Adobe Acrobat Sign vs. SigningHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
SigningHub
Score 9.2 out of 10
N/A
SigningHub provides a secure way to sign documents. The vendor’s value proposition is that their solution provides long-term advanced electronic signatures that are legally compliant and independently verifiable. This solution caters to all levels of signature including EU qualified signatures. Focusing on signature security, SigningHub follows the gold standard “PAdES” definitions including Part 4 – long-term verification which is important for all organisations who require…N/A
Pricing
Adobe Acrobat SignSigningHub
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
No answers on this topic
Offerings
Pricing Offerings
Adobe Acrobat SignSigningHub
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$34.99 license per monthOptional
Additional DetailsCloud service plans are user-based or signature-based. SigningHub is also available for on-premise use or for private cloud hosting.
More Pricing Information
Community Pulse
Adobe Acrobat SignSigningHub
Top Pros

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Top Cons

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Best Alternatives
Adobe Acrobat SignSigningHub
Small Businesses
SignRequest
SignRequest
Score 8.2 out of 10
SignRequest
SignRequest
Score 8.2 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.9 out of 10
MSB Docs
MSB Docs
Score 9.9 out of 10
Enterprises
Box
Box
Score 8.4 out of 10
Box
Box
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignSigningHub
Likelihood to Recommend
8.5
(211 ratings)
9.0
(2 ratings)
Likelihood to Renew
8.9
(29 ratings)
-
(0 ratings)
Usability
8.4
(177 ratings)
-
(0 ratings)
Availability
9.0
(8 ratings)
-
(0 ratings)
Performance
9.0
(6 ratings)
-
(0 ratings)
Support Rating
7.9
(176 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(12 ratings)
-
(0 ratings)
Configurability
9.1
(4 ratings)
-
(0 ratings)
Ease of integration
5.3
(3 ratings)
-
(0 ratings)
Product Scalability
8.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignSigningHub
Likelihood to Recommend
Adobe
When we have a time-sensitive document that needs signing right away, we know we can count on Adobe Acrobat Sign to set up the document, mark where signatures are required and then send it securely on it's way for signing. We then receive a notification once signed along with a security certificate that lets us know the document was not tampered with and the time and date it was securely signed. Everything can be completed in a matter of minutes rather than hours if you had to book a client meeting, travel to their home, get their signatures, drive back
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Ascertia
SigningHub worked well for me for collecting digital signatures on contracts from independent contractors. It's well suited for both small businesses (like mine) and bigger businesses since you can create a specific workflow for each sort of document you upload. It's also great for storing the signed and master documents. However, it may not be appropriate in certain industries with specific data security rules. Check with the regulators of your industry before using (lawyers, I'm talking to you...)
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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Ascertia
  • cloud management
  • contract management
  • signing forms
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Cons
Adobe
  • I've noticed if I am sent a link to sign through Adobe Acrobat Sign and I have several Acrobat windows open (especially if there is a prior sign window still open) the program freezes when it tries to open the new signature link (my firm uses Macs, so not sure how or if that is related to the glitch).
  • I have had times when one of the parties in the email string sent to gather signatures either encountered issues or are unable to sign and the integrated help menus don't seem to be sufficient to walk a novice through the process.
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Ascertia
  • I found setting up a workflow for each different document a little confusing.
  • I'd get errors from time to time when prepping a document. This usually happened when I was inserting a date field or a signature field (which are fairly important fields for contracts).
  • The one time I needed help and contacted the company, the representative made me feel like I was dumb.
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Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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Ascertia
No answers on this topic
Usability
Adobe
I do think there could be improvements in the usability. If the document can be set up right the first time, things are a breeze. Even as an experienced user though, I find I am creating 2 or 3 versions of the documents and voiding them before I can fine the correct document parameters. It is difficult to go back on decisions you have made to a document, so it's better to void them and try again fresh. This takes quite a bit of time, though.
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Ascertia
No answers on this topic
Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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Ascertia
No answers on this topic
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Ascertia
No answers on this topic
Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Ascertia
No answers on this topic
Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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Ascertia
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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Ascertia
No answers on this topic
Alternatives Considered
Adobe
Adobe Sign is very even with the options evaluated in the top of tools for electronic signatures. One of the big things that set it apart is the previous implementation we had with other Adobe products. This greatly simplifies the implementation as well as the necessary configurations at a technical level. But in addition to this, it is important to emphasize that during the pandemic, users made use of this software because it came as a test element with great benefits by using Adobe Acrobat DC on a daily basis, for users it was transparent to use it and it would have represented great cultural changes. within the organization to change tools when they were already familiar with one.
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Ascertia
We have not used any other products, apart from SigningHub.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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Ascertia
No answers on this topic
Return on Investment
Adobe
  • Provided an easy user and member/customer interface, which optimized the speed at which representatives were able to complete tasks.
  • Storage capacity was excellent, so the need for third-party software was no longer needed, which saved on costs.
  • The reliability of having internet and the Adobe service being up can sometimes be an issue, so when there were technical difficulties, the process was interrupted.
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Ascertia
  • It was very affordable for a small business. I could use it for unlimited documents for a very modest monthly fee.
  • It could handle an unlimited number of documents.
  • Document retrieval is easy.
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

SigningHub Screenshots

Screenshot of Dashboard - You can start a new document workflow, change personal or enterprise settings and quickly access pending, in-progress, declined and completed documents.Screenshot of Sending Documents - Upload documents, add recipients, choose a template and set permissions.Screenshot of Prepare document - Prepare document(s) by adding signature and other form fields.Screenshot of Signing Documents - Review and sign documents quickly, easily and securely.