TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Mobile Solutions

    Score8.5 out of 10
    N/AADP Mobile Solutions is a benefits administration tool for remote, tablet / mobile platform access to benefits, timesheets, and pay statements.N/A
    Pricing
    ADP Mobile Solutions
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Mobile Solutions
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    ADP Mobile Solutions
    Considered Both Products
    ADP
    Chose ADP Mobile Solutions
    They both have their advantages and disadvantages. PayCore is a better application to track the PTO time of employees however ADP is a better application to track paystubs and is a better application to use as a general employee hub. Overall, both applications have their …
    Incentivized
    Chose ADP Mobile Solutions
    While I was not responsible for the platform selection, ADP has a much better interface. The tools available help in accessing payroll data for several pay periods easily. The data is easy to interpret and consume without the need to open every pay slip. Also the data is …
    Incentivized
    Chose ADP Mobile Solutions
    We use ADP Mobile Solutions in conjunction with ADP Workforce Now. The mobile convenience for timekeeping is the primary reason we went with ADP Mobile Solutions instead of other products.
    Incentivized
    Chose ADP Mobile Solutions
    We were having a lot of issues with Paycor reps editing things without our permission messing up the payroll for the bookkeepers.
    Incentivized
    Chose ADP Mobile Solutions
    Our company was acquired and we went with the parent company's vendor. I am glad we did because I honestly stopped going in the Insperity app. I would wake up and see that I was paid in an email but when I tried to log in to the app it was just too annoying. Once I was in I had …
    Incentivized
    Chose ADP Mobile Solutions
    ADP definitely stacks up to all its other products. It looks 10x fresher than the ADP Vantage (Classic) platform. I wish Vantage could have a better UI like the ADP Mobile Solutions.
    Incentivized
    Chose ADP Mobile Solutions
    I evaluated several other payroll services for small business, like Paychex and QuickBooks. I found that ADP provides so much value in the accuracy, ease of use and support provided, that any small monetary savings a cheaper services provides is outweighed by the savings in …
    Incentivized
    Chose ADP Mobile Solutions
    ADP mobile is an extremely straightforward application in my opinion. Other apps are very similar though, offering an array of the same options. I wouldn't say the mobile application was the primary reason why we choose one service over another, but it is absolutely a …
    Incentivized
    Chose ADP Mobile Solutions
    The ADP Enterprise eTIME customer service team is excellent. I hope that ADP gears up their support for the ADP Mobile Solutions app and models it after ADP Enterprise eTIME. They are very professional and knowledgeable whenever my payroll needs to call them for a solution. …
    Incentivized
    Chose ADP Mobile Solutions
    Both software do the same types of things. I think either is a good choice, I would just recommend you consolidate all your processes onto one software. Having multiple software can be tedious and confusing for employees.
    Incentivized
    Chose ADP Mobile Solutions
    I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.
    Incentivized
    Chose ADP Mobile Solutions
    Have you used no other - normally there is a payroll/benefits department.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    ADP Mobile Solutions
    Small Businesses
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    ADP Mobile Solutions
    Likelihood to Recommend
    8.0
    (19 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    Support Rating
    8.9
    (4 ratings)
    User Testimonials
    ADP Mobile Solutions
    Likelihood to Recommend
    ADP
    [ADP Mobile Solutions is] appropriate for when your at home and you need to request time off. It's also nice to see your benefits that you elected and be able to do open enrollment for benefits via the app. They can see their paystubs and their W2's and your able to print or email those documents to yourself.
    Incentivized
    Read full review
    Pros
    ADP
    • I love the basic login functionality. Other apps make you type in your username, password and then some additional information like what is your first pets name. For this - once I pull up the App my username is already there and I just need to add in my password. It only saves a few minutes but sometimes that is the difference between signing in and doing it on a desktop later.
    • I also love the basic text. For other mobile apps the verbiage they use was their own. I'm not sure if they were trying to be fancy but ADP uses basic terms for the information it shows. To me it made my first few uses of it super simple.
    • Reporting is really good. It shows graphs for how I was paid and if I click on a graph it gives more detail. Just really smooth. It makes you feel like they really paid attention to the user experience and didn't over complicate things.
    Incentivized
    Read full review
    Cons
    ADP
    • ADP's HR products could be more affordable for small businesses. The quality of the products is good. With enough employees the value they provide makes sense, but with fewer employees, it's more than you need and the price isn't justified.
    • ADP Time and Attendance was not able to be customized to the operations of my company. With retail locations organized under separate legal entities, but sharing employees across locations, the product was not setup to accommodate this to accurately track employees hours without double-paying or causing confusion.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    It's just not user-friendly
    Incentivized
    Read full review
    Usability
    ADP
    The usability seems very intuitive, as we turn more features on we are continually impressed. As we roll out features to our employees, it is very user-friendly, and most users have little to complain about. I would recommend a training module when someone first downloads the app, to have a few training screens before logging in to help those less familiar with application technology. Other than that recommendation, the app has been great.
    Incentivized
    Read full review
    Support Rating
    ADP
    I've never really had to use the support for ADP mobile, so I would say that it is a great reason to give a good score. I believe the support that is put into keeping the application up to date and keeping the functionality of the application must be a focus of ADP, which is nice to see.
    Incentivized
    Read full review
    Alternatives Considered
    ADP
    While I was not responsible for the platform selection, ADP has a much better interface. The tools available help in accessing payroll data for several pay periods easily. The data is easy to interpret and consume without the need to open every pay slip. Also the data is available almost instantaneously.
    Incentivized
    Read full review
    Return on Investment
    ADP
    • We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
    • I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.
    Incentivized
    Read full review
    ScreenShots