55 Reviews and Ratings
52 Reviews and Ratings
[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports Incentivized
TimeCamp is comparable to all other time tracking apps. It predominantly depends on your specific use case and if the UX works for you if TimeCamp will be a good fit. Personally, I found the software not super intuitive and I think that was a big turn off.Incentivized
Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.Incentivized
TimeCamp does what it is made to do and it does it very well. It allows multiple levels of billing rates and does a great job tracking.TImeCamp does take a little bit of time to set up, but that is no different than any other tool. The interface is easily understandable so the configuration goes pretty quickly.Incentivized
Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.Incentivized
TimeCamp is a little bit expensive. It needs overall improvement in all tools. Moreover, the mobile version is not as useful as the web version of TimeCamp.Other than that, customer service needs more attention and requires more improvement.Also, I feel like that if there are more features of TimeCamp then it would be better.Incentivized
Still have some issues with it but usage seems to improve Incentivized
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.Incentivized
The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
I am giving support a rating of 8 but that is quite arbitrary. Honestly, we have never had the need to contact support for any reason. There has not been a situation where we became stuck and could not figure out how to work through it. Sign up was easy and billing is like clockwork so there has been no need to contact billing support. I think this is a testament to the ease of use of TimeCamp.Incentivized
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.Incentivized
Should have had a project manager from ADP to assist.Incentivized
ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.Incentivized
TimeCampis distinctive and virtuous because it provides a flexible payment system witha free plan to make it even more attractive, it simply provides the essentialalternatives in our work processes, and the customer service team executes itswork very effectively and with a positive attitude positive.Incentivized
ADP ezLaborManager saves time, as time sheets are all in the system and can be processed easily with payroll.Reporting makes it easy to look into any discrepancies related to time cards.The process of reconciliation of subcontractors' billing is easier.Incentivized
TimeCamp sheets help teams be agile and efficient by avoiding administrative overhead.TimeCamp makes it easy to forecast project budgets and track how much time is spent on various activities.TimeCamp improves overall productivity by allocating resources to relevant activities.We use TimeCamp to work more efficiently on all elements of a project.TimeCamp can be used to track staff attendance and manage absences.TimeCamp's billing approach is simple and comprehensive for our clients.Incentivized