Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.
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Digital.ai Agility
Score 7.5 out of 10
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Digital.ai Agility (formerly VersionOne) helps organizations harness the power of their people’s knowledge, processes, and technology to build agile practices that scale across the enterprise. Its capabilities enable organizations to align products and investments with strategic business goals by coordinating planning, tracking, and reporting work across large distributed companies. Digital.ai Agility connects business strategy with team execution, providing a unified view at all levels,…
Workfront enables us to manage all our projects effectively while providing a comprehensive overview of team resources. The Resource Planner helps the team identify their capacity to determine whether they are over- or under-allocated. This information is crucial for project planning and ensuring team members do not experience burnout.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Scenarios where it works well: 1) Retros can be very well facilitated & notes/action items can be captured against the sprint. 2) Product Owner can effectively track the story progress with all the test-cases, design etc. 3) Being good scaling support, it provides good visibility across multiple teams, programs and agile portfolios, providing a centralized environment where all our stakeholders can easily work together regardless of location. 4) It provides easy tracking all of your epics, stories, themes, defects, tasks, tests and issues 5) I like its intuitive UI as for moving stories around, burning hours. 6) It allows top leadership to visualize and report their strategic plans, giving all stakeholders the relevant data that they need to stay dedicated to the project priorities. 7) It can be easily integrated with slack so for few teams we used slack for collaboration Scenarios where it did not work well: 1) Test Management need improvement in terms of tracking tests, team had hard time tracking regression test cases. 2) Version one comes with lot of features like Rally but here we don’t get customizations which is there in Jira where from workflow to issue everything can be customized based on your team/program/portfolio requirements. 3) Lot of navigation to access basic stuff. Example I want to go to bug attachment , there are lt of clicks & navigation need to do which should be pretty straightforward I feel.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
Although Digital.ai Agility supports customizations, they can be somewhat cumbersome to set up and maintain
The Analytics engine's user experience for digging into the data does not have the same feel as the rest of the system and, as a result, can be hard to work with
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Usability
Adobe
Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Performance
Adobe
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Support Rating
Adobe
I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
VersionOne provides outstanding training. They have Product Owner training that I recommend every Product Owner attend. They have scrum master training and other agile training that was well worth the money paid because it made the teams more productive. And the support for the tool is incredible. These people live and breathe Agile and are evangelists and enthusiasts.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Alternatives Considered
Adobe
It's been a while since I've used another time and resource management platform, but I would say that Adobe Workfront takes the cake. Its newly refreshed user interface is simple to navigate, whereas other platforms can be quite confusing when "drilling down" on a project. Also, Adobe Workfront has features that I have not seen in other platforms, including collaboration capabilities and the ability to upload a document as proof so it can be reviewed for grammar, consistency, formatting, etc., before being presented or sent to a client.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
JIRA appears to be more extensible with the ability for Scrum, Kanban, bug/incident tracking, and the ability to customize dashboards. However, VersionOne's performance over the same teams is extremely fast in comparison and therefore allows users to be more productive over the same amount of time.
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
No answers on this topic
Scalability
Adobe
We have been using Workfront for about 3 years. During this time they continue to be a very stable project management system. Workfront's overall scalability is able to handle increased loads of work. When using Workfront for a project management tool for the web team, we store documents, images & video's without any issues. They work with their customer's to provide the best project management system in the market today! I highly recommend Workfront for all project management needs. Workfront strives to deliver unique technology solutions to growing companies!