Extremely user friendly and easy to navigate!
April 21, 2022

Extremely user friendly and easy to navigate!

Kayte Moore | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat Sign

During Covid, we used Adobe Acrobat Sign to send family law documents to clients who did not wish to come into our office. We were even able to send documents that had to be notarized during the time period that Georgia allowed remote notarization. We were also able to track the progress of the signing. This is helpful when the documents are sent to an opposing party. We can tell if they viewed the documents and then did not sign.

Pros

  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic

Cons

  • There is a button that will auto add signature fields for you, but it can be finicky and put the signature fields in the wrong place, or not create a signature field at all where one is actually needed
  • Because Adobe does add a layer of protection to their documents, the documents have to be printed to PDF or printed and scanned in before we can e-file with the Court, so this is a double edged sword. It would be nice if the protection was still there and the document was sill in a format the the Courts would accept when e-filing
  • More assistance with auto-sizing the signature fields and other data fields in order to ensure they are legible would be nice
  • Adobe Acrobat Sign has helped us gain clients that we might not have during Covid due to distance
  • Adobe Acrobat Sign has helped us assist clients with health concerns
  • Adobe Acrobat Sign has helped track the progress of signing with opposing parties
I have never run into a technical error with Adobe Acrobat Sign. It's been great.
Adobe Acrobat Sign is user-friendly and easy to navigate. There isn't much I would change. I only previously provided a few suggestions.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

I have previously used DocuSign and HelloSign. I prefer Adobe Acrobat Sign because I am familiar with it, and it's easy to use.
Adobe Acrobat Sign has been a great tool during Covid. We have been able to provide remote services to our clients. It's been especially convenient for clients that live far away from our office. Remote notarization has since ended in Georgia, so that creates a problem for documents that need to be signed AND notarized, but we are still able to utilize Adobe Acrobat Sign for documents that just need a signature.

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