Adyen vs. Blend

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adyen
Score 8.7 out of 10
N/A
Adyen is a payment gateway software solution offered by Adyen.N/A
Blend
Score 4.0 out of 10
N/A
Blend is a digital lending platform that simplifies applications for mortgages, consumer loans, and deposit accounts. The company enables customers to process more than $4 billion in mortgages and consumer loans per day. Erin Collard, Eugene Marinelli, Nima Ghamsari, and Rosco Hill headquartered the company in San Francisco, California in 2012.N/A
Pricing
AdyenBlend
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdyenBlend
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AdyenBlend
Features
AdyenBlend
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Adyen
9.6
9 Ratings
29% above category average
Blend
-
Ratings
Fraud Detection9.69 Ratings00 Ratings
API or SDK9.79 Ratings00 Ratings
Recurring Payment Support9.49 Ratings00 Ratings
Billing and Invoicing Support9.59 Ratings00 Ratings
Global Support9.69 Ratings00 Ratings
Payment Form Acceptance9.89 Ratings00 Ratings
Best Alternatives
AdyenBlend
Small Businesses
Apple Pay
Apple Pay
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Apple Pay
Apple Pay
Score 8.9 out of 10

No answers on this topic

Enterprises
Checkout.com
Checkout.com
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
AdyenBlend
Likelihood to Recommend
9.0
(16 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.0
(3 ratings)
-
(0 ratings)
Availability
9.0
(7 ratings)
-
(0 ratings)
User Testimonials
AdyenBlend
Likelihood to Recommend
Adyen
Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
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Blend Labs Inc.
I have not experienced any other system that can do what Blend does as easily as Blend. It's very well suited for the mortgage industry and its ability to communicate with Encompass. I don't think it would be a great CRM tool for a company that doesn't need multiple touch points to a client, for instance, if you simply need a name, phone number, and email address Blend would be overkill. Blend is designed specifically to capture a lot of specific details about a client's financial position.
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Pros
Adyen
  • PCI DSS Compliant Solution
  • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
  • Good support and quick solution for the technical help
  • Well described documentation on technical integrations
  • Drop in framework to display the payment options
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Blend Labs Inc.
  • Easy to use
  • Transfers between Blend to Encompass easily
  • Runs employment verification
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Cons
Adyen
  • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
  • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
  • Amex chargebacks could be integrated. We don't see them in Adyen at all.
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Blend Labs Inc.
  • Adding non occupant co-borrowers can be challenging
  • I wish we could mirror the client's screen in real-time so we can see where they are in the application
  • The user side can be a little challenging, some fields are required to be filled out even though they are not important to the application
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Likelihood to Renew
Adyen
Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
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Blend Labs Inc.
No answers on this topic
Reliability and Availability
Adyen
Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
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Blend Labs Inc.
No answers on this topic
Alternatives Considered
Adyen
Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
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Blend Labs Inc.
No answers on this topic
Return on Investment
Adyen
  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
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Blend Labs Inc.
  • Blend allows me to manage my pipeline easily without having to resort to Excel
  • Captures things like birthdays allowing me to have a reason to call clients
  • Clients love that it's a secure portal, no more replying to emails with sensitive documents
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