Adyen vs. Lumanu

Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.

Incentivized

It helps in
the search of our material on the web and social networks, as well as in the
addition of metadata, cleaning, and publication of content.



It allows us
to prepare attractive and professional invoices, it provides the receipt of payments
in n day.



Simplify the
process of targeting influential audiences, changing influencer copy, and
running A/B tests on alternate headlines.

Incentivized

• PCI DSS Compliant Solution
• Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
• Good support and quick solution for the technical help
• Well described documentation on technical integrations
• Drop in framework to display the payment options

• It works great with Bill.com, Facebook, and PayPal.
• Training is available in the form of live documentation and online.

Incentivized

• I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
• Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
• Amex chargebacks could be integrated. We don't see them in Adyen at all.

Incentivized

• Occasionally, social accounts are disconnected or the advertiser's authorization is revoked without notice.
• I wish Lumanu offered additional integrations, like those with TikTok and other sites.

Incentivized

Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.

Incentivized

Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.

Incentivized

Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.

Incentivized

Lumanu allows us
to send our custom invite URLs with lists of influencers directly into current
discussions, through a CRM, or through automated emails, and also allows us to
make content modifications such as merging and rearranging. When creating
advertising, we can use Instagram story frames as well as change the copy of
the post.

Incentivized

• I cannot see any negative impact.
• It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
• Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.

Incentivized

• Beneficial to enhance our content and identify influencers.
• From conception to completion, it simplifies the brand creator connection.
• To reach new audiences and improve revenue.
• To develop partnerships with content producers and help spread meaningful material.
• The solution's data-driven dashboard is updated in real-time and is useful for staying up-to-date on how our efforts are performing.
• Useful to optimize our general marketing strategies.

Incentivized