Effective and Useful
September 12, 2023

Effective and Useful

Luke Holocher | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat Sign

We use them for documentation that is sent out to every employee when we need signatures on the documents. We are able to customize each document with text boxes and assign portions to different employees to allow for each party to edit the parts they need to edit before the final sign off. It provides an excellent paper trail of who saw the document, when they saw it and when they signed it.
  • Documentation
  • Company wide, custom documents for official use
  • The ability to edit PDF's
  • The documents emailed out often end up in spam
  • Being able to see how well the text boxes are filled out
  • Cloud Solutions
  • Scalability
  • Ease of Use
Ease of use was really important because we will send out 300+ documents that need to be signed each year and we don't want that process to be more complicated than it already is. We are also not charged based on how many documents we send out in a year. It's challenging when you need to send out more documents, but you don't have more available unless you pay an additional fee and Adobe does not have that.
  • We do not have to spend additional money on extra documents to send out
  • Our document signature process has improved and therefore our documentation
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
We send out offer letters to all employees each year and it allows each person in the process to add their bit of information to the document before it gets to the final step, the employee. It creates a digital copy for us to reference and quickly and easily find when needed.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

The biggest difference in why we chose Adobe was because of the pricing structure. DocuSign has a "envelope" cost and you pay for certain amounts of envelopes. However, if you send more envelopes than you have paid for, either you have to a pay a premium or extend your contract at the higher rate.
It's been very useful for our annual offer letters that we send out. It's made it really easy to get everyone's offer letter updated to current information and sent out with very little effort needed on any party. It's really useful in tracking the stages a document goes through from start to finish.