What users are saying about

Adobe Experience Manager

Top Rated
147 Ratings

TERMINALFOUR

2 Ratings

Adobe Experience Manager

Top Rated
147 Ratings
Score 8 out of 101

TERMINALFOUR

2 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

Adobe Experience Manager

It is well suited to put out traditional and informational intra/extranets where content editors create articles/posts; could even allow external users to contribute content, deliver your site to many channels. For example, aside from the traditional desktop site, there are AEM Publications and Mobile Apps.It's not meant to be used as a CRM, it is supposed to integrate with one. It's not meant to be used as some management system. For example in previous experience, a customer was using it to manage requests (i.e. a JIRA type of thing).
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TERMINALFOUR

It's an extremely flexible solution. It can be a nightmare to work with if not properly planned out or fantastic if well thought out. If you have a team and an application owner with a plan it's a great option.
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Feature Rating Comparison

Security

Adobe Experience Manager
8.1
TERMINALFOUR
8.5
Role-based user permissions
Adobe Experience Manager
8.1
TERMINALFOUR
8.5

Platform & Infrastructure

Adobe Experience Manager
7.7
TERMINALFOUR
5.0
API
Adobe Experience Manager
7.5
TERMINALFOUR
6.0
Internationalization / multi-language
Adobe Experience Manager
7.9
TERMINALFOUR
4.0

Web Content Creation

Adobe Experience Manager
7.1
TERMINALFOUR
7.0
WYSIWYG editor
Adobe Experience Manager
8.3
TERMINALFOUR
8.5
Code quality / cleanliness
Adobe Experience Manager
6.9
TERMINALFOUR
8.0
Admin section
Adobe Experience Manager
7.2
TERMINALFOUR
8.0
Page templates
Adobe Experience Manager
6.9
TERMINALFOUR
8.5
Library of website themes
Adobe Experience Manager
5.8
TERMINALFOUR
6.0
Mobile optimization / responsive design
Adobe Experience Manager
8.0
TERMINALFOUR
4.0
Publishing workflow
Adobe Experience Manager
7.8
TERMINALFOUR
8.0
Form generator
Adobe Experience Manager
6.0
TERMINALFOUR
5.0

Web Content Management

Adobe Experience Manager
6.3
TERMINALFOUR
6.7
Content taxonomy
Adobe Experience Manager
7.2
TERMINALFOUR
7.4
SEO support
Adobe Experience Manager
6.9
TERMINALFOUR
7.0
Bulk management
Adobe Experience Manager
5.4
TERMINALFOUR
5.0
Availability / breadth of extensions
Adobe Experience Manager
6.5
TERMINALFOUR
6.0
Community / comment management
Adobe Experience Manager
5.3
TERMINALFOUR
7.9

Pros

  • Give content editors an easy and intuitive interface to manage content. For example the WCM allows users to create and edit pages. The page editor allows the users to navigate the DAM and drag/drop images onto the page. Once done editing, they can submit the page into a workflow for manager review.
  • Give managers the tools to establish an editorial workflow to better control what is published. Managers can create custom workflows, often with out of the box components (there is a workflow editor) to allow them to control the review and publishing of content.
  • Based on Open Source so it is easier for developers to work with. There are at least 2 major OSS libraries out there, ACS Commons and WCM.IO.
  • Out of the box integrations with many other systems, especially the Adobe Marketing Cloud.
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  • Easy to navigate site management.
  • Customizable templating with not much limitation.
  • User management by groups.
  • Selective publishing.
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Cons

  • Can be very difficult to develop for
  • Adobe takes a very long time to fix bugs, sometimes not fixing them at all
  • Lack of any consistent documentation
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  • It can be a bit buggy with media library management.
  • The html editor can act pretty wonky sometimes with the html it translates things into.
  • The navigation builder tool is pretty confusing.
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Likelihood to Renew

Adobe Experience Manager9.0
Based on 5 answers
Adobe CQ has training classes that you can be in or watch to get a better understanding. They have some of the best customer support so if you run into any problems you can just contact them put a ticket in and they will fix it or work with you to fix the problem or issue you are running into.
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No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Support

Adobe Experience Manager9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
No photo available
No score
No answers yet
No answers on this topic

Implementation

Adobe Experience Manager8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Websphere is antiquated
Nadia Sweeting, MS profile photo
WordPress is obviously a fantastic product. TerminalFour was more appropriate for our needs as determined by a team before my arrival. I think WordPress is better and cheaper but going with TerminalFour offered the opportunity to work with a smaller company to whom we mattered
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Return on Investment

  • Increase employee efficiency
  • Complete control of content by marketing team
  • Great user experience
Nadia Sweeting, MS profile photo
  • Increased employee efficiency.
  • Happier internal customers because changes are much easier than they used to be and we can often empower them to make their own changes to their websites.
  • For our application owner it's become a huge project that consumes all of his time. Not ideal but it's working for now. Knowledge sharing the more intricate pieces can be really difficult.
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Screenshots

Pricing Details

Adobe Experience Manager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

TERMINALFOUR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$15,000*
1.  organisation per year
Additional Pricing Details
Generally the initial cost is between $15,000 to $100,000 with ongoing support and hosting subsequent years.