OpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.
Manager of Information Security in Information Technology at Sheltering Arms Institute (Hospital & Health Care, 501-1000 employees)
Chose OpenText Core Email Threat Protection
Proofpoint is a major player in this space, and I believe their product is overall superior to Webroot Email Security. However, the price is much higher for products like Proofpoint, which has made it difficult to fit that into our budget. We really like using the outbound …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
At the time, Rackspace was too expensive, and Microsoft only sold to partners. AppRiver was reasonable and easy to work with. Now AppRiver from Zix, will only host our clients: They will not handle any support for our customers, as they use to.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
System Administrator in Information Technology at Infosys (Information Technology & Services, 10,001+ employees)
Chose OpenText Core Email Threat Protection
We used to be customers of Virtru, but we found that their feature set was neither nearly as comprehensive nor as user-friendly as Zix's. In addition, we acquired Cisco Ironport but struggled with getting it configured properly. The interface was outdated and difficult to use, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
System Administrator in Information Technology at Kyndryl (Information Technology & Services, 10,001+ employees)
Chose OpenText Core Email Threat Protection
Although the price is reasonable, my company found that adding Office licenses was a no-brainer. For less money, I was able to upgrade from a lower-tier product at a rival to Zix's premium package. Improved processes and workflows have resulted in a filter that is more precise …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
System Engineer in Information Technology at SAIC (Information Technology & Services, 10,001+ employees)
Chose OpenText Core Email Threat Protection
From AppRiver to Office 365, the support crew was exceptionally detailed and helpful. For new users, distribution groups, members on lists, and adding supplementary email addresses to current profiles for my teams, they led me through the process.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
We were formerly a Virtru customer, and the feature set was not as robust nor as user friendly as Zix. We also purchased Cisco Ironport and had trouble with configuration. Three phone calls with technicians to set up and the interface was old and antiquated. The Zix …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
I have never used another platform besides Zix, because when I was starting to look into it, I was asking other agencies that I saw their secure email with the Zix logo on the bottom, and they all highly recommended Zix, so I did not even need to look elsewhere.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Agency Owner in Corporate at Easy Benies LLC (Insurance, 1-10 employees)
Chose OpenText Core Email Threat Protection
They are a leader in my industry which was huge. I figured if all these Fortune 500 insurance companies use them then they must have something going on. After further review and diligence I see why. Great company and service and a reasonable cost.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT & Cyber Security Specialist in Information Technology at Chesterfield County (Government Administration, 201-500 employees)
Chose OpenText Core Email Threat Protection
The sales staff and online customer service prompts were what made us decide to look into Zix products. The ease of implementation into our configuration and then the ability to edit the lexicons completed the decision.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Coordinator in Information Technology at Ellis & Badenhausen Orthopaedics, psc. (Hospital & Health Care, 51-200 employees)
Chose OpenText Core Email Threat Protection
Our EHR system used to have an imbedded Secure Email feature that we used, but it was rather difficult, not user friendly, and even often times sent our emails to our recipients spam folders. Zix is a vast upgrade and improvement. Emails are delivered more efficiently and it's …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
Zix was able to bill us monthly versus paying for the entire platform once yearly. The cost was also a component.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
AppRiver wins for customer support, cost, efficiency, and speed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
AppRiver takes Microsoft 365 and simplifies the billing, provisioning, and support, to the point that we no longer have to deal with Microsoft directly, are able to simply focus on the product, rather than all the settings, setup, and all the other headaches typically …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose OpenText Core Email Threat Protection
AppRiver provides extra services that our previous email service provider did not. SharePoint had extra email security features - for the price.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I.T. Manager in Information Technology at BPI Packaging (Packaging & Containers, 51-200 employees)
Chose OpenText Core Email Threat Protection
We evaluated several other vendors that I won't mention by name but found their partner program to be less attractive. If you are already using Office 365, give AppRiver a try. I think you will be pleased.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
Pretty easy to use if you don't make many customizations to it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
