Agiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.
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Oracle CRM On Demand
Score 9.9 out of 10
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The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.
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Pricing
Agiline CRM
Oracle CRM On Demand
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
Agiline CRM
Oracle CRM On Demand
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Agiline CRM
Oracle CRM On Demand
Features
Agiline CRM
Oracle CRM On Demand
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Agiline CRM
9.2
1 Ratings
17% above category average
Oracle CRM On Demand
8.9
25 Ratings
14% above category average
Customer data management / contact management
9.01 Ratings
8.025 Ratings
Workflow management
9.01 Ratings
9.024 Ratings
Territory management
10.01 Ratings
8.024 Ratings
Opportunity management
9.01 Ratings
8.025 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.01 Ratings
9.022 Ratings
Contract management
9.01 Ratings
9.024 Ratings
Quote & order management
10.01 Ratings
10.023 Ratings
Interaction tracking
9.01 Ratings
9.024 Ratings
Channel / partner relationship management
9.01 Ratings
10.023 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
Oracle CRM On Demand
9.7
24 Ratings
24% above category average
Case management
10.01 Ratings
10.024 Ratings
Call center management
9.01 Ratings
10.023 Ratings
Help desk management
9.01 Ratings
9.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Agiline CRM
9.5
1 Ratings
21% above category average
Oracle CRM On Demand
8.5
24 Ratings
10% above category average
Lead management
10.01 Ratings
8.024 Ratings
Email marketing
9.01 Ratings
9.022 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Agiline CRM
9.3
1 Ratings
20% above category average
Oracle CRM On Demand
9.0
24 Ratings
16% above category average
Task management
9.01 Ratings
9.023 Ratings
Billing and invoicing management
10.01 Ratings
9.022 Ratings
Reporting
9.01 Ratings
9.023 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Agiline CRM
9.0
1 Ratings
17% above category average
Oracle CRM On Demand
8.5
24 Ratings
11% above category average
Forecasting
9.01 Ratings
10.024 Ratings
Pipeline visualization
9.01 Ratings
6.623 Ratings
Customizable reports
9.01 Ratings
9.024 Ratings
Customization
Comparison of Customization features of Product A and Product B
Agiline CRM
8.5
1 Ratings
11% above category average
Oracle CRM On Demand
8.2
24 Ratings
7% above category average
Custom fields
9.01 Ratings
9.024 Ratings
Custom objects
8.01 Ratings
9.024 Ratings
Scripting environment
8.01 Ratings
5.820 Ratings
API for custom integration
9.01 Ratings
9.023 Ratings
Security
Comparison of Security features of Product A and Product B
Agiline CRM
9.0
1 Ratings
7% above category average
Oracle CRM On Demand
9.5
25 Ratings
13% above category average
Single sign-on capability
9.01 Ratings
10.022 Ratings
Role-based user permissions
9.01 Ratings
9.025 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Agiline CRM
9.5
1 Ratings
25% above category average
Oracle CRM On Demand
9.0
18 Ratings
19% above category average
Social data
10.01 Ratings
9.018 Ratings
Social engagement
9.01 Ratings
9.018 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Agiline CRM
9.5
1 Ratings
25% above category average
Oracle CRM On Demand
9.0
22 Ratings
19% above category average
Marketing automation
9.01 Ratings
9.022 Ratings
Compensation management
10.01 Ratings
9.020 Ratings
Platform
Comparison of Platform features of Product A and Product B
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact with them twice and found them highly responsive and professional people having complete command of the product which eventually facilitated us in solving our problem.
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.