Enterprise eTIME, by ADP Reviews

90 Ratings
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Score 7.5 out of 100

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Reviews (1-14 of 14)

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February 29, 2020
Stephanie Rigsby | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
eTIME was being used across the entire organization to assist with about 1500 employees at the time. We also used the biometric scanners for punches which integrated with the ADP eTIME system. The system was also used to run employee attendance.
This system would verify employee clock in/out times as well as allowing employees to look at their time cards and verify their payroll hours
  • Easily accessible
  • User-friendly
  • Quickly loads
  • They could make processing attendance easier.
eTIME was useful to verify employee times, we never had issues with discrepancies in time which is a convenience.
The only time it was less appropriate was when we did have issues with the discrepancies between the biometric screenings processing thoroughly to eTIME.
Based on my usage of the program is why I rated it a 7. I used for verifying attendance and employee time cards for accuracy and/or discrepancies.
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February 18, 2020
Joshua Wilber | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used at our World Headquarters in Madison, Indiana. This system is used for employees clocking in and out, attendance tracking, and leave management.
  • Attendance tracking.
  • Leave management.
I think the product is very flexible across most any industry or business. It can be used as a standalone product or in conjunction with other software, especially payroll software. It does not have to necessarily be the ADP product line which is good for companies who work with other vendors.
The support has been good but I do not rate the highest when we have had to use the support several times to get issues resolved. ADP's overall support is always good.
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February 26, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using ADP Enterprise eTIME across the whole organization. Hourly employees' pay is calculated by their in/out punches. We record the weekly hours for salaried employees for OSHA reporting. We also have shift differentials to pay employees at different rates depending on what time they come in.
  • Lock a time sheet from being further edited.
  • You can see whom has audited a time sheet.
  • Easier synchronizing of data with Work Force Now.
  • Not being locked out so frequently.
It's good to create schedules so that employees cannot come in before their scheduled shifts.
Overall the support is good and quick but sometimes it's easier to have a dedicated rep.
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August 07, 2019
Brandon Macapelit, CISA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use eTime as a way of recording/logging our hours worked which is billable to a specific project/client. Since we are an offshoring company, we consider our onshore counterparts as clients and most of the time we serve different projects from different onshore departments hence the need to track our hours to fairly and accurately charge our clients onshore.
  • It can be integrated to an ERP system
  • Support is great
  • Easy to learn time management solution
  • Monthly view could be a great addition
It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
Support is quick and helpful
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August 13, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
ADP Enterprise eTIME is used globally for our company's timekeeping needs. It allows for global access to employee timecards, including signing off for payroll purposes, housing/editing employee schedules, holding employee payroll data, and allows for employees to see their own schedule. It houses an area for customizable security groups for different managers and administrators.
  • Scheduling
  • Easy view of employee timecards
  • Timecard reconciliation
  • A simpler method to download punches.
  • Historical edits do not work well for our company.
  • Allowing to see time off requests further out in the year without looking in a different place.
ADP Enterprise eTIME customer service is excellent, much better than other ADP products that we use. We can usually get a hold of a knowledgeable representative who can help u with any issues. The program is very helpful to house employee timecards and allows for easy reconciliation. The program is well suited for companies with multiple departments and job descriptions.
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January 29, 2019
Kelly White | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
ADP Enterprise eTime was supposed to be a robust system that helped deal with our complex work environment. At the time, we had a mix of hospitality, property management, and corporate staff. The hospital staff, with NYS spread of hours, required us to utilize the enhanced eTime feature. It is essentially a Krono's body with an ADP shell. It allowed us multiple pay code options.
  • It has multiple options for enhanced eTime for multi-industry employers.
  • ADP Workforce Now and enhanced eTime do not work well together. Constant data flow issues between each system.
  • Chronic downtime.
  • Reports not matching between two different employees running it at the same time.
  • Tickets remain open for months at a time. When they identify the problem, they say it could be two-six months for a roll out patch.
  • You can no longer get a dedicated rep. When you have an issue you have to explain it over and over again.
Businesses that don't require a lot of editing of time cards or pay codes would benefit the most. Although it is robust, it seems to loose translation with the more Time Position Information that is added.
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August 01, 2017
Pamela Black | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use ADP Enterprise ETime throughout our organization to track time for salaried and hourly employees. It helps track overtime as well as PTO time. We also use the system for our service organization to track the type of work being performed ie, travel, labor, training etc.
  • Simple to use.
  • Easy to train managers on how to approve time.
  • Allows managers easy access to approve timecards and PTO.
  • Allows easy reporting for management.
  • The system could be set up for easier transfer of hours and accruals into other ADP products.
I would recommend the software to a colleague because our organization finds the product useful and easy to use.
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February 24, 2017
Lisa Steinbach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our hourly staff and student workers use eTIME for time entry only. Some enter hours worked from the computer on their desktop and others use one of the eight time clocks we have on campus. We are very satisfied with eTIME and it integrates well with our payroll software.
  • Allows varied types of time.
  • The system handles very well the varied over time, pay and holiday rules we have in place.
  • Easy to use by both employees/students and their supervisors.
  • Java has been a problem for us. We recently converted to the 'Java free' version and although it works well, I do miss a few of the aspects of the 'Java' version we had previously.
If I ever have an issue, the support center has always been able to assist promptly. The few times we have upgraded to a newer version of the product the support we received during those times was also very helpful and made the process easier and less stressful to deal with.
Read Lisa Steinbach's full review
March 22, 2019
Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
ADP eTime was used to manage all of Grinnell College's student payrolls. I used ADP eTime in multiple departments across the whole organization, including as a Burling Library employee, as a research assistant to a Linguistics professor in the Anthropology Department, and as a security officer for ACE Security. It provides one portal to manage student timecards. This is convenient because many students (myself included) work multiple positions in different departments across the organization, which may or may not have time clocks to be manually punched, and which often have different pay rates. It also creates problems, though, because juggling the different pay codes is confusing, and my direct supervisors could not help with adjusting pay rates or notifying me of these codes, as they did not have access to managing the eTime portal (lots of bureaucracy involved). The interface was also troublesome, and did not work on most browsers.
  • Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
  • Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
  • Browser compatibility - would be much more convenient if I could use eTime on the browser of my choice, rather than having to download a compatible browser that I won't use for anything else
  • User interface - Not very visually pleasing, hard to navigate, not intuitive.
  • Complicated/Lots of bureaucracy - difficult to address problems (with historical hours or incorrect pay rates) because the software was too complicated and inconvenient for my immediate supervisors to learn, so all issues for the entire college had to be directed through one individual in the administration. Also, while the ability to log hours for multiple positions on one timecard is convenient in some ways, it also makes these problems more difficult to sort out because it is difficult to retroactively identify which hours were logged for which positions (from a paper ADP pay stub, for example)
Well suited for situations in which individuals may be largely self-monitored and need to log irregular hours for company records. Also well suited for situations in which individuals may hold multiple positions within an organization.
  • Online training
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February 01, 2019
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
eTIME is a very effective tool for managing time and attendance. I've implemented this system as an HR professional and as an HRIS consultant. As an HR professional, I appreciated being able to custom tailor different shifts for different types of employees. As an HRIS consultant, I've implemented this system to be used with both hourly and salary (non-exempt and exempt) employees and my clients have gone on to have great success with eTIME. This system tracks real hours worked for both hourly and salary staff to see where divisions of labor might not be split equally and helps track overtime with early and late punches. In all of my experience, ADP eTIME was used for the entire organization and helped identify overtime inflation so it could be addressed in real-time.
  • Monitors people who repeatedly punch in and out just before or after cutoff times.
  • Great for setting up ongoing schedules.
  • Easy to understand the system.
  • Could offer better training to the HR/Payroll Admins.
I would choose ADP eTIME anywhere outside of manufacturing and hospital settings. It is very flexible, but would not be my first choice for those settings. 24 hour per day timekeeping and scheduling are handled well in this system.
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July 20, 2018
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We utilize ADP Enterprise eTime as our time & attendance system across the organization for our non-exempt population.
  • Once the pay rules, access, time entry method, etc. is set-up correctly, the system accurately calculates time, PTO, OT, shift differentials, etc.
  • Entering punches, pay codes is easy for employees to use.
  • Approving time cards for managers is easy.
  • The setup is difficult for administers.
  • Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
  • The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.
ADP Enterprise eTime is good for smaller employers with very few variances in policies, PTO/sick accruals, etc.
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December 16, 2014
Christina O'Steen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The ADP e Time software is used as an online time sheet. We have access to our time, benefit and vacation information from any computer. This is very convenient because you can request time off or vacation time from home. ADP also allows you to get electronic copies of your W2 tax forms so you don't have to wait for them to be delivered by mail. From this portal you can get copies of your pay stub, manage your direct deposit and tax withholdings. This system is also set up to help managers manage employees. They can approve time worked and vacation time.

This system is also set up so that HR can post information and alerts. I find ADP very helpful.
  • Easy to use
  • Online access
  • Secure
  • Nothing that I can think of.
I have found that ADP is user friendly and the support is always helpful.
Read Christina O'Steen's full review
November 17, 2017
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
ADP is used for our organization to do payroll. It is maintained in the finance department but helps with all members. It is organized and easy to use.
  • User friendly
  • Reliable
  • Accurate
  • A better way to communicate with staff of their timesheets
It is good to use when dealing with employee records.
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September 23, 2016
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We use enterprise eTime with our timeclocks at our sites. Hourly employees clock in at timeclocks and the data is sent right to their digital timecards for supervisor review. We house our exempt workforce in there as well, but just to track allowance hours.
  • Allowance hours tracking
  • Time tracking
  • FMLA tracking
  • Reports and client ability to modify
  • Client services - should have a dedicated group to call...
As long as you have someone on the eTime side that knows what they are doing to go to when you have issues, you are good to go. If you have anything too complex and you don't have a rep that knows your system, good luck.
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What is Enterprise eTIME, by ADP?

Enterprise eTIME ® is a suite of applications designed to help users manage their workforce, control labor costs, simplify compliance and boost productivity. The goal of eTIME is to automate time and labor management, and provide employees and managers with tools to optimize schedules, track time and activities, and manage accruals, time off, attendance and leave.

Enterprise eTIME from ADP® is also available as part of ADP's Human Capital Management (HCM) suites - ADP Workforce Now® and ADP Vantage HCM®. According to the vendor, this allows users to have a unified HCM experience, with one login, one home page, comprehensive analytics dashboards and a single mobile app for all HCM needs. The vendor also says this gives administrators the convenience and accuracy that comes from having time and attendance fully integrated with their payroll and HR system, and from partnering with one vendor for all HCM needs.

ADP takes care of hosting in its industry-leading data centers, and handles the backups, software updates, system security, and integration with payroll – so there is no need for users to install or maintain any software.

ADP's lifetime service model includes implementation and support services for the Enterprise eTIME solution, and offers highly skilled and tenured staff in centers of excellence around the globe.

Enterprise eTIME, by ADP Features

Has featureTime, attendance, accruals and leave tracking
Has featureBasic and advanced employee scheduling
Has featureReporting and analytics with benchmarking
Has featureIntegration with ADP payroll and HCM suites
Has featureActivity, project and grant management
Has featureMobile time and scheduling
Has featureRetail labor budgeting, forecasting and task management

Enterprise eTIME, by ADP Screenshots

Enterprise eTIME, by ADP Competitors

Enterprise eTIME, by ADP Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
ADP Vantage HCM TimeCall for details
ADP Global Time and Labor ManagementCall for details
ADP Workforce Now Enhanced TimeCall for details
ADP Vantage HCM TimeCall for details

Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

Enterprise eTIME, by ADP Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Enterprise eTIME, by ADP Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar

Enterprise eTIME, by ADP Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:80+ countries worldwide
Supported Languages: 16 languages

Frequently Asked Questions

What is Enterprise eTIME, by ADP's best feature?

Reviewers rate Support Rating highest, with a score of 7.9.

Who uses Enterprise eTIME, by ADP?

The most common users of Enterprise eTIME, by ADP are Enterprises from the Hospital & Health Care industry.