Item: ADP Mobile Solutions
Rating: 9
Author: Yvette Calhoun

Overall Satisfaction with ADP Mobile Solutions

Use Cases and Deployment Scope

Right now some people are allowed to use ADP mobile solutions to clock in and out. All employees have access to ADP mobile solutions to view and print their pay statements, W2's, 1095's. They may also request time off and view their benefits.

Pros and Cons

Pros

I am impressed with the layout of mobile solutions. It is very simple to read and use.
I am looking forward to giving our techs access to clock in and out as they complete jobs on their routes to give a more accurate view of time spent driving and time spent at a customer's location.
Giving employees mobile access to their own pay statements, W2's allows them to deal directly with loan-mortgage companies when applying for a loan or doing their taxes.

Cons

Since our company would like to use this tool for their techs, it would be nice if there was bar code reader (or something similar) so they tie their time card with our serv suite pest management technology.
I would like for the mobile app to give the individual the ability to send in address / phone number changes.

Return on Investment

We have not had real test of the impact yet since we have not been able to roll out to our pest management techs.
I believe that if we keep trying to educate our employees on how to access and use the mobile solutions app we will see more positive feedback because of the ease of access to their information.

Alternatives Considered

I have not used another mobile solution...But I am impressed with this one. At age 52 if I find it easy to use then it must be very intuitive.

Other Software Used

ADP Workforce Now

Likelihood to Recommend

I think it is well suited as long as the locations where an employee is allowed to clock in and out are tightly monitored by job title to prevent persons from clocking in/out while on their commute or when they are absent.

Using ADP Mobile Solutions

Usability

Because at 52 years old I use this app easily and often.

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Easy Tasks

Clocking In and Out are easy.
Looking at and/or printing a pay statement is super simple.
W2 access to print/view when you need it is also super simple.

Comments

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Mobile Solutions...An employee's one touch access to their pay data!!!