What users are saying about
14 Ratings
10 Ratings
14 Ratings
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Score 7.3 out of 100
10 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

ADAPTcrm

It really works as an all-in-one solution for multiple business needs such as human resource management, sales exploration, and payroll operations. Ultimately, it works better for a larger organization and can be an overkill for smaller organizations or non-profits. In many ways, the numerous features and operations can help alleviate the need for acquiring multiple programs and the training involved.
Bruce Emmerling | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ADAPTcrm
7.2
Salesflare
8.7
Customer data management / contact management
ADAPTcrm
7.0
Salesflare
10.0
Workflow management
ADAPTcrm
6.0
Salesflare
10.0
Territory management
ADAPTcrm
6.0
Salesflare
5.8
Opportunity management
ADAPTcrm
7.0
Salesflare
9.2
Integration with email client (e.g., Outlook or Gmail)
ADAPTcrm
8.0
Salesflare
10.0
Contract management
ADAPTcrm
8.0
Salesflare
10.0
Quote & order management
ADAPTcrm
7.0
Salesflare
6.8
Interaction tracking
ADAPTcrm
8.0
Salesflare
9.6
Channel / partner relationship management
ADAPTcrm
8.0
Salesflare
7.0

Customer Service & Support

ADAPTcrm
7.3
Salesflare
8.3
Case management
ADAPTcrm
8.0
Salesflare
9.0
Call center management
ADAPTcrm
7.0
Salesflare
7.0
Help desk management
ADAPTcrm
7.0
Salesflare
9.0

Marketing Automation

ADAPTcrm
8.0
Salesflare
9.4
Lead management
ADAPTcrm
8.0
Salesflare
10.0
Email marketing
ADAPTcrm
8.0
Salesflare
8.9

CRM Project Management

ADAPTcrm
8.0
Salesflare
8.8
Task management
ADAPTcrm
9.0
Salesflare
9.2
Billing and invoicing management
ADAPTcrm
8.0
Salesflare
8.0
Reporting
ADAPTcrm
7.0
Salesflare
9.2

CRM Reporting & Analytics

ADAPTcrm
7.3
Salesflare
8.6
Forecasting
ADAPTcrm
7.0
Salesflare
10.0
Pipeline visualization
ADAPTcrm
8.0
Salesflare
10.0
Customizable reports
ADAPTcrm
7.0
Salesflare
5.8

Customization

ADAPTcrm
6.3
Salesflare
9.5
Custom fields
ADAPTcrm
6.0
Salesflare
9.6
Custom objects
ADAPTcrm
6.0
Salesflare
9.6
Scripting environment
ADAPTcrm
7.0
Salesflare
API for custom integration
ADAPTcrm
6.0
Salesflare
9.2

Security

ADAPTcrm
7.0
Salesflare
9.6
Single sign-on capability
ADAPTcrm
7.0
Salesflare
10.0
Role-based user permissions
ADAPTcrm
7.0
Salesflare
9.2

Social CRM

ADAPTcrm
7.5
Salesflare
9.6
Social data
ADAPTcrm
8.0
Salesflare
9.6
Social engagement
ADAPTcrm
7.0
Salesflare
9.6

Integrations with 3rd-party Software

ADAPTcrm
8.0
Salesflare
8.5
Marketing automation
ADAPTcrm
8.0
Salesflare
8.0
Compensation management
ADAPTcrm
Salesflare
9.0

Platform

ADAPTcrm
Salesflare
10.0
Mobile access
ADAPTcrm
Salesflare
10.0

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

ADAPTcrm

  • The interface can be difficult to learn at first and a little overwhelming for new users.
  • The lack of customization of some features without additional support.
  • The software maker provides multiple forms of the application which can be confusing when making a purchasing decision.
Bruce Emmerling | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

ADAPTcrm

  • ADAPTcrm helps to address a number of business needs. It can help save a great deal of money and time if implemented correctly.
  • Some users needed additional training which increased staffing costs.
  • The program helped simplify operations into an integrated software solution.
Bruce Emmerling | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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