What users are saying about
58 Ratings
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Score 7.8 out of 101
5 Ratings
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Score 7.2 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

Wishpond

I have recommended Wishpond to numerous small business owners. For someone who can't yet afford a $1,000/mo. (or more) email and landing page creation solution, I think Wishpond is a fantastic option.
Kristina Derby profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
Wishpond
8.1
WYSIWYG email editor
Adobe Business Catalyst
2.5
Wishpond
9.0
Dynamic content
Adobe Business Catalyst
9.0
Wishpond
6.7
Ability to test dynamic content
Adobe Business Catalyst
7.6
Wishpond
6.3
Landing pages
Adobe Business Catalyst
6.7
Wishpond
9.0
A/B testing
Adobe Business Catalyst
7.0
Wishpond
8.8
Mobile optimization
Adobe Business Catalyst
8.0
Wishpond
9.8
Email deliverability
Adobe Business Catalyst
8.1
Wishpond
9.7
List management
Adobe Business Catalyst
3.2
Wishpond
7.0
Triggered drip sequences
Adobe Business Catalyst
6.8
Wishpond
6.7

Lead Management

Adobe Business Catalyst
1.8
Wishpond
8.3
Lead nurturing
Adobe Business Catalyst
1.8
Wishpond
8.0
Lead scoring and grading
Adobe Business Catalyst
2.2
Wishpond
8.0
Data quality management
Adobe Business Catalyst
1.5
Wishpond
8.5
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
Wishpond
8.5

Campaign Management

Adobe Business Catalyst
2.4
Wishpond
Calendaring
Adobe Business Catalyst
2.5
Wishpond
Event/webinar marketing
Adobe Business Catalyst
2.3
Wishpond

Social Media Marketing

Adobe Business Catalyst
8.2
Wishpond
8.2
Social sharing and campaigns
Adobe Business Catalyst
7.8
Wishpond
8.2
Social profile integration
Adobe Business Catalyst
8.6
Wishpond

Reporting & Analytics

Adobe Business Catalyst
7.1
Wishpond
8.3
Dashboards
Adobe Business Catalyst
8.0
Wishpond
Standard reports
Adobe Business Catalyst
7.1
Wishpond
8.3
Custom reports
Adobe Business Catalyst
6.1
Wishpond

Platform & Infrastructure

Adobe Business Catalyst
6.4
Wishpond
7.8
API
Adobe Business Catalyst
7.1
Wishpond
7.7
Role-based workflow & approvals
Adobe Business Catalyst
7.0
Wishpond
8.0
Customizability
Adobe Business Catalyst
6.0
Wishpond
9.0
Integration with Salesforce.com
Adobe Business Catalyst
5.5
Wishpond
6.5

Pros

  • Blogs are one of the best ways to generate new content and gain organic rankings with search engines. Business Catalyst's built in blog engine allows users to have their blog resident on their website instead of having to maintain to two sites. This helps to keep the website fresh and builds SEO.
  • Business Catalyst provides a comprehensive Email Marketing module. Users can create and schedule email series. BC also allows for other modules to be placed within the email so that as you update content on your website you are also populating your email newsletter.
  • Although not a feature of Business Catalyst itself, there is a great community of BC partners that support one another. The community shares their knowledge and successes as well as their trials and tribulations. The community happily welcomes new partners without condition or judgement. Through the knowledge shared partners can learn about the platform itself, site building in general, tips on working with clients and how to build their own business.
  • Business Catalyst support is excellent. Being able to chat with support in real time while you are talking a client through a problem is a great asset.
  • The Web Apps module is a powerful feature which allows users to add content to the site while locking in the design. Users simply fill out a form and the information is added to the site perfectly formatted.
  • The ability to replicate sites allows partners to reproduce a successful site thereby reducing build time and increasing productivity and profits.
Pauline Kraus profile photo
  • Ease of use - All the options for creating campaigns are user friendly, and the support team is always quick to respond if any issues arise.
  • Seamless ability to transfer contacts to other systems like CRMs, ESPs, etc.
  • A unique interface that makes Wishpond the one service we always go back to. We've tried other lead generation tools, but none seem to have the creative flexibility that Wishpond does.
Jodie Orcutt profile photo

Cons

  • I love web apps but it can be time consuming to get the bulk import file just right the first time
  • Support is good, but the effort to research can be massive for unusual issues
  • Metadata on blog posts and pages can require lots of content editing at a slow pace
Kristi Millsap, MBA profile photo
  • The drag and drop features can be a bit finicky, but nothing that hinders successfully creating campaigns.
Jodie Orcutt profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
It's a robust and reliable product.
Nancy Sheridan profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
No score
No answers yet
No answers on this topic

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Business Catalyst outperforms other CMS systems out there. Because it's a hosted content management system maintained by Adobe we have to spend less time worrying about server setup, maintenance, and security and more time building better websites. We also don't have to worry about system updates and upgrading to new features as these happen automatically. Performance also excels on Adobe Business Catalyst compared to Drupal, Wordpress and Joomla. In all, Adobe Business Catalyst, with it's predefined functionality allows us to build powerful websites more efficiently then the competitors out there.
Scott Shefler profile photo
I find Wishpond to have a better user interface and it offers a lot more options than Constant Contact. However, Constant Contact does have better, more immediate phone support (there is no phone support for Wishpond).
Kristina Derby profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Faster website deployment
  • Better organization since we can keep most clients under the same umbrella
  • Adobe brand recognition
Jerry Dever profile photo
  • We've obtained tens of thousands of dollars in business using Wishpond, and yet spend only a few thousand dollars to do that. It's been an amazing tool for us as we get some traction with our business.
  • As mentioned before, I did have to spend an entire day, once, creating a report that I needed, as Wishpond didn't offer me the option to export my data in a format I needed. That was really the only negative ROI experience I've had with Wishpond. I still love the product, but I would love to see more flexible exporting options from the tool.
  • After spending days trying to implement other forms on our WordPress website, to no avail, costing me thousands of dollars, I got beautiful Wishpond forms onto my site within hours (and no frustration). Not only does this save me hundreds of dollars each month, I get thousands of dollars of business from these forms. Nice :)
Kristina Derby profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Adobe Business Catalyst Editions & Modules
Adobe Business Catalyst
Additional Pricing Details

Wishpond

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Wishpond Editions & Modules
Wishpond
Edition
Basic
$691
Pro
$1191
Growth
$1991
1. per month
Additional Pricing Details
Yearly plans are 36% off.