TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Captivate

    Score5.9 out of 10
    N/AAdobe Captivate is an elearning authoring and course design tool (or LCMS). It supports mobile HTML5 content. Captivate’s users are commonly midsized businesses to enterprises. Adobe Captivate includes some prebuilt assets as well as customizable workflows.

    $33.99

    per month

    Bigtincan Readiness

    Score8.5 out of 10
    N/ABigtincan Readiness, formerly Brainshark, is a platform for data-driven sales enablement and readiness. It helps companies prepare their client-facing teams with knowledge, skills and insights to perform at the highest level.N/A
    Pricing
    Adobe CaptivateBigtincan Readiness
    Editions & Modules
    Subscription
    $33.99
    per month
    Student & Teacher Edition
    $399
    one-time fee
    Upgrade
    $499
    one-time fee
    Pereptual License
    1,299
    one-time fee
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe CaptivateBigtincan Readiness
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe CaptivateBigtincan Readiness
    Considered Both Products
    Adobe
    No answer on this topic
    Bigtincan
    Chose Bigtincan Readiness
    Much easier to learn, use, publish content. It does not have many advanced capabilities or support for HTML5 or VR
    Incentivized
    Chose Bigtincan Readiness
    Brainshark is easier to use than both Lectora and Adobe Captivate. If you have a rapid development project with less skilled authoring tool users, but users with good PowerPoint skills, Brainshark is a good choice. But here's the thing. If you want to create robust e-learning, …
    Incentivized
    Chose Bigtincan Readiness
    Leadership recognized the name and approved. A case study for another company similar to ours show it was having success.
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    75 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    69 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    84%
    Happy with the feature set
    72 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    48 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    53 Answers
    No answers on this topic
    Features
    Adobe CaptivateBigtincan Readiness
    Learning Management
    Comparison of Learning Management features of Adobe Captivate and Bigtincan Readiness
    Feature
    Adobe Captivate
    9.1
    31 Ratings
    5% above category average
    Bigtincan Readiness
    -
    Ratings
    Course authoring8.030 Ratings00 Ratings
    Course catalog or library9.018 Ratings00 Ratings
    Player/Portal8.024 Ratings00 Ratings
    Learning content9.024 Ratings00 Ratings
    Progress tracking & certifications9.026 Ratings00 Ratings
    Learning reporting & analytics9.019 Ratings00 Ratings
    Social learning10.014 Ratings00 Ratings
    Gamification8.02 Ratings00 Ratings
    eLearning Content
    Comparison of eLearning Content features of Adobe Captivate and Bigtincan Readiness
    Feature
    Adobe Captivate
    8.4
    1 Ratings
    2% below category average
    Bigtincan Readiness
    -
    Ratings
    Multi-Lingual Support7.01 Ratings00 Ratings
    Structured Learning10.01 Ratings00 Ratings
    Historical Metrics8.01 Ratings00 Ratings
    Cloud-Based Content10.01 Ratings00 Ratings
    Automation & Integration7.01 Ratings00 Ratings
    Best Alternatives
    Adobe CaptivateBigtincan Readiness
    Small Businesses
    Pluralsight Skills
    Score9.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Renaissance myON
    Score10 out of 10
    No answers on this topic
    Enterprises
    A Cloud Guru (discontinued)
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe CaptivateBigtincan Readiness
    Likelihood to Recommend
    8.7
    (128 ratings)
    9.0
    (54 ratings)
    Likelihood to Renew
    7.0
    (9 ratings)
    8.2
    (39 ratings)
    Usability
    8.0
    (8 ratings)
    8.0
    (9 ratings)
    Availability
    1.8
    (1 ratings)
    9.1
    (4 ratings)
    Performance
    7.3
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    5.8
    (18 ratings)
    9.1
    (7 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    2.7
    (2 ratings)
    8.7
    (2 ratings)
    Configurability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe CaptivateBigtincan Readiness
    Likelihood to Recommend
    Adobe
    Captivate is well suited for instruction designers who want to build attractive, personalized, interactive, energetic lessons. It's also a good choice for someone who wants to build something innovative because Captivate gives the developer so much control over so many aspects.
    But if someone wanted something built quickly, generically and didn't care about holding the viewer's attention, then Captivate might be an expensive tool. That person might be more satisfied with a cheaper and easier to learn authoring tool.
    Incentivized
    Read full review
    Bigtincan
    Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
    Incentivized
    Read full review
    Pros
    Adobe
    • Quickly adding in graphics, text, and interactive buttons.
    • Has extensive variables and branching for additional customization, beyond the competition.
    • Has 360 degree capability which competitors don't offer (I have not used this feature).
    • High degree of customization and personalization.
    • True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
    • If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
    • Many advanced capabilities. I chose this product due to the capabilities.
    • Comes with assets, templates, people, head shots, and full body—excellent.
    • Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.
    Incentivized
    Read full review
    Bigtincan
    • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
    • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
    • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
    Incentivized
    Read full review
    Cons
    Adobe
    • Clunky interface, it takes a lot of extra clicks to get places compared to other Adobe apps and competitor's eLearning software.
    • Would be nice if it was part of creative cloud, or at least in the group of apps you can add through Creative Cloud.
    • More regular and meaningful updates. Compared to flagship apps like Photoshop, Illustrator, etc. Captivate is like the read headed step child. Competitors excel at providing regular updates with clear change documentation. How are we still using Captivate 2019 in 2022?
    • The interface feels like it is still stuck in the 90s, would be nice if it was more modern and better in-line with flagship adobe offerings.
    • Variables and associated menus are a nuisance to work with vs some of the clever drop down and content-sensitive options in Articulate Storyline.
    Incentivized
    Read full review
    Bigtincan
    • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
    • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
    Read full review
    Likelihood to Renew
    Adobe
    We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to Articulate. We'll need a license for another year and/or until Adobe comes out with a true update to the software.
    Incentivized
    Read full review
    Bigtincan
    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
    Read full review
    Usability
    Adobe
    Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.
    Incentivized
    Read full review
    Bigtincan
    From the user side, it is great. Easy to see assigned courses and what's been completed. The admin side has a longer learning curve, and takes some playing around to understand well. There are still some times when I have to think, "how do I do x again?" With that there are probably features we are not taking advantage of
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Bigtincan
    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
    Read full review
    Support Rating
    Adobe
    It is difficult to get in touch with Adobe Captivate support. With a seemingly limited number of resources, mostly outsourced, getting in contact with someone to help troubleshoot an issue is challenging. Typically wait times are long, and the desired path to resolution is to use an existing knowledge base or a self-help guide. It is certainly not a user-friendly experience.
    Incentivized
    Read full review
    Bigtincan
    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
    Incentivized
    Read full review
    Online Training
    Adobe
    No answers on this topic
    Bigtincan
    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
    Read full review
    Implementation Rating
    Adobe
    I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with Articulate.
    Incentivized
    Read full review
    Bigtincan
    Their ongoing support after implementation is excellent and easy to access...
    Read full review
    Alternatives Considered
    Adobe
    I think that Articulate360 is more user-friendly and has a cleaner, more updated look. If you can edit a PDF, then you can use Articulate 360. Adobe Captivate may be more challenging for the designer, but it has more features. We chose Adobe Captivate because we want the option to create interactive learning environments. Adobe Captivate plays well with the other Adobe design products including Photoshop, Illustrator, and Premier. Additionally, Adoe Captivate is highly compatible with Cornerstone, our preferred Learning Management Systems.
    Incentivized
    Read full review
    Bigtincan
    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
    Read full review
    Return on Investment
    Adobe
    • Adobe Captivate has allowed our instructors to engage students in ways we never have before.
    • Instructors who have used Adobe Captivate in our organization have reported higher levels of engagement with their courses and their students, theoretically leading to improved assessment of student performance.
    Incentivized
    Read full review
    Bigtincan
    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
    Incentivized
    Read full review
    ScreenShots