What users are saying about
176 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Adobe Experience Manager

Adobe Experience Manager is well suited for large organizations that need a powerful, comprehensive and robust CMS to manage multiple websites/translations of websites. It is also well suited for those who need a CMS that is well integrated with other systems such as analytics, targeting and email marketing, or those who want some fancy add ons like Adobe smart tags or AI-enhanced capabilities.It is also an expensive product with a steep learning curve, so it is less appropriate for smaller companies/individuals or those that don't need an overly robust system that is integrated with other digital marketing tools. If you're looking for a more affordable solution that is easy to pick up and play, go with a more basic WordPress or Joomla type option.
Anonymous | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS is the perfect tool for a company that is looking to keep their website updated. The simple to use tools and templates means updating and creating new pages is easy. The WYSIWYG editor is a nice feature, however, for accessibility, there should be some more guidance on what is suitable to be used on the CMS.
Debbie Marshall | TrustRadius Reviewer

Feature Rating Comparison

Security

Adobe Experience Manager
8.4
Umbraco CMS
7.1
Role-based user permissions
Adobe Experience Manager
8.4
Umbraco CMS
7.1

Platform & Infrastructure

Adobe Experience Manager
8.0
Umbraco CMS
6.8
API
Adobe Experience Manager
7.8
Umbraco CMS
7.7
Internationalization / multi-language
Adobe Experience Manager
8.2
Umbraco CMS
5.9

Web Content Creation

Adobe Experience Manager
7.1
Umbraco CMS
7.4
WYSIWYG editor
Adobe Experience Manager
6.7
Umbraco CMS
5.2
Code quality / cleanliness
Adobe Experience Manager
6.9
Umbraco CMS
7.0
Admin section
Adobe Experience Manager
7.3
Umbraco CMS
7.9
Page templates
Adobe Experience Manager
7.4
Umbraco CMS
7.1
Library of website themes
Adobe Experience Manager
7.0
Umbraco CMS
6.4
Mobile optimization / responsive design
Adobe Experience Manager
7.3
Umbraco CMS
8.6
Publishing workflow
Adobe Experience Manager
7.3
Umbraco CMS
8.7
Form generator
Adobe Experience Manager
7.0
Umbraco CMS
8.6

Web Content Management

Adobe Experience Manager
6.8
Umbraco CMS
7.5
Content taxonomy
Adobe Experience Manager
7.8
Umbraco CMS
8.6
SEO support
Adobe Experience Manager
6.3
Umbraco CMS
8.7
Bulk management
Adobe Experience Manager
6.8
Umbraco CMS
6.8
Availability / breadth of extensions
Adobe Experience Manager
6.4
Umbraco CMS
7.6
Community / comment management
Adobe Experience Manager
6.8
Umbraco CMS
6.0

Pros

Adobe Experience Manager

  • Adobe Experience Manager keeps your content separate from your layout which allows for a lot of flexibility in how you display your content.
  • Adobe Experience Manager integrates really well with other Adobe products like Adobe Analytics.
  • Adobe Experience Manager 's drag and drop interface makes it fairly easy to utilize with minimal familiarity.
Tolulope Lawal | TrustRadius Reviewer

Umbraco CMS

  • Plugins - as an open source CMS, Umbraco is very customizable and flexible to the needs of the organization
  • Publishing - Umbraco has powerful tools for publishing
  • Media hosting
Jason Kelly | TrustRadius Reviewer

Cons

Adobe Experience Manager

  • Upgrading and applying patches can be hit or miss - I recommend backups because of the potential to damage the existing infrastructure
  • Space management is an issue - every change or request takes up space that can be reclaimed, but only through a complicated procedure done through command prompts. There was no documentation for this on their site and we had to use a third party to create the procedure. It has to be run manually.
  • There isn't a good backup system, particularly one that can be scheduled to run reliably.
Diana Williams | TrustRadius Reviewer

Umbraco CMS

  • Umbraco can initially be challenging for new users with limited or no development experience. After initial installation, there is a lot more work required to 'see' a site.
  • Umbraco isn't stable. For example, even on a fresh new site sometimes you'll get errors when trying to save something in the admin panel. It's not common, but it happens often enough to be annoying.
  • No out of the box contact forms. Umbraco sells their forms plugin that we've used in the past, but the plugin is disappointing. It isn't well maintained and it's very buggy. Making a new contact form with the paid plugin can take a lot of time to get everything right (fields, validation, confirmation emails, etc). This is especially frustrating for new users.
  • Documentation / resource links frequently 404. Umbraco seems to change their site URLs often enough that, when you encounter an issue, you're likely to find a number of bad links in Google's search results. This makes it difficult to research solutions to a problem.
  • Posts often go unanswered or without resolution in their community support forums. Hopefully this will improve as the community grows.
  • The update process is clumsy at best. Many people are familiar with the simple WordPress upgrade button for the core and plugins. This doesn't exist at all for Umbraco. Instead, you'll need to select specific files to overwrite and potentially update any old code references.
  • Migration between development environments is clumsy. Umbraco offers a premium plugin to address this because, as they state on the premium plugin page, deployments are "complicated, headache-inducing"
Matthew Hardesty | TrustRadius Reviewer

Likelihood to Renew

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 5 answers
We had and still have a fantastic experience using Adobe CQ. Lots of flexibility, great integration with other Adobe products we already use and a powerful technology make it a great fit for our corporate environment. Also as the community grows, it makes it easier to network with other developers and users to get new ideas on how to continue to get the best out of the software.
Fernando Galeano | TrustRadius Reviewer

Umbraco CMS

No score
No answers yet
No answers on this topic

Usability

Adobe Experience Manager

Adobe Experience Manager 10.0
Based on 2 answers
I personally feel that AEM is very intuitive to use from an authoring standpoint. The entire CMS was engineered around the author. Everything about AEM is geared to helping authors generate and maintain content. There are ways that tool tips can be customized so that any individual could simply hover over and be guided step by step on how to author web content
Vagner Polund | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS 4.0
Based on 1 answer
Many end users will be overwhelmed with the admin interface. Some common functions are buried in menus
Matthew Hardesty | TrustRadius Reviewer

Reliability and Availability

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 7.0
Based on 1 answer
Occasionally, errors will appear in the admin that make it impossible to work without developer support.
Matthew Hardesty | TrustRadius Reviewer

Performance

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 3.0
Based on 1 answer
Working in the admin panel (adding / reviewing / editing content) is very slow.The public facing site speed is dependent on what the pages are doing and how well the code was written (whether it is optimized for speed).
Matthew Hardesty | TrustRadius Reviewer

Support Rating

Adobe Experience Manager

Adobe Experience Manager 9.0
Based on 1 answer
Its so far the best Content Management System, available in market.
Anonymous | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS 2.0
Based on 1 answer
Support for Umbraco-owned paid plugins is nonexistent.
Matthew Hardesty | TrustRadius Reviewer

Online Training

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 3.0
Based on 1 answer
Online training is often based on older versions of the platform. So, you'll have to fill in the gaps on your own.
Matthew Hardesty | TrustRadius Reviewer

Implementation Rating

Adobe Experience Manager

Adobe Experience Manager 8.7
Based on 2 answers
Depending on your individual needs, It is really quite simple to create an authoring experience for a website that looks really good. I have been part of many implementations and many teams and have seen many projects that were super successful and others that were not implemented well. AEM has room for a lot of flexibility in the implementation process compared to other CMS like SharePoint
Vagner Polund | TrustRadius Reviewer

Umbraco CMS

Umbraco CMS 7.0
Based on 1 answer
Spend the time to wireframe the content structure prior to diving in. This helps speed the process of implementation and it serves as documentation for end users.
Matthew Hardesty | TrustRadius Reviewer

Alternatives Considered

Adobe Experience Manager

I think AEM is specific to the client's needs and is not necessarily comparable to all other platforms. However, when compared feature to feature I think AEM many times is a leader in the industry. While WordPress has progressed in the WYSIWYG interface it is not there still today and this is truly where AEM shines against all of the other CMS platforms.
Mike Plant | TrustRadius Reviewer

Umbraco CMS

There is not really an alternative when it comes to CMS based on ASP.Net (MVC4 with Razor). There are a few frameworks, like Booststrap; however framework is not content management system. I will compare it to Drupal, because the second one is well known. Against Drupal, Umbraco is very clean and fast framework/CMS. It does not have as much of big community, support or range of plugins as Drupal.
Filip Witkowski | TrustRadius Reviewer

Scalability

Adobe Experience Manager

No score
No answers yet
No answers on this topic

Umbraco CMS

Umbraco CMS 4.0
Based on 1 answer
Without significant development, the product does not scale well.
Matthew Hardesty | TrustRadius Reviewer

Return on Investment

Adobe Experience Manager

  • Our brand requires a high level of polish and crisp functionality. AEM provides that for us. We do look as good as possible and it reflects well on our brand.
  • We can product new pages rapidly with our modules and so we can keep our content fresh and relevant.
  • Our brand value has risen considerably since we polished our web properties with AEM.
Saren Sakurai | TrustRadius Reviewer

Umbraco CMS

  • It's a .net solution and we program in .net so it was faster
  • thanks to their good SEO, we have more leads
Jakub Wilk | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Experience Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Experience Manager Editions & Modules

Additional Pricing Details

Umbraco CMS

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Umbraco CMS Editions & Modules

On-premise Edition
Umbraco Free$0
Umbraco Professional$5,0002
Umbraco Enterprise5000+2
  1. per year
SaaS Edition
Umbraco Cloud Starter$391
Umbraco Cloud Standard$2091
Umbraco Cloud Professional$5691
Umbraco Cloud Enterprise5000+1
Umbraco Heartcore Mini$491
Umbraco Heartcore Starter$2391
Umbraco Heartcore Professional$9991
Umbraco Heartcore Enterprise1000+1
  1. per month
Additional Pricing Details
The Umbraco CMS and all of its core features are the same across all plans. The paid on-premise plans includes support, onboarding, licenses to add-on products (Umbraco Forms, Umbraco Courier, Umbraco TV) as well as a discount on developer training courses. Umbraco Cloud is the CMS hosted on Azure Cloud servers with automated upgrades, unlimited hosting and smooth deployments. All features can be found on Umbraco.com. Umbraco Heartcore is the managed Headless SaaS version of Umbraco.

Rating Summary

Likelihood to Recommend

Adobe Experience Manager
8.0
Umbraco CMS
8.8

Likelihood to Renew

Adobe Experience Manager
9.0
Umbraco CMS

Usability

Adobe Experience Manager
10.0
Umbraco CMS
4.0

Reliability and Availability

Adobe Experience Manager
Umbraco CMS
7.0

Performance

Adobe Experience Manager
Umbraco CMS
3.0

Support Rating

Adobe Experience Manager
9.0
Umbraco CMS
2.0

Online Training

Adobe Experience Manager
Umbraco CMS
3.0

Implementation Rating

Adobe Experience Manager
8.7
Umbraco CMS
7.0

Scalability

Adobe Experience Manager
Umbraco CMS
4.0

Add comparison