What users are saying about
57 Ratings
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Score 6.7 out of 101
26 Ratings
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Score 6.6 out of 101

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Likelihood to Recommend

ADP Enterprise eTIME

I would recommend the software to a colleague because our organization finds the product useful and easy to use
Pamela Black profile photo

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

Pros

  • Simple to use.
  • Easy to train managers on how to approve time.
  • Allows managers easy access to approve timecards and PTO.
  • Allows easy reporting for management.
Pamela Black profile photo
  • The interface of ADP ezLaborManager is simple to use, training only takes a couple of minutes for employees and a couple more for managers.
  • Time off requests are simple to add to the system, review, and approve or deny. There is a space for comments so that managers and employees can communicate directly on the time off request.
  • The employee and supervisor approval process confirms that the employees and managers agree on hours work to satisfy in errors in time before processing payroll.
  • Importing ADP ezLaborManager to RUN Powered by ADP only takes a couple minutes allowing you to get started on processing your payroll in a fraction of the time compared to manual time cards.
No photo available

Cons

  • The system could be set up for easier transfer of hours and accruals into other ADP products.
Pamela Black profile photo
  • To cancel or delete a recurring schedule has too many steps for the managers to do so they ask me to do their updates for them.
  • Having several places to make updates is good but also can be bad. When you call ADP, everyone you talk with does things the way they were taught which in turns is you get a different answer. Then you have to remember, how did they do that again?
  • Sometimes less is more. If you update in one area, it does not cross over to another area that it may be tied to, then it's like you are doing double the work.
No photo available

Likelihood to Renew

ADP Enterprise eTIME10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo
ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo

Usability

ADP Enterprise eTIME5.0
Based on 1 answer
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
No photo available
ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo

Support

No score
No answers yet
No answers on this topic
ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo

Alternatives Considered

N/A I was not involved in this process
Pamela Black profile photo
Again, since we have not used anything in the past, I can not compare one product to the other.
No photo available

Return on Investment

  • We have been using for years and it has allowed us easy tracking of hours, overtime and paid time off.
Pamela Black profile photo
  • Positive: allows us to use one system of recording time card information versus manually submitting time card information. This helps captures turn labor cost while the manual way had too many room for errors.
  • Negative: if you forget to archive a termed employee, you will still be charged a fee.
  • Negative: when you terminate an employee, it does not automatically cancel out the recurring schedule, so you have to manually update this yourself. Soft cost that could be avoided.
No photo available

Pricing Details

ADP Enterprise eTIME

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details
ADP Enterprise eTIME Editions & Modules
ADP Enterprise eTIME
Edition
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
Additional Pricing Details
Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details