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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat

    Score8.8 out of 10
    N/AAdobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

    $29.99

    per month per seat

    iFax

    Score8.8 out of 10
    N/AHIPAA-compliant fax. With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses. The vendor states iFax has earned the

    $0

    Pricing
    Adobe AcrobatiFax
    Editions & Modules
    Acrobat Pro for Individuals
    $19.99
    per month
    Acrobat Pro for Teams
    $23.99
    per month per user
    Acrobat Studio for Individuals
    $24.99
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe AcrobatiFax
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Adobe AcrobatiFax
    Considered Both Products
    Adobe
    No answer on this topic
    iFax
    Chose iFax
    Reasonably priced. Ease of use
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    897 Answers
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    768 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    899 Answers
    100%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    594 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    683 Answers
    100%
    Implementation went as expected
    13 Answers
    Best Alternatives
    Adobe AcrobatiFax
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    OpenText XM Fax
    Score10 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    OpenText XM Fax
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe AcrobatiFax
    Likelihood to Recommend
    8.9
    (967 ratings)
    9.0
    (16 ratings)
    Likelihood to Renew
    8.9
    (46 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (382 ratings)
    -
    (0 ratings)
    Availability
    8.6
    (4 ratings)
    -
    (0 ratings)
    Performance
    5.2
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (64 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (16 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    7.2
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe AcrobatiFax
    Likelihood to Recommend
    Adobe
    In my opinion there isn't a better document program that works with everyone. In a previous role; I had advocated for staff across departments to get Adobe Acrobat licenses because they kept sending every little thing to me since I had the main Adobe license. It really made their departments (sales & finance) run much smoother for a very minimal cost.
    Incentivized
    Read full review
    iFax
    iFax is the best for people who need to submit documents to government agencies and offices that don't use email as a means to sends pdf files and other forms of documents like word, excel, etc. It is best for those who only need to send less than 5 pages of documents to the recipient.
    Read full review
    Pros
    Adobe
    • It is easy to sign and send a document.
    • It makes it easy to scan and save a document.
    • It is easy to add text to any document.
    • You can create an editable PDF form for others to complete based on the questions you include.
    • You can create and send a secure document to a client for their signature.
    • It is easy to add photos to any document.
    Incentivized
    Read full review
    iFax
    • The sign-up to use their service was really easy.
    • The online dashboard for my account was intuitive and had a nice look.
    • Setting up the account so I was ready to send my first fax was smooth and simple.
    • Sending my first fax was very simple and took very little time.
    Incentivized
    Read full review
    Cons
    Adobe
    • I wish the backward compatibility was a little more friendly. PDFLyer had to be updated sooner that we would like when we updated from Adobe 2017 to Adobe 2026.
    • I wish it had list processing like Excel where it could remove duplicates, change formatting, etc.
    • Sometimes after an update we lose our plugins and have to restablish the connection to the plugin or reinstall.
    Incentivized
    Read full review
    iFax
    • I would like to see a better price package that caters to small clinics.
    • The clarity of uploaded logo images is not the best and improvement is needed to promote a more professional look.
    • I am not aware of any referral offers for small business that refer other clinics to use the product, which would be helpful to all parties.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Adobe Acrobat works seamlessly with the other Adobe products we use that are industry-standard. We will certainly continue to use Adobe InDesign, Photoshop, and Illustrator, meaning it will always be convenient to work seamlessly with Adobe Acrobat for our organization. We are happy with the performance of Acrobat and it's meets our expectations.
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Usability
    Adobe
    I would say overall, the product is great and as someone who has used it for many years now, I'm quite familiar with the ins and outs of the application. However, we found that when users were shown it for the first time and a bit after, they would feel a bit overwhelmed by the options and what everything meant. I think the UI could be simplified or an option to have a simplified mode and an advanced mode added.
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Reliability and Availability
    Adobe
    We have not had availability issues with Adobe Acrobat, or at least none that I am personally aware of. Some may encounter crashes of the software during outages of electricity in their city or neighborhood, which no one can plan for, but with generators in our organization, we have been lucky not to have outages
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Performance
    Adobe
    One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Support Rating
    Adobe
    For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Online Training
    Adobe
    Answered basic questions.
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Implementation Rating
    Adobe
    I was not involved with the implementation process, so I cannot answer this question. However, when it was installed on my computer system, they did so virtually. I just sat there while they took control of my computer over the network and watch them install it, lickety split
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Alternatives Considered
    Adobe
    Adobe Acrobat has the most premium features that other software can't offer. The seamless UI is consistent on any device, and the ease of use. The security and the advanced AI features are what you won't get on any other platforms or apps.
    Incentivized
    Read full review
    iFax
    the services were honestly the same but efax forces you to add a credit card so that they can charge you once a month in order to get their free trial. I only sent one fax with efax this year and canceled immediately. at least with ifax I can send one small document per month
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Adobe
    I am not responsible for sales or purchasing
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Scalability
    Adobe
    I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
    Incentivized
    Read full review
    iFax
    No answers on this topic
    Return on Investment
    Adobe
    • Definitely a positive ROI when I can receive clear notes/direction on edits for a PDF via Acrobat's comment system, rather than chicken scratch on a printed document.
    • The ability to password-protect my PDFs so I can make sure only the workforce I want to see the information has been priceless!
    • As I mentioned before, a huge positive impact is the ability to edit PDFs without having to return to the original file's native software.
    Incentivized
    Read full review
    iFax
    • Having faxing capabilities makes my company look more professional.
    • It is helpful to have faxing capabilities to better communicate with other providers as well as insurance companies, however I have only noted a small ROI at this time.
    • With faxing capabilities my referrals have increased from providers.
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Screenshots

    Screenshot of where to create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of Liquid Mode in Adobe Acrobat Reader mobile app, where users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of where to fill and sign PDF forms from anywhere and on any device. Here, users can collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of the Adobe Scan mobile app, used to capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared. This eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

    iFax Screenshots

    Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.Screenshot of a customizable fax number depending on preferred location.Screenshot of the screen where users can:

Scan: Capture documents with the mobile scanner, included in apps.
Import: Connect to cloud storage platforms, import documents, and fax them securely.
Fax: Use the iFax website or mobile fax apps to fax from any device.
Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.Screenshot of New fax number creation (or use an existing number).
- Dedicated fax numbers are available to new users
- Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads
- Porting an existing fax number takes 3-5 days
- A toll-free number can be generated, or a fax local numberScreenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.