What users are saying about
Top Rated
690 Ratings
Top Rated
690 Ratings
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Score 9.2 out of 100
10 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Adobe Illustrator

Do not try and use this for multi-page designs—the multiple artboards you'd need to create within one doc are just a pure hassle and it's really a task better suited to InDesign in any case. This is great for any sort of design work where you want to be able to create quick and easy, highly editable vector graphics. It also pairs very nicely when used in tandem with Photoshop to do actual illustration. I think it shines the most when being used to create web assets (whether you export as JPEG, PNG or SVG), infographics, logos and flow charts.
Maria Clara Daly | TrustRadius Reviewer

ConceptDraw DIAGRAM

Likelihood to recommend? Overall, absolutely. I'm very satisfied with ConceptDraw and wouldn't hesitate to recommend it. I found it very easy to get up and running producing flow chart diagrams. I find it intuitive, flexible and it does what it says. Moreover it's very much an "alive" product with regular updates
Anonymous | TrustRadius Reviewer

Pros

Adobe Illustrator

  • Extremely robust vector editing tools are superior to most other vector graphics software. Illustrator has been the standard for two decades and continues to be.
  • Artboard flexibility. The addition of multiple, editable artboards a few generations ago allowed a single Illustrator file to be much more comprehensive, both for concept work and for multi-page/screen projects.
  • Integration with other Creative Cloud products is increasingly seamless.
Rand Habegger | TrustRadius Reviewer

ConceptDraw DIAGRAM

  • Multiple templates
  • Integration with other tools in the suite
  • An extensive set of samples and examples showing the usage of various types of diagrams
Anonymous | TrustRadius Reviewer

Cons

Adobe Illustrator

  • Illustrator has so many features and can feel like learning a new language if you're a beginner (thankfully, tutorial videos are everywhere).
  • With such a high level of sophistication, it can sometimes be tempting to use a simpler program (such as Paint) when the full suite feels like overkill.
  • The sheer scale of Illustrator's offerings can be daunting, so it requires some stick-to-it-iveness to not feel mired in it.
Anthony Burke | TrustRadius Reviewer

ConceptDraw DIAGRAM

  • Keyboard shortcuts are non-intuitive
  • Re-scaling can be tricky if you don't set the page up correctly at the beginning of your project
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Adobe Illustrator

Adobe Illustrator 9.5
Based on 2 answers
While Adobe Illustrator CC is one of the only true design software out there, it really stands heads above the other products. It's clean UI and menu structure is easy to navigate.
Jon Ackerman | TrustRadius Reviewer

ConceptDraw DIAGRAM

No score
No answers yet
No answers on this topic

Usability

Adobe Illustrator

Adobe Illustrator 7.2
Based on 4 answers
Illustrator has become easier in recent years to use with more intuitive tools and controls for them. Illustration software has improved but Adobe Illustrator has kept up and keeps the edge with its extensive toolset. Newly added collaboration tools with Adobe make it even better and the expectation is that is to continue.
John Reitz | TrustRadius Reviewer

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 6.8
Based on 2 answers
It needs a bunch of work. For the price it could be better. And even though I am using it still I find it very difficult to use but I make it work
Matthew James | TrustRadius Reviewer

Support Rating

Adobe Illustrator

Adobe Illustrator 8.2
Based on 29 answers
I've only had to reach out to their support team one time and they were able to answer my question fairly quickly. It must have been a common issue because they made it seem like several people had the same issue. The only down side to their support was that it took awhile to get in touch with someone.
Anonymous | TrustRadius Reviewer

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM 8.5
Based on 4 answers
I've never had any major problems with the ConceptDraw team. Actually, they update their software frequently. It's always small updates, but they're necessary to make sure it will work properly. I had a question one time and decided to send to them. The problem was solved in less than three hours, which I believe is a really good point to consider.
Gabriel Favero | TrustRadius Reviewer

Alternatives Considered

Adobe Illustrator

Photoshop is much easier to learn and utilize, but Adobe Illustrator definitely has more features and customizations. For basic day-to-day designing, I'd choose Photoshop any day, just because of its ease of use and how simple it is to find tutorials and assistance online. For more in-depth designers, I could see how Illustrator could be a preference with more features.
Emily Hammell | TrustRadius Reviewer

ConceptDraw DIAGRAM

ConceptDraw DIAGRAM is the best value for the money and has a very extensive set of ready to use libraries and solutions.
Anonymous | TrustRadius Reviewer

Return on Investment

Adobe Illustrator

  • We are now able to create original illustrations for our marketing campaigns rather than having to rely on stock graphics. A lot of our competitors don't do this, so it helps us stand out.
  • We are now able to create original infographics rather than having to outsource this service. We save money by doing more in-house.
Anonymous | TrustRadius Reviewer

ConceptDraw DIAGRAM

  • Quick to produce charts.
  • Hassle free.
  • And that word again - it's "intuitive."
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Adobe Illustrator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adobe Illustrator Editions & Modules

Edition
Annual$20.991
Monthly$31.491
  1. per month
Additional Pricing Details

ConceptDraw DIAGRAM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$199*

* per user

ConceptDraw DIAGRAM Editions & Modules

Additional Pricing Details
Price varies for Individual, Commercial, Academic, Nonprofit and Government

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