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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP SmartCompliance

    Score8.3 out of 10
    N/AADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A

    Intuit Lacerte

    Score9.4 out of 10
    N/AIntuit Lacerte is an Income Tax Compliance system, providing forms, tax planning support, as well as document management and document storage.

    $400

    Pricing
    ADP SmartComplianceIntuit Lacerte
    Editions & Modules
    No answers on this topic
    Lacerte REP (Fast Path Only)
    $400
    Lacerte 200 - Federal 1040
    Contact for pricing
    Lacerte Unlimited Modules
    Contact for pricing
    Offerings
    Pricing Offerings
    ADP SmartComplianceIntuit Lacerte
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPricing varies based upon modules deployed and features enabled.—
    More Pricing Information
    Community Pulse
    ADP SmartComplianceIntuit Lacerte
    Considered Both Products
    ADP
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    118 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    98 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    122 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    48 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    61 Answers
    No answers on this topic
    Features
    ADP SmartComplianceIntuit Lacerte
    Type of tax
    Comparison of Type of tax features of ADP SmartCompliance and Intuit Lacerte
    Feature
    ADP SmartCompliance
    7.4
    29 Ratings
    3% below category average
    Intuit Lacerte
    8.5
    2 Ratings
    11% above category average
    Sales and Use Taxes7.219 Ratings8.01 Ratings
    Cross-border Taxes7.521 Ratings8.01 Ratings
    VAT / GST Taxes7.74 Ratings8.01 Ratings
    Energy and Fuel Taxes7.34 Ratings10.02 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of ADP SmartCompliance and Intuit Lacerte
    Feature
    ADP SmartCompliance
    7.9
    95 Ratings
    1% above category average
    Intuit Lacerte
    10.0
    4 Ratings
    25% above category average
    Geolocation for Tax Assessment8.234 Ratings9.92 Ratings
    3rd-Party Software Integrations7.458 Ratings10.04 Ratings
    Tax Data Reporting8.192 Ratings10.04 Ratings
    Compliance Administration Management8.383 Ratings10.03 Ratings
    Tax Exemption Processing8.640 Ratings10.04 Ratings
    Tax Document Management7.882 Ratings10.02 Ratings
    Complex Tax Scenario Management7.362 Ratings10.03 Ratings
    Best Alternatives
    ADP SmartComplianceIntuit Lacerte
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    Intuit Lacerte
    Score9.4 out of 10
    TaxJar
    Score8 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    Lappa
    Score8.8 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    Vertex
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP SmartComplianceIntuit Lacerte
    Likelihood to Recommend
    8.5
    (197 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    7.8
    (40 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (47 ratings)
    10.0
    (1 ratings)
    Availability
    8.0
    (17 ratings)
    -
    (0 ratings)
    Performance
    7.1
    (16 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (45 ratings)
    9.0
    (1 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.6
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.8
    (32 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (15 ratings)
    -
    (0 ratings)
    Ease of integration
    6.6
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    4.2
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.8
    (13 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP SmartComplianceIntuit Lacerte
    Likelihood to Recommend
    ADP
    If you fit "inside the box" of most standard companies with few special circumstances, Employment Tax might be for you. I am under the impression that most companies trust ADP and do not validate to the extent we have, so there might be a fit for companies with large numbers of jurisdictions and FEINs who can write off problems or discrepancies that can't be easily found. They can handle well IRS forms 941, 943, 945, 1099-R, 1099-NEC, and I believe 1099-MISC, but the output is only as good as what you send them, because once it is sent, you can't change it except through an amendment, which won't happen for a few weeks after the original is sent. They handle W-2's and W-2c's quite well and we really like their W-2c Manager portal. W-2s are uploaded to ADP SmartCompliance's portal for employees to download and employees can usually connect their tax preparation software to ADP SmartCompliance directly and simply. Employment Verification likely can assist most companies and their situations. On the other hand, if you have special circumstances with your organization that are outside the box or are treated unusually for tax purposes that require manual review before sending, it may not fit your needs.
    Incentivized
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    Intuit
    This software is great for a tax preparer that wants the whole package from organizers to customer returns with letters and invoices. This is the best software with everything combined together. For new tax preparers looking for expensive software and are willing to some items (invoices) organizers, scheduling) through other means, Intuit Lacerte might be too expensive. But once the practice grows the time saved having all the “bells and whistles “ is worth every penny!
    Incentivized
    Read full review
    Pros
    ADP
    • Wisely pay card management - it's so easy to view status by employee and keep track of funding.
    • Wage garnishments - easy to see all in one place and ADP pretty much handles all the rest!
    • Taxes - very easy to upload agency notices, setup new jurisdictions, and download the actual filings.
    Incentivized
    Read full review
    Intuit
    • K-1 transfer capability
    • Supports more than 5,700 tax forms - federal and all state forms
    • Year-round e-filing
    Incentivized
    Read full review
    Cons
    ADP
    • Sometimes I believe using AI to separate garnishments can cause errors because we have had more than one employee who has had the same child support order set up twice, because AI didn't catch it was the same order number. Human involvement here might be needed.
    • I wish ADP SmartCompliance had an "urgent" case option so we could open that kind of case when calling isn't optimal. Sometimes a case is urgent, but a call isn't necessarily needed.
    Incentivized
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    Intuit
    • Although Intuit Lacerte offers the option for clients to by by refund, it is limited to 2 banks which means we could have to change banks to offer this service, broadening the banks relationship would assist us greatly.
    • Although Intuit Lacerte is set up for running reports, they are not as dynamic as they could be, for example, running a report for all clients working for a specific employer, or occupation if we were targeting an audience.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    ADP displays value continuously by automating compliance processes, reducing risk, and saving time. It ensures that tax filings are accurate, efficient notice management, and seamless integration with payroll systems, which minimizes penalties and manual work. The platforms reliability and strong support make it essential for maintaining compliance within our company and department
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Usability
    ADP
    For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
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    Intuit
    Intuit Lacerte is not only easy for those veteran users such as myself, but is it also easy to teach to the new users, which makes it a good fit for a firm such as ours that has a high volume of interns and trainees in the industry. Many of which can then take that experience with them to the next firm they move on to, which exhibits as perpetual value.
    Incentivized
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    Reliability and Availability
    ADP
    Availability is good, with only one or two instances of not being able to access the system at all which were quickly fixed. Some features do not work correctly from time to time, such as the "Help" function or the "Sync" function.
    Incentivized
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    Intuit
    No answers on this topic
    Performance
    ADP
    If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
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    Intuit
    No answers on this topic
    Support Rating
    ADP
    As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
    Incentivized
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    Intuit
    Lacerte customer service has been great. They are very knowledgeable about the product and can help resolve problems quickly.
    Incentivized
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    In-Person Training
    ADP
    Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Online Training
    ADP
    Online training give us more flexible on timing. We always have a pack schedule and not able to attend training in person. Online training with recording is a good source for us especially we can review it again and again. The down side is we are unable ask question in person
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    ADP
    I wasn't too hands on with integration portion of this product so I can't completely give an honest answer to that. I have been told that the training improves alot for each individual as they go through the process and it improves success. These individuals are able to do alot more than me in regards to implementation.
    Incentivized
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    Intuit
    No answers on this topic
    Alternatives Considered
    ADP
    ADP SmartCompliance is the most complete automated solution for compliance, bar none. I have used many compliance software suites, and they fall short in different areas that ADP has honed in on and made their strength. Regulatory nightmares are a lot to untangle, but the efficacy of having so many documents within a few keystrokes makes all of the difference.
    Incentivized
    Read full review
    Intuit
    I’ve heard other tax preparers talk about their software and their likes and dislikes. When I offer to show them Intuit Lacerte most are blown away by what it does. One preparer used ProConnrct online tax (also by Intuit), and she loves how easy Intuit Lacerteis to use. She said having live support (not chat) to actually be able to show issues and work through them was great. Both programs use the same calculations, but the extras (trial balance, organizers with prior year data, invoicing, scheduling, filters, etc) are what makes Intuit Lacerte the best!
    Incentivized
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    Scalability
    ADP
    ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
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    Intuit
    No answers on this topic
    Return on Investment
    ADP
    • ADP SmartCompliance has drastically improved the time it takes to setup new jurisdictions
    • ADP SmartCompliance has reduced the amount of time I need to spend tracking down documentation for our tax filings
    • I know that when I have a tax issue, I can send to ADP SmartCompliance and have a representative reach out saving me time
    Incentivized
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    Intuit
    • Able to process client requirements faster
    • Docusign feature a big plus
    • Lacerte Diamond Passport fees is highly priced at 17.5K USD + fastpath additional per user. They could consider to bring down the cost so that it works out lucratively.
    Incentivized
    Read full review
    ScreenShots

    ADP SmartCompliance Screenshots

    Product screenshot