Secure & user-friendly e-signature solution
August 30, 2023
Secure & user-friendly e-signature solution

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Acrobat Sign
We mainly use Adobe Acrobat Sign at Uniper to better streamline our internal business processes. This digital signature solution helps us tackle several business problems and optimizes our workflows. We previously would have to manually sign documents using digital signatures in Microsoft Word, and some formal approval processes were limited to traditional paper-based document signing processes which were time-consuming and prone to errors. Adobe Acrobat Sign is used across the company and in various locations, so our employees, suppliers and clients are able to securely sign documents from anywhere and on mobile devices. Security and compliance is under particular focus in the energy sector and so the security features included in Adobe Acrobat Sign such as encrypted signatures and audit trails make it easier for our internal controls colleagues to ensure that procedures are correctly followed.
Pros
- Very user friendly and easy to use so minimal training is required
- Built-in security features like encryption and audit trails are useful for compliance audits
- Much quicker than traditional paper-based signing or sending digitally-signed emails for internal approvals
Cons
- Not able to customise the UI so we are limited to the standard functionality, but this is mostly sufficient for our needs
- Basic workflow automation is included but for more advanced routing/conditional logic we need to integrate with other tools such as Power Automate
- Not currently able to integrate with our SAP ERP systems
- MFA is currently not possible
- Cloud Solutions
- Integration with Other Systems
- Ease of Use
Primarily, we were looking for a simple, easy-to-use and easy-to-rollout digital signing solution that could be rolled out across the entire Uniper business without the need for long, complex training sessions and asking employees to spend hours reading user manuals. Previously, documents were signed via a digital e-signature in MS Word, with a digitally-signed email, or in some cases with a traditional paper-based signature scanned in, and we were looking for a simple tool to replace these. Adobe Acrobat Sign seemed to be a good fit for our particular use case at Uniper.
- Significantly reduced the time required for document signing processes reducing wasted time and effort
- Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
- Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
Do you think Adobe Acrobat Sign delivers good value for the price?
Yes
Are you happy with Adobe Acrobat Sign's feature set?
Yes
Did Adobe Acrobat Sign live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Adobe Acrobat Sign go as expected?
I wasn't involved with the implementation phase
Would you buy Adobe Acrobat Sign again?
Yes
Both Adobe Acrobat Sign and DocuSign are prominent e-signature solutions on the market. Adobe Acrobat Sign has much better integration with other Adobe Suite products such as Adobe Acrobat and Adobe Creative Cloud which are also used at Uniper. It also has a more user-friendly interface so it was easy for users across the company to adapt quickly, whereas DocuSign has more advanced features which were not required for most use-cases.
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