What users are saying about
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Top Rated
139 Ratings

ActivTrak

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Top Rated
139 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

ActivTrak

ActivTrak would be perfect for a department or company that wants to get a better or more thorough look into what their employees spend their days doing. For anyone who wants to know how productive or unproductive their cohorts and coworkers are being, this is a great program. I have been able to watch in real-time what employees are working on, or can take a look at the end of a busy day to see what their team got up to.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Workforce Analytics

ActivTrak
8.1
Automated data collection
ActivTrak
8.8
Data analysis
ActivTrak
8.3
Benchmarking
ActivTrak
7.6
Pre-built content
ActivTrak
8.1
Data management
ActivTrak
7.9
Self-service insights
ActivTrak
8.0

Pros

ActivTrak

  • Detailed listings of actions at times. done by the second in many cases, very useful.
  • the productive/unproductive listings allow managers at a glance to see their employees use of time
  • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
  • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
Anonymous | TrustRadius Reviewer

Cons

ActivTrak

  • Automatic time zones using the time zone of the device, to remove the constant need to change time zone per report.
  • Would be useful if you could define websites/applications directly from the top websites/application page instead of being redirected.
  • There have been problems with the monitoring application showing as not installed or detected on a machine that has it installed which is fixed by uninstalling and reinstalling the software. However, it is hard to identify user machines that have stopped working. We used to receive emails about PCs that have stopped reporting but not anymore.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ActivTrak

ActivTrak 9.7
Based on 2 answers
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
Ricardo Rallo | TrustRadius Reviewer

Usability

ActivTrak

ActivTrak 9.3
Based on 28 answers
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Anonymous | TrustRadius Reviewer

Reliability and Availability

ActivTrak

ActivTrak 8.2
Based on 1 answer
It's never been down.
Anonymous | TrustRadius Reviewer

Performance

ActivTrak

ActivTrak 7.3
Based on 1 answer
Some reports are a little slow to load based on the size of record sets returned.
Anonymous | TrustRadius Reviewer

Support Rating

ActivTrak

ActivTrak 9.5
Based on 26 answers
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
Anonymous | TrustRadius Reviewer

Implementation Rating

ActivTrak

ActivTrak 9.1
Based on 1 answer
IT was as easy as pushing the agent out to the machines that needed to be tracked.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ActivTrak

We were using Currentware and Webspy from Vantage. Neither product could track daily usage in a detailed way ActivTrak can. Also, web spy could only track in-house users whereas ActivTrak can track work from home users. Using Active Trak we were about to combine the features of both software packages into one.
Anonymous | TrustRadius Reviewer

Return on Investment

ActivTrak

  • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
  • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
  • Costing for targeted use is relatively low and therefore a "no brainer."
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ActivTrak

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ActivTrak Editions & Modules

Edition
Free$0.001
Advanced$9.002
Premium$15.002
  1. user/month
  2. user/month billed annually
Additional Pricing Details

Rating Summary

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