What users are saying about
Top Rated
294 Ratings
Top Rated
294 Ratings
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Score 7.7 out of 101
9 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

GlobalMeet Webcast

It's very well-suited for internal and external webcasts. It might be a little bit overkill for events of less than 50 people, but for anything above that, it's great. It's a perfect scenario for any company with a small team conducting live webcasts. I'm a team of one and having the production manager and video tech join every webcast is such a big help. I don't have to worry about it running smoothly because they take care of it...I just have to think about managing the people in the room and making sure the agenda goes off without a hitch.
Michelle Foster profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.9
GlobalMeet Webcast
10.0
High quality audio
Adobe Connect
8.1
GlobalMeet Webcast
10.0
High quality video
Adobe Connect
7.6
GlobalMeet Webcast
10.0
Low bandwidth requirements
Adobe Connect
5.9
GlobalMeet Webcast
10.0
Mobile support
Adobe Connect
6.0
GlobalMeet Webcast

Screen Sharing

Adobe Connect
8.8
GlobalMeet Webcast
10.0
Desktop sharing
Adobe Connect
8.9
GlobalMeet Webcast
10.0
Whiteboards
Adobe Connect
8.6
GlobalMeet Webcast

Online Meetings / Events

Adobe Connect
8.3
GlobalMeet Webcast
9.8
Calendar integration
Adobe Connect
8.3
GlobalMeet Webcast
9.2
Meeting initiation
Adobe Connect
8.0
GlobalMeet Webcast
10.0
Integrates with social media
Adobe Connect
7.7
GlobalMeet Webcast
10.0
Record meetings / events
Adobe Connect
8.7
GlobalMeet Webcast
10.0
Slideshows
Adobe Connect
8.9
GlobalMeet Webcast
10.0

Online Events Collaboration

Adobe Connect
8.9
GlobalMeet Webcast
7.3
Live chat
Adobe Connect
9.0
GlobalMeet Webcast
10.0
Audience polling
Adobe Connect
9.2
GlobalMeet Webcast
6.0
Q&A
Adobe Connect
8.5
GlobalMeet Webcast
6.0

Online Events Security

Adobe Connect
8.6
GlobalMeet Webcast
10.0
User authentication
Adobe Connect
8.4
GlobalMeet Webcast
10.0
Participant roles & permissions
Adobe Connect
8.5
GlobalMeet Webcast
10.0
Confidential attendee list
Adobe Connect
9.0
GlobalMeet Webcast
10.0

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • Mobile conferencing.
  • Provides easy to use collaboration tools.
  • Ability to easily share files and presentations.
Samantha McMahon profile photo

Cons

  • Our biggest complaint is always the lag in VoIP conferencing. It seems to fluctuate, but we can have as much as 5-7 seconds of delay at times. This can be a quick way to stifle any discussion that might be taking place. This ends up with a lot of people talking over one another.
  • First-time users sometimes have issues getting the program to open. There is an initial download to get the meeting rooms open and if it doesn't happen automatically, we need to instruct users to try and rejoin the meeting. This isn't a difficult step, but it can prove to be annoying when working with 30-50 new users at one time.
Zach Wasson profile photo
  • Connection speeds can always be improved.
  • More available tools would be nice.
  • They should expand the amount of attendees.
Samantha McMahon profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
The only reason I would see us renewing our contract is once again pricing, but also fear of switching. We cannot be certain that we won't encounter the same reliability, communication, and complexity issues we've experiences with the Adobe Connect software. I think this holds us back from switching, but ultimately, because of the vast and varied problems we've experienced with the platform, I do not believe we should or will renew our contract with Adobe Connect.
Ellie Kemmeter profile photo
No score
No answers yet
No answers on this topic

Usability

Adobe Connect9.0
Based on 5 answers
As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
Sean McCarty profile photo
GlobalMeet Webcast9.1
Based on 1 answer
According to our IT department, we experienced some video quality issues during our Q4 webcast last year. Even though that wasn't substantiated with employee comments on the feedback survey, PGi was still willing to have a very long test call where we tried to replicate the issue (we couldn't.) They're always on board for testing every location we use and I have to do very little technically to be successful.
Michelle Foster profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We have used Nefsis conferencing software in the past. It served a purpose but wasn't nearly as robust in the features it offered, making it just an okay platform for training. For conferencing, it worked very well, but if you're looking to add tools that will contribute to the learning experience, Adobe will provide many more options.
Zach Wasson profile photo
Extremely easy to use, predictable spend, ease in sharing any type of video integration (webcam, mobile device or endpoint)
Laurie Wheeler profile photo

Return on Investment

  • Adobe Connect has allowed us to deliver our course material synchronously online internationally. This capability has increased our reach and sell our product to customers who would otherwise be unable to attend our courses in person.
No photo available
  • Ability to effectively communicate internally and externally.
  • Ability to easily join meetings on the go.
  • Great mobile app feature.
Samantha McMahon profile photo

Screenshots

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GlobalMeet Webcast

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details