Agile CRM vs. BQE CORE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agile CRM
Score 7.7 out of 10
N/A
Agile CRM is a customer relationship management (CRM) software built to make the entire marketing and sales lifecycles more efficient, built around features like sales enablement, marketing automation, social suite, and web engagement.
$8.99
*per user per month
BQE CORE
Score 8.5 out of 10
Small Businesses (1-50 employees)
BQE CORE is a business management solution built specifically for professional service firms. BQE CORE is a combination of a billing assistant, project management, and accounting solution. CORE is designed to do the hard work of delivering actionable insights directly to the user's dashboards or inbox. BQE CORE replaces the products Engineeroffice, Archioffice, and BillQuick; the functionality of these applications is now found in BQE CORE.N/A
Pricing
Agile CRMBQE CORE
Editions & Modules
Starter
$8.99
*per user per month
Regular
$29.99
*per user per month
Enterprise
$47.99
*per user per month
Free
Free
for 10 users
No answers on this topic
Offerings
Pricing Offerings
Agile CRMBQE CORE
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*pricing for 2 year plan.
More Pricing Information
Features
Agile CRMBQE CORE
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agile CRM
3.2
19 Ratings
82% below category average
BQE CORE
-
Ratings
Customer data management / contact management3.619 Ratings00 Ratings
Workflow management5.516 Ratings00 Ratings
Territory management2.311 Ratings00 Ratings
Opportunity management3.416 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)1.118 Ratings00 Ratings
Contract management4.211 Ratings00 Ratings
Quote & order management3.612 Ratings00 Ratings
Interaction tracking3.718 Ratings00 Ratings
Channel / partner relationship management1.79 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agile CRM
1.8
16 Ratings
123% below category average
BQE CORE
-
Ratings
Case management1.814 Ratings00 Ratings
Call center management1.814 Ratings00 Ratings
Help desk management1.816 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agile CRM
3.3
19 Ratings
78% below category average
BQE CORE
-
Ratings
Lead management5.418 Ratings00 Ratings
Email marketing1.119 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agile CRM
3.6
17 Ratings
71% below category average
BQE CORE
-
Ratings
Task management4.915 Ratings00 Ratings
Billing and invoicing management1.410 Ratings00 Ratings
Reporting4.417 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agile CRM
1.5
18 Ratings
134% below category average
BQE CORE
-
Ratings
Forecasting1.314 Ratings00 Ratings
Pipeline visualization1.916 Ratings00 Ratings
Customizable reports1.217 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agile CRM
4.1
19 Ratings
59% below category average
BQE CORE
-
Ratings
Custom fields4.019 Ratings00 Ratings
Custom objects6.013 Ratings00 Ratings
Scripting environment1.59 Ratings00 Ratings
API for custom integration5.011 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Agile CRM
5.9
16 Ratings
34% below category average
BQE CORE
-
Ratings
Single sign-on capability5.915 Ratings00 Ratings
Role-based user permissions5.916 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agile CRM
3.0
12 Ratings
83% below category average
BQE CORE
-
Ratings
Social data3.012 Ratings00 Ratings
Social engagement3.012 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agile CRM
5.2
14 Ratings
32% below category average
BQE CORE
-
Ratings
Marketing automation6.514 Ratings00 Ratings
Compensation management3.89 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agile CRM
8.2
14 Ratings
9% above category average
BQE CORE
-
Ratings
Mobile access8.214 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Agile CRM
-
Ratings
BQE CORE
8.1
57 Ratings
8% above category average
Task Management00 Ratings8.739 Ratings
Resource Management00 Ratings9.340 Ratings
Gantt Charts00 Ratings6.716 Ratings
Scheduling00 Ratings8.226 Ratings
Workflow Automation00 Ratings7.627 Ratings
Team Collaboration00 Ratings8.033 Ratings
Support for Agile Methodology00 Ratings8.613 Ratings
Support for Waterfall Methodology00 Ratings8.312 Ratings
Document Management00 Ratings7.230 Ratings
Email integration00 Ratings7.226 Ratings
Mobile Access00 Ratings8.533 Ratings
Timesheet Tracking00 Ratings9.457 Ratings
Change request and Case Management00 Ratings8.322 Ratings
Budget and Expense Management00 Ratings7.644 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Agile CRM
-
Ratings
BQE CORE
8.6
40 Ratings
15% above category average
Quotes/estimates00 Ratings7.722 Ratings
Invoicing00 Ratings9.035 Ratings
Project & financial reporting00 Ratings8.939 Ratings
Integration with accounting software00 Ratings8.725 Ratings
Best Alternatives
Agile CRMBQE CORE
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Agile CRMBQE CORE
Likelihood to Recommend
3.9
(20 ratings)
8.6
(150 ratings)
Likelihood to Renew
10.0
(2 ratings)
7.1
(8 ratings)
Usability
2.1
(10 ratings)
8.1
(100 ratings)
Availability
10.0
(1 ratings)
8.2
(1 ratings)
Performance
10.0
(1 ratings)
7.3
(1 ratings)
Support Rating
1.1
(10 ratings)
7.9
(90 ratings)
Online Training
10.0
(1 ratings)
6.4
(1 ratings)
Implementation Rating
10.0
(1 ratings)
2.8
(6 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
4.5
(1 ratings)
Product Scalability
10.0
(1 ratings)
8.2
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
8.2
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
8.2
(1 ratings)
User Testimonials
Agile CRMBQE CORE
Likelihood to Recommend
Agile CRM
Agile CRM is well suited if an existing customer business process is defined or drafted thoroughly. Agile allowed automating workflows and marketing to improve lead management and suppress tedious tasks so users can focus on more important matters. However, Agile CRM costs can increase significantly if you want additional features and customizations. If you know what you're doing with CRMs and marketing automation or customer contracts and management then AgileCRM is worth a try.
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BQE Software Inc.
BQE CORE is well suited for a firm trying to get a better understanding of their project performance as a whole as well as better manage time and project resources. It is not the greatest for client management through a project or through invoicing, but it is do-able within the system.
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Pros
Agile CRM
  • The set-up was simple. We ran into a snag with my domain verification, but Agile support worked with me to get it resolved.
  • I love being able to create several scripts based on persona. You can easily use a rule to display the appropriate script for each contact.
  • Even team members new to CRM were able to grasp it and be efficient within a few hours - it's simple to navigate.
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BQE Software Inc.
  • Invoice Collections within Billing is a great tool because of the ability to take notes and track contact.
  • Invoices are professional looking and easy for our clients to understand the overall progress within each phase of their project.
  • Dashboards are the best tool EVER!
  • The Contact List feature within Clients setup is the perfect way to track multiple project managers within a large company that also has multiple contracts with us.
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Cons
Agile CRM
  • The email template building tool is inflexible although it is simple to use and looks nice if you can work within its parameters.
  • Customer Support is not committed to finding answers and providing the best solutions. Many times each support person has a different answer or fixing a bug will take up to 2 weeks to address. They do not seem to understand that they are an online marketing platform that requires solutions within hours (or maybe days) and not weeks.
  • At some point in mid-2021, the process for sending out emails to 10s of thousands of contacts stopped functioning as simply and effectively as it had in the past. My staff (which I use as test cases) was no longer receiving emails, even though it showed in the system that they had received it (and no, it wasn't in spam). The bandaids that they provided me would work for one or two mailings and then stop working again. I was regularly trying to get customer support to find my answers but they were never able to solve my problem. The basic functionality that I appreciated - sending out nicely formatted email newsletters - is now completely gone and the platform is useless for our needs.
  • The reporting tools are awful and poorly configured. Querying on groups of people is inconsistent and inaccurate. There is no segmentation feature that I found that was actually effective.
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BQE Software Inc.
  • Customizable Reporting
  • Linking Project to Payment all together
  • Assigning contacts to particular roles - such as Invoicing, Contracts, etc.
  • Accounting Functionality - they are basically a project management accounting software, so in my opinion, they could learn some things from other accounting software such as QuickBooks etc.
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Likelihood to Renew
Agile CRM
There was a little bit of a learning curve and some bumps along the way to managing this platform, but AgileCRM appears to be responsive to any challenges that arise, which I consider to be of vital importance.
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BQE Software Inc.
We have been using Core for a few years now, and honestly started to look at other software systems to see what was out there. What we chose was a nightmare for migration so we never left Core. Now we have added invoicing and payments from Core instead of double entry with QBO. Still only a few cycles in but looks like it will be up to speed soon and working smoothly.
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Usability
Agile CRM
Until the email issues are resolved I cannot recommend agile for any function. The email delivery rate has halved in the last six months and halved again in the last two with no resolution in sight. The customer service discussions start from zero information anytime suggesting agile are not writing notes or using a ticketing system to track customers' complaints. This results in our staff having to send emails manually and defeating the purpose of the system.
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BQE Software Inc.
The foundation is awesome, like I have said before, however the house being built on it, the educational resources being provided to us (more of sales pitches that don't work), and flexible workflow opportunities, is making us look elsewhere for how much we will be spending on per user. It's crazy to think how flexible they are not when it comes to user settings. Lack of integration with other sources is awful.
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Reliability and Availability
Agile CRM
The training sessions are very helpful, because you have specialist that is available to answer any questions, guide you and coach you on how to dominate a certain feature of the platform. That being said,Whenever I have an issue that needs to be resolved, I can send email or call a support line. I usually use the support line.
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BQE Software Inc.
I can only remember a couple of times in 4 years that Core has been unavailable.
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Performance
Agile CRM
The performance of AgileCRM has been acceptable to date. I'm pleased with the ability to modify leads in the system and search for them and add groups to campaigns.
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BQE Software Inc.
This is one area that does need some improvement. It can be slow at time, so we had our IT look at it from our side and we had no issues, so it has to be some slowness on their side.
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Support Rating
Agile CRM
The technical support of this software I liked a lot because whenever we need help to solve any problem or even to answer any questions about the software, Agile CRM's support was quick and efficient and guided us on the best solution to solve the problem. I admire and respect that a lot.
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BQE Software Inc.
As a new employee and CORE user, I talk to support on a weekly basis. I have never had to wait for more than 3 min to get connect with a support rep, and all my questions have been answered. The support representatives are polite and eager to help no matter how simple your question is.
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Online Training
Agile CRM
Each section of the AgileCRM platform has an instructional video that describes in detail all of the features of that section. I found this to be very instructional way to learn about each section. Whenever I had more questions, I could always schedule a conference call with a tutor..
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BQE Software Inc.
Make sure you have someone training you that fits your style of learning.
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Implementation Rating
Agile CRM
Once I get everything set up, everything started to flow and I can see the major benefit of this platform to my business
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BQE Software Inc.
It does take some time to understand the options and to find the best invoice template.
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Alternatives Considered
Agile CRM
It was able to do most of the functions needed but was the most cost-effective to get us started. If you are a new company and looking to get started with a CRM start here for a year or two and when you have the money you can pay for one of the bigger players. This platform will give you all you need to be successful. We have been using it for 2 years and we profited more each year.
Read full review
BQE Software Inc.
Deltek Vision is far more advanced, more encompassing and offers more flexibility with what you want to do. However, it's also quite difficult to use, whereas BQE CORE is intuitive and user friendly. The trade off is worth it in some arenas but overall it's not suited for a larger fast paced company. Great for smaller companies.
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Scalability
Agile CRM
This products Starts with a free Limited version. You can upgradeTo an affordable paid version with minimal features. There's also an enterprise version which is what I have. It's much more expensive, however it allows me to access the full range of features available.
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BQE Software Inc.
This software works on a small and large scale.
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Return on Investment
Agile CRM
  • It may be me but I spent a disproportionate amount of time figuring out how to derive more ROI from Agile CRM. The functionality and facilities were there but I eventually gave up as it was taking too much time and attention.
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BQE Software Inc.
  • Quick setup of new tasks under a parent project, with immediate hourly billing to it.
  • Monitoring of details of non-chargeable efforts in appropriate detail
  • Validation of hourly cost, billing cost, benefit cost, profitability by person and role
  • Company tracking of write-off's included in corporate and project reporting, no data is "lost"
  • Can track excessive work time as +PTO in lieu of pay for use as future vacation
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ScreenShots

BQE CORE Screenshots

Screenshot of Core powered by BQE SoftwareScreenshot of BQE CORE Project Dashboard ViewScreenshot of BQE CORE 360* Firm Performance ViewScreenshot of BQE CORE Reporting & AnalyticsScreenshot of BQE CORE Project Time EntryScreenshot of BQE CORE Project Expense Tracking