ActivTrak vs. ProHance

ActivTrak

ProHance

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ActivTrak	Score 8.6 out of 10	N/A	ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.	$0 3 max users
ProHance	Score 0.0 out of 10	N/A	ProHance is a cloud-based enterprise workforce analytics solution that optimizes workforce performance and processes. ProHance’s analytics engine combined with its process automation capabilities aim to drive measurable business outcomes, improve decision making, and enable continuous improvement. ProHance boasts users among organizations across the globe, including Shared Services, BPO, KPO, and other IT Services organizations.	N/A

Pricing

ActivTrak

ProHance

Editions & Modules

Free: $0
3 max users
Work Activity Tracking: $10 (pricing based on annual billing)
per month per user
Workforce Management: $15 (pricing based on annual billing)
per month per user
Productivity Optimization: $17 (pricing based on annual billing)
per month per user

No answers on this topic

Offerings

Pricing Offerings
ActivTrak	ProHance
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

14-day trial of Workforce Management + Productivity Optimization plan bundle (and Screen Details Add-on for selected use cases)

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More Pricing Information

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Community Pulse
	ActivTrak	ProHance
Considered Both Products	ActivTrak CB Chris Beckel Operations Manager Chose ActivTrak We heard about ActivTrak and it was one of the first we looked at due to issues with remote employees taking advantage of working remote. We liked the features and signed up with them pretty quickly. And it has been great and they routinely update it and add options and … Incentivized Helpful? Verified User Anonymous Chose ActivTrak We have not used any other sites like ActivTrak before. We were recommended ActivTrak by a reputable company that we hold in high regard. Incentivized Helpful? Verified User Anonymous Chose ActivTrak ActivTrak worked better than both of the other products that we evaluated in terms of the accuracy of active time and detailed data download ability Incentivized Helpful? Verified User Anonymous Chose ActivTrak We have not reviewed any other products besides ActivTrak. Incentivized Helpful? Verified User Anonymous Chose ActivTrak We were referred to ActivTrak by our outsourced IT team and didnt really evaluate anyone else. We were looking for something simple where we could easily install and do basic monitoring. We didn't want to make the company feel like we were tracking detailed activity, so the … Incentivized Helpful? Verified User Anonymous Chose ActivTrak The pricing from ActivTrak is more reasonable and their business model is much more ethical. We like that ActivTrak gathers a good set of data while not overreaching. Incentivized Helpful? Verified User Anonymous Chose ActivTrak We have never used other services. When searching for Activity Trackers, ActivTrak came up first in our internal comparison charts and it has worked as expected since. We have had no need of looking for alternatives. Incentivized Helpful? Verified User Anonymous Chose ActivTrak For us, we liked the ease of getting set up with a free plan on ActivTrak to make sure it would have the features we needed. Then we were able to easily scale up using GPO deployment and gain insightful data on groups of employees. While the other solutions are fine, ActivTrak … Incentivized Helpful? Verified User Anonymous Chose ActivTrak Since I started as the manager a year ago, we have only ever had ActivTrak. Incentivized Helpful? Nelson Najer Infrastructure Administrator Chose ActivTrak better than websense and surf control Incentivized Helpful? Verified User Anonymous Chose ActivTrak We found that ActivTrak offered the best variety of features and ease of use for management for the price. Others only offered one or two features we were looking for. Incentivized Helpful? Verified User Anonymous Chose ActivTrak Activtrak performed perfectly among the competitors we reviewed. We liked ActivTrack for its ease of use and great reporting. Incentivized Helpful? Verified User Anonymous Chose ActivTrak I have not tried other elements. Incentivized Helpful? Verified User Anonymous Chose ActivTrak We chose ActivTrak because it struck the right balance between powerful productivity analytics and user-friendly, ethical monitoring. It was more insightful than basic time trackers, but less invasive than surveillance-heavy tools. Its focus on focus time, workload balance, and … Incentivized Helpful? Verified User Anonymous Chose ActivTrak I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those … Incentivized Helpful? Verified User Anonymous Chose ActivTrak Due to the nature of Teramind excessive data collection it's better suited for managers who use micromanagement and spend the day observing employees where Activtrak focuses on less invasive approach which gets more employee by in and is used as a skills performance and gap … Incentivized Helpful? Verified User Anonymous Chose ActivTrak Most features are extremely identical. Biggest difference from initial evaluations was the focus on productivity tracking in ActivTrak whereas Teramind was more focused on Security and Monitoring of users. As an initial rollout, and new addition to our stack, ActivTrak was the … Incentivized Helpful? Verified User Anonymous Chose ActivTrak ActivTrak has been a stand out in the industry to us. The costs involved in using the program is also beneficial and makes it a no brainer to purchase and use the ActivTrak site. It is great for building KPI reports on issues and non issue tasks on a daily basis with all … Incentivized Helpful? Verified User Anonymous Chose ActivTrak Not my role to find the product, HR has done that and I am only a user. Incentivized Helpful? Verified User Anonymous Chose ActivTrak Didn't evaluate other options as I had used ActivTrak at a previous job and knew what to expect. Incentivized Helpful? Verified User Anonymous Chose ActivTrak We have not utilized any other similar products Incentivized Helpful? Verified User Anonymous Chose ActivTrak Very few services are able to measure duration the way ActivTrak does. We were also impressed by ActivTrak's ability to get us the data in a convenient, SQL ready format. Incentivized Helpful? Verified User Anonymous Chose ActivTrak We were recommended ActivTrak by a business partner and did not explore any other options. Incentivized Helpful? Verified User Anonymous Chose ActivTrak ActivTrak really helps with remote workers Incentivized Helpful? Verified User Anonymous Chose ActivTrak We haven’t used any. Incentivized Helpful?	ProHance No answer on this topic

Features

ActivTrak

ProHance

Workforce Analytics

Comparison of Workforce Analytics features of Product A and Product B
	ActivTrak 8.3 Ratings 2% below category average	ProHance - Ratings
Automated data collection	8.80 Ratings	00 Ratings
Data analysis	8.30 Ratings	00 Ratings
Data integration	7.80 Ratings	00 Ratings
Predictive analytics	10.00 Ratings	00 Ratings
Benchmarking	8.20 Ratings	00 Ratings
Report designer	7.60 Ratings	00 Ratings
Pre-built content	8.20 Ratings	00 Ratings
Data management	8.20 Ratings	00 Ratings
Self-service insights	8.00 Ratings	00 Ratings

Best Alternatives
	ActivTrak	ProHance
Small Businesses	Rippling Score 8.9 out of 10	Rippling Score 8.9 out of 10
Medium-sized Companies	Predictive Index Behavioral Assessment Score 9.5 out of 10	Predictive Index Behavioral Assessment Score 9.5 out of 10
Enterprises	Predictive Index Behavioral Assessment Score 9.5 out of 10	Predictive Index Behavioral Assessment Score 9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ActivTrak	ProHance
Likelihood to Recommend	8.6 (0 ratings)	- (0 ratings)
Likelihood to Renew	9.4 (0 ratings)	- (0 ratings)
Usability	6.0 (0 ratings)	- (0 ratings)
Availability	10.0 (0 ratings)	- (0 ratings)
Performance	10.0 (0 ratings)	- (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)
Implementation Rating	5.0 (0 ratings)	- (0 ratings)
Configurability	8.0 (0 ratings)	- (0 ratings)
Ease of integration	1.0 (0 ratings)	- (0 ratings)
Product Scalability	7.0 (0 ratings)	- (0 ratings)
Vendor post-sale	10.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	ActivTrak	ProHance
Likelihood to Recommend	ActivTrak does exactly what it's designed to do. There are use cases that my team did not use, but the basic functions work well and suited our needs. It might be less appropriate for much larger teams, we are just 16. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	ActivTrak gives me a breakdown of hours during which my employees were actively working, when they were active online but unproductive, when they were inactive, and when they were not online. ActivTrak gives me a detailed breakdown of the software, platforms, and programs my employees worked on/in during each block of the day. ActivTrak provides a detailed breakdown of how I spend my time each day to help me improve my productivity. Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way. Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them. Customized reports feature. Incentivized Verified User Anonymous Read full review	No answers on this topic
Likelihood to Renew	We have been using it for several years and find the benefits are quite excellent for the cost so we will renew again next year. Incentivized DM David McDermott Director of IT Read full review	No answers on this topic
Usability	ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation Incentivized Verified User Anonymous Read full review	No answers on this topic
Reliability and Availability	Have not experienced any outages or application errors. Incentivized Verified User Anonymous Read full review	No answers on this topic
Performance	Some reports are a little slow to load based on the size of record sets returned. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved. Incentivized Verified User Anonymous Read full review	No answers on this topic
Implementation Rating	There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	We were referred to ActivTrak by our outsourced IT team and didnt really evaluate anyone else. We were looking for something simple where we could easily install and do basic monitoring. We didn't want to make the company feel like we were tracking detailed activity, so the fact that we could just monitor basic stuff was both helpful to us and not scary for the employee Incentivized Verified User Anonymous Read full review	No answers on this topic
Scalability	The product's overall scalability is good as our team grows. We would like to see updates to meet market demands. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	I can easily see who are contributing members and who are not committed. We do not have to pay for people that are truly not working. I can demonstrate to leadership that our team is a contributing valuable asset through the productivity calculation. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots	ActivTrak Screenshots