Adversus vs. MiVoice 250 / Office Application Suite (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adversus
Score 0.0 out of 10
N/A
Adversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses that basically helps businesses boost KPIs, make better decisions based on insights and manage contacts more wisely. Adversus has set a mission to be a frontier and disrupt the outbound call center software market by making it easier to get in touch with the right people at the right time in an efficient and financially feasible…N/A
MiVoice 250 / Office Application Suite (discontinued)
Score 6.7 out of 10
N/A
Mitel's MiVoice Applications Suite and Office 250 was a unified business communications platform consisting of several different communication applications for enterprises, and on-premise PBX. The product suite was discontinued in 2024, and is no longer available for sale.N/A
Pricing
AdversusMiVoice 250 / Office Application Suite (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdversusMiVoice 250 / Office Application Suite (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
AdversusMiVoice 250 / Office Application Suite (discontinued)
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User Ratings
AdversusMiVoice 250 / Office Application Suite (discontinued)
Likelihood to Recommend
-
(0 ratings)
9.0
(8 ratings)
Support Rating
-
(0 ratings)
8.8
(4 ratings)
User Testimonials
AdversusMiVoice 250 / Office Application Suite (discontinued)
Likelihood to Recommend
Adversus
No answers on this topic
Discontinued Products
Mitel is useful for larger organizations where instant messaging can be used throughout departments and in-house phones need to be set to cell phones. I wouldn't say that it's not appropriate for smaller organizations, but they might not need all of the robust features that Mitel offers. The user experience is extremely intuitive and organizations of any scale will be able to easily navigate it.
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Pros
Adversus
No answers on this topic
Discontinued Products
  • Call reporting
  • Voicemail system and transfers: This is one of my favorite features! I am able to transfer voicemails and leave notes for my team. It also comes in an email notification.
  • Integrated with our email system.
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Cons
Adversus
No answers on this topic
Discontinued Products
  • It would be nice if they had more documentation on how to do things within the system that was easier to find.
  • The software has so many features that it can be overwhelming.
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Support Rating
Adversus
No answers on this topic
Discontinued Products
Great technical support. My only recommendation would be to have staffed support after hours. They have an after hours answering service and while the technicians always called back it would be good to reach support immediately 24/7. Technicians are very knowledgeable and helpful as is their sales staff. They also have great training to take.
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Alternatives Considered
Adversus
No answers on this topic
Discontinued Products
In retrospect, Mitel was not the right solution for us but it has sufficed while we look for a replacement that integrates with our CRM. Skype for Business was being phased out, we were currently using RingCentral, and we anticipated the conversion back to ShoreTel (we had a hosted environment in the past) would be similar to our previous experience with the system. The Cloud-based software and technology, however, did not meet up to the hosted environments capabilities, at least when it came to call-management
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Return on Investment
Adversus
No answers on this topic
Discontinued Products
  • Efficient, easy to use conference system for better communication
  • Useful mobile app to allow employee presence while out of office.
  • Global directory removed the need for employees to maintain one.
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ScreenShots

Adversus Screenshots

Screenshot of Call more efficiently with the autodialer. An automatic dialer is an electronic system or program that dials phone numbers automatically. If the call is replied, the auto-dialer connects it to a live human.Screenshot of Focus on valuable activities. Intelligent campaigns deliver efficiency and optimize your call center by automating contact- and call flows.