ActivTrak

ActivTrak

ActivTrak

309 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ActivTrak	Score 8.5 out of 10	N/A	ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.	$0 per year (maximum of 3 users)

Pricing

ActivTrak

Editions & Modules

Free: $0
3 max users
Essentials: $10 (pricing based on annual billing)
per month per user
Essentials Plus: $15 (pricing based on annual billing)
per month per user
Professional: $19 (pricing based on annual billing)
per month per user

Offerings

Pricing Offerings
ActivTrak
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	ActivTrak
Considered Both Products	ActivTrak Verified User Director Chose ActivTrak We have not used any other sites like ActivTrak before. We were recommended ActivTrak by a reputable company that we hold in high regard. Incentivized Helpful? Verified User Director Chose ActivTrak ActivTrak worked better than both of the other products that we evaluated in terms of the accuracy of active time and detailed data download ability Incentivized Helpful? Verified User Engineer Chose ActivTrak We have not reviewed any other products besides ActivTrak. Incentivized Helpful? Verified User C-Level Executive Chose ActivTrak We were referred to ActivTrak by our outsourced IT team and didnt really evaluate anyone else. We were looking for something simple where we could easily install and do basic monitoring. We didn't want to make the company feel like we were tracking detailed activity, so the … Incentivized Helpful? Verified User Technician Chose ActivTrak The pricing from ActivTrak is more reasonable and their business model is much more ethical. We like that ActivTrak gathers a good set of data while not overreaching. Incentivized Helpful? Verified User Administrative Assistant Chose ActivTrak We have never used other services. When searching for Activity Trackers, ActivTrak came up first in our internal comparison charts and it has worked as expected since. We have had no need of looking for alternatives. Incentivized Helpful? Verified User C-Level Executive Chose ActivTrak For us, we liked the ease of getting set up with a free plan on ActivTrak to make sure it would have the features we needed. Then we were able to easily scale up using GPO deployment and gain insightful data on groups of employees. While the other solutions are fine, ActivTrak … Incentivized Helpful? Verified User General Manager Chose ActivTrak Since I started as the manager a year ago, we have only ever had ActivTrak. Incentivized Helpful? Nelson Najer Infrastructure Administrator Chose ActivTrak better than websense and surf control Incentivized Helpful? Verified User Engineer Chose ActivTrak We found that ActivTrak offered the best variety of features and ease of use for management for the price. Others only offered one or two features we were looking for. Incentivized Helpful? Verified User Director Chose ActivTrak Not my role to find the product, HR has done that and I am only a user. Incentivized Helpful? Verified User Director Chose ActivTrak We chose ActivTrak because it struck the right balance between powerful productivity analytics and user-friendly, ethical monitoring. It was more insightful than basic time trackers, but less invasive than surveillance-heavy tools. Its focus on focus time, workload balance, and … Incentivized Helpful? Verified User Engineer Chose ActivTrak Activtrak performed perfectly among the competitors we reviewed. We liked ActivTrack for its ease of use and great reporting. Incentivized Helpful? CK Christopher Kowalski IT Specialist Chose ActivTrak ActivTrak is the first product I evaluated, and based on that evaluation, I chose it. I didn't feel the need to evaluate other products because it does exactly what I needed it to do, so I didn't feel the need to explore other options. Functionality and price point were both … Incentivized Helpful? Verified User Employee Chose ActivTrak I have not tried other elements. Incentivized Helpful? Verified User Manager Chose ActivTrak I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those … Incentivized Helpful? Verified User Executive Chose ActivTrak Due to the nature of Teramind excessive data collection it's better suited for managers who use micromanagement and spend the day observing employees where Activtrak focuses on less invasive approach which gets more employee by in and is used as a skills performance and gap … Incentivized Helpful? Verified User Administrator Chose ActivTrak Most features are extremely identical. Biggest difference from initial evaluations was the focus on productivity tracking in ActivTrak whereas Teramind was more focused on Security and Monitoring of users. As an initial rollout, and new addition to our stack, ActivTrak was the … Incentivized Helpful? Verified User Account Manager Chose ActivTrak ActivTrak has been a stand out in the industry to us. The costs involved in using the program is also beneficial and makes it a no brainer to purchase and use the ActivTrak site. It is great for building KPI reports on issues and non issue tasks on a daily basis with all … Incentivized Helpful? Verified User General Manager Chose ActivTrak I would have preferred Hubstaff, as it offers a much more user-friendly experience, superior screenshot capabilities, and significantly better integrations. Compared to ActivTrak, the difference is like night and day in terms of usability and functionality. However, I opted for … Helpful? Verified User Vice-President Chose ActivTrak Didn't evaluate other options as I had used ActivTrak at a previous job and knew what to expect. Incentivized Helpful? Verified User Director Chose ActivTrak We have not utilized any other similar products Incentivized Helpful? Verified User Director Chose ActivTrak Very few services are able to measure duration the way ActivTrak does. We were also impressed by ActivTrak's ability to get us the data in a convenient, SQL ready format. Incentivized Helpful? Verified User Director Chose ActivTrak We were recommended ActivTrak by a business partner and did not explore any other options. Incentivized Helpful? DM David McDermott Director of IT Chose ActivTrak We have not used any other software. Incentivized Helpful?

Features

ActivTrak

Workforce Analytics

Comparison of Workforce Analytics features of Product A and Product B
	ActivTrak 8.0 200 Ratings 6% below category average
Automated data collection	8.6197 Ratings
Data analysis	8.1194 Ratings
Data integration	7.753 Ratings
Benchmarking	8.0148 Ratings
Report designer	7.550 Ratings
Pre-built content	8.0175 Ratings
Data management	8.0182 Ratings
Self-service insights	7.8174 Ratings

Best Alternatives
	ActivTrak
Small Businesses	Rippling Score 9.0 out of 10
Medium-sized Companies	Predictive Index Behavioral Assessment Score 9.5 out of 10
Enterprises	Predictive Index Behavioral Assessment Score 9.5 out of 10
All Alternatives	View all alternatives

User Ratings
	ActivTrak
Likelihood to Recommend	8.5 (195 ratings)
Likelihood to Renew	9.4 (8 ratings)
Usability	6.0 (31 ratings)
Availability	10.0 (2 ratings)
Performance	10.0 (2 ratings)
Support Rating	9.0 (29 ratings)
Implementation Rating	5.0 (2 ratings)
Configurability	8.0 (2 ratings)
Ease of integration	1.0 (1 ratings)
Product Scalability	7.0 (1 ratings)
Vendor post-sale	10.0 (2 ratings)
Vendor pre-sale	10.0 (2 ratings)

User Testimonials
	ActivTrak
Likelihood to Recommend	ActivTrak It's well-suited for offices with a mid- to large-sized employee base. I often review ActivTrak first before going to the employee with performance questions. We have 35+ people, and it is hard to keep track of them without a regularly updated performance tracking system. I do think that a small office might be offended by the tracking. Incentivized Verified User Anonymous Read full review
Pros	ActivTrak Tracking the teams active time on their computers Providing the data to managers to see if there is anything to double click into. If an employee is underperforming and ActivTrak gives us data that shows bandwidth issues, we can address that with the employee quickly Incentivized Verified User Anonymous Read full review
Cons	ActivTrak A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way. Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them. Customized reports feature. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	ActivTrak We have been using it for several years and find the benefits are quite excellent for the cost so we will renew again next year. Incentivized DM David McDermott Director of IT Read full review
Usability	ActivTrak ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation Incentivized Verified User Anonymous Read full review
Reliability and Availability	ActivTrak It's never been down. Incentivized Verified User Anonymous Read full review
Performance	ActivTrak Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems. Incentivized Verified User Anonymous Read full review
Support Rating	ActivTrak Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved. Incentivized Verified User Anonymous Read full review
Implementation Rating	ActivTrak There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers. Incentivized Verified User Anonymous Read full review
Alternatives Considered	ActivTrak I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those searching for productivity software. Incentivized Verified User Anonymous Read full review
Scalability	ActivTrak The product's overall scalability is good as our team grows. We would like to see updates to meet market demands. Incentivized Verified User Anonymous Read full review
Return on Investment	ActivTrak Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity. Because we were able to curb bad habits, team behavior is at an optimal level. Since our productivity level has gone up, the return on our investment in staffing has risen. Incentivized Carlos Alvarez Information Technology Director Read full review
ScreenShots	ActivTrak Screenshots