrak may not be useful to accompany that does not want to dig to deep into employee activities.

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Benchmarking
10
Pre-built content
9
Data management
10
Self-service insights
10

Using ActivTrak

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Reporting
  • Install
  • Upgrades
  • Advanced reporting
Yes - The mobile interface is good to get the data you need. I would not recommend it for any larger jobs.
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation.