Adobe Workfront

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 8.3 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Pricing
Adobe Workfront
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Adobe Workfront
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Adobe Workfront
Considered Both Products
Adobe Workfront
Chose Adobe Workfront
Much increased functionality and templating aspects. While I liked JIRA's setup, the Workfront is so much more flexible. The moving away from Jira i was able to show the possibilities of what a full pm software could accommodate and how it all connected in. Also, the pluses of …
Chose Adobe Workfront
Ease of configuration seamless integration with other Adobe prodcuts
Chose Adobe Workfront
Adobe Workfront doesn't stack well with these other tools. monday.com and Airtable have great interfaces and are very easy to set up and use. That is what my team currently uses.
Chose Adobe Workfront
I like both Jira and Asana. They both help streamline campaign processes and provide visibility into the work being completed by multiple departments. However, with Workfront, it syncs with other Adobe products, giving it an edge over other products.
Chose Adobe Workfront
Adobe Workfront has been a great alternative to those other tools because it allows us to do everything the other tools can do, plus so much more.
Chose Adobe Workfront
Proofing was night and day. Automation doesn't compare.
Chose Adobe Workfront
AEM is a little bit easier to use. We selected Workfront as we already have a contract and relationship with Adobe through AEM services, and for integration purposes.
Chose Adobe Workfront
JIRA is better for the day to day type work that is done by individuals or teams, Adobe Workfront excels at the high level day to day work that is done by an entire organization.
Chose Adobe Workfront
Adobe Workfront reminds me of Filemaker Pro. Especially in the way you can customize it (and the way you have to build it - it's not an out of the box solution at all).
Chose Adobe Workfront
I like the look and feel for Adobe Workfront better. It's cleaner and easier to read my work order. Asana looks a bit TOO complicated to navigate and often time it's harder to find things.

But I do like Asana's tabs better than Adobe Workfront. I like Adobe Workfront's pin …
Chose Adobe Workfront
Adobe Workfront has far better reporting capabilities and communication options. It also has better and more in depth metaproperty options
Features
Adobe Workfront
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
7.3
418 Ratings
6% below category average
Task Management8.6417 Ratings
Resource Management7.4375 Ratings
Gantt Charts6.5330 Ratings
Scheduling8.0369 Ratings
Workflow Automation7.5376 Ratings
Team Collaboration8.1399 Ratings
Support for Agile Methodology6.8271 Ratings
Support for Waterfall Methodology7.2279 Ratings
Document Management7.3377 Ratings
Email integration7.3319 Ratings
Mobile Access5.7309 Ratings
Timesheet Tracking7.8295 Ratings
Change request and Case Management7.3297 Ratings
Budget and Expense Management7.1255 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
6.2
240 Ratings
22% below category average
Quotes/estimates6.5133 Ratings
Invoicing5.9115 Ratings
Project & financial reporting6.6230 Ratings
Integration with accounting software5.8103 Ratings
User Ratings
Adobe Workfront
Likelihood to Recommend
8.4
(470 ratings)
Likelihood to Renew
6.5
(63 ratings)
Usability
6.4
(19 ratings)
Availability
9.1
(10 ratings)
Performance
7.3
(5 ratings)
Support Rating
10.0
(12 ratings)
In-Person Training
5.0
(1 ratings)
Online Training
8.9
(4 ratings)
Implementation Rating
8.3
(10 ratings)
Configurability
5.0
(1 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
Ease of integration
1.0
(1 ratings)
Product Scalability
9.1
(4 ratings)
Vendor post-sale
1.0
(1 ratings)
Vendor pre-sale
1.0
(1 ratings)
User Testimonials
Adobe Workfront
Likelihood to Recommend
Adobe
Having requests for immediate work being routed directly to the team members who perform the function. Proofreading needs to happen fast and turnaround quickly while retaining visibility everywhere. Through reporting and statuses, we can show progress at every stage. A large campaign organization means multiple requests and documents going between departments. By using requests alongside related rejects, we have everything in one place.
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Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
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Cons
Adobe
  • The product itself is very complicated and difficult to be stood up
  • Sharing and proofing workflows require multiple steps and layers
  • It may just be my organization, but the build feels a bit clunky and difficult to navigate, which deters many teams from using the tool effectively
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Likelihood to Renew
Adobe
Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
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Usability
Adobe
Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
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Reliability and Availability
Adobe
I have found that Adobe Workfront is a reliable resource, because in the post 6 years of using it, rarely has it been unavailable to our team. I think I could count on one hand the number of times the site has been down over my time using it with my team.
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Performance
Adobe
I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
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Support Rating
Adobe
I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
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In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
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Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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Alternatives Considered
Adobe
Adobe Workfront blows the other systems out of the water. It just delivers more - out of the gate, and at every quarterly update. Innovation is top of mind, and meeting customers' needs is key. We have been extremely satisfied with Workfront and look forward to all the new features on the horizon, especially AI.
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Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
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Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
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Return on Investment
Adobe
  • Resource Management - Year over year, we were able to validate time and money saved by the implementation of Workfront by more than 2%, saving in non-working dollars and 9% savings in working media dollars.
  • Organization Restructuring and Automation- We also restructured our teams and implemented automation based on our analysis of how and what we spend our time on and the ROI for our respective business units.
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ScreenShots

Adobe Workfront Screenshots

Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning