Agari Phishing Defense vs. OpenText Core Email Threat Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agari Phishing Defense
Score 7.5 out of 10
N/A
Agari Phishing Defense is an email security solution designed to eliminate 99.9% of all advanced email attacks that bypass existing defenses. Agari was acquired by HelpSystems in May 2021, and is now a HelpSystems brand.N/A
OpenText Core Email Threat Protection
Score 6.7 out of 10
N/A
OpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
Pricing
Agari Phishing DefenseOpenText Core Email Threat Protection
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agari Phishing DefenseOpenText Core Email Threat Protection
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Agari Phishing DefenseOpenText Core Email Threat Protection
Features
Agari Phishing DefenseOpenText Core Email Threat Protection
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Agari Phishing Defense
9.6
2 Ratings
13% above category average
OpenText Core Email Threat Protection
7.8
9 Ratings
7% below category average
Anti-malware10.02 Ratings10.07 Ratings
Customizability9.02 Ratings5.58 Ratings
Data Loss Protection9.02 Ratings9.05 Ratings
Threat Detection10.02 Ratings7.59 Ratings
Sandboxing10.02 Ratings7.06 Ratings
End-to-End Encryption9.02 Ratings10.09 Ratings
Management Tools10.02 Ratings5.89 Ratings
Best Alternatives
Agari Phishing DefenseOpenText Core Email Threat Protection
Small Businesses
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User Ratings
Agari Phishing DefenseOpenText Core Email Threat Protection
Likelihood to Recommend
9.0
(2 ratings)
6.7
(60 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(29 ratings)
Support Rating
-
(0 ratings)
8.3
(27 ratings)
User Testimonials
Agari Phishing DefenseOpenText Core Email Threat Protection
Likelihood to Recommend
Fortra
I've experienced clicking some of the phishing and spam emails, but Agari Phishing Defense identified those actions I've done and sent me the details of each and every part of the email where the attack is. Very often Agari Phishing Defense misses a few emails to report the malicious emails. But, it also has a solution to report the email and responds immediately with the answer.
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OpenText
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Pros
Fortra
  • It has the ability to separate the good emails from the bad, thanks to the fact that it is based on predictive AI.
  • It is capable of detecting the level of threat that comes from emails, which means it can stop it in the most appropriate way and thus suppress its spread.
  • It integrates easily with email applications.
  • An easy-to-use tool based on the cloud, which increases the ability to respond quickly to phishing attacks.
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OpenText
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Fortra
  • A vital business tool, but at a somewhat high cost for small businesses.
  • Some new functions are not quite responsive, so adding them after they have been completed would be ideal.
  • Simplifying your registration would be a great help in saving time.
  • Having adequate knowledge to handle the software makes it easier to use it and allows it to function properly.
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OpenText
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Likelihood to Renew
Fortra
No answers on this topic
OpenText
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Fortra
No answers on this topic
OpenText
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Fortra
No answers on this topic
OpenText
AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
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Alternatives Considered
Fortra
Trustifi-Email Security is an excellent solution to keep data, customers, and employees protected against email threats, in addition to having great ease of use and cost savings for being cloud-based. Comparatively, Agari Phishing Defense not only offers us cloud-based software with artificial intelligence but also helps us quickly stop any threat that could harm both our employees and our brand. It performs continuous inbox scans to find any abnormal behavior and thus prevent spread throughout the business environment. This is why we chose Agari Phishing Defense.
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OpenText
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Fortra
  • It is a tool that has been vital to our company since it does not allow threats to reach our email inbox, because it carries out a scan of each email.
  • Its integration with different email gateways allows us to keep our environments protected.
  • It enables us to keep our employees and our brand protected from phishing and BEC threats.
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OpenText
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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ScreenShots