What users are saying about
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55 Ratings
6 Ratings
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Score 6.7 out of 100

Atera

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55 Ratings
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Score 9 out of 100

Likelihood to Recommend

AlertBot Website Monitoring

It is well suited for a business that wants simplistic web monitoring of their websites. It does a great job of alerting depending on how you fine-tune the timers.
Anonymous | TrustRadius Reviewer

Atera

Atera is perfect for organizations of any size. The single rate pricing allows for a small IT department to manage multiple sites easily while not breaking the bank. Inside a larger organization, users can be added to assist with the workload and still get the unlimited agents to deploy out making the cost vs reward very low.
Michael Kubelka | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

AlertBot Website Monitoring
5.0
Atera
8.5
Remote monitoring
AlertBot Website Monitoring
5.9
Atera
8.3
Network device monitoring
AlertBot Website Monitoring
5.0
Atera
8.3
Multiple Server Monitoring
AlertBot Website Monitoring
5.0
Atera
8.5
Multi-device monitoring
AlertBot Website Monitoring
5.0
Atera
8.9
Automated alerts and notifications
AlertBot Website Monitoring
4.1
Atera
8.8

Management Tasks

AlertBot Website Monitoring
5.0
Atera
8.0
Patch Management
AlertBot Website Monitoring
5.0
Atera
8.4
Service configuration management
AlertBot Website Monitoring
5.0
Atera
7.5
Software and hardware inventory
AlertBot Website Monitoring
5.0
Atera
8.1
Policy-based automation
AlertBot Website Monitoring
5.0
Atera
8.1

Reporting

AlertBot Website Monitoring
4.8
Atera
7.6
Performance data reports
AlertBot Website Monitoring
4.1
Atera
8.1
Customizable reporting
AlertBot Website Monitoring
5.0
Atera
7.8
Data visualization
AlertBot Website Monitoring
5.0
Atera
7.5
Risk analysis
AlertBot Website Monitoring
5.0
Atera
7.1

Security

AlertBot Website Monitoring
5.0
Atera
7.5
Data backup and recovery
AlertBot Website Monitoring
5.0
Atera
7.4
Antivirus and malware management
AlertBot Website Monitoring
5.0
Atera
7.3
Adinistraor access control
AlertBot Website Monitoring
5.0
Atera
8.0

Pros

AlertBot Website Monitoring

  • Domain monitoring.
  • Page checking.
  • Monitor different parts.
  • SSL monitoring.
Jason Myers | TrustRadius Reviewer

Atera

  • Remote Access--Splashtop provides direct access so we can see what users see and help them with current issues
  • Sound Troubleshooting--Splashtop is phenomenal in pulling sound from the machine and helping with remote sound troubleshooting
  • Remote Background Access
  • Patch Management--While we have other solutions for mass patch management, whenever we run into a machine being stubborn, I just turn to Atera and target that machine directly to install the annoying patches. Seems to work beautifully. I rarely get an error on install.
  • CMD/Powershell Access--The ability to remote CMD and remote Powershell is key to solving lots of remote issues. This access is better than most other platforms and once setup is easier than actual Powershell remoting. A real plus.
Anonymous | TrustRadius Reviewer

Cons

AlertBot Website Monitoring

  • Give more granular logs.
  • Easier web GUI that's more user intuitive.
Anonymous | TrustRadius Reviewer

Atera

  • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
  • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
  • Integration with other remote access tools would be helpful.
Maycon Menezes | TrustRadius Reviewer

Likelihood to Renew

AlertBot Website Monitoring

No score
No answers yet
No answers on this topic

Atera

Atera 9.1
Based on 1 answer
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
Chris Miller | TrustRadius Reviewer

Support Rating

AlertBot Website Monitoring

AlertBot Website Monitoring 6.0
Based on 1 answer
Descent product just doesn't have many advanced features that I know of.
Anonymous | TrustRadius Reviewer

Atera

Atera 8.7
Based on 7 answers
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
Terry Irwin | TrustRadius Reviewer

Alternatives Considered

AlertBot Website Monitoring

As I have reviewed previously. It offers more positive and friendly stuff when it comes to its application. It doesn't redirect visitors elsewhere and also gives updates when the website is being tampered or hacked. Even though there is a delay on updates but the good thing is, it suggest solutions to every incident.
Jason Myers | TrustRadius Reviewer

Atera

Atera pricing is per technician and not per device which can literally save thousands of dollars annually. Atera is not as complicated and time-consuming to learn and use. Atera does not have a bunch of features that a small MSP business would not use and yet has to pay for.
Rich Lusk | TrustRadius Reviewer

Return on Investment

AlertBot Website Monitoring

  • It needs a large capital.
  • ROI is good.
  • Fast ROI.
Jason Myers | TrustRadius Reviewer

Atera

  • High ROI is beacuse of the licencing model by technician instead of by agent.
  • Negative impact is that we are not billed in our own currency, so we have to add exchange rate fee.
  • Give us a good challenge on our customer offer.
Dominic Larouche | TrustRadius Reviewer

Screenshots

Pricing Details

AlertBot Website Monitoring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

AlertBot Website Monitoring Editions & Modules

Edition
Website Monitoring$17.951
Web Transaction Monitoring$99.951
Mobile Monitoring$29.951
  1. Per Month [Unlimited Users]
Additional Pricing Details

Atera

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Atera Editions & Modules

Edition
Pro$791
Growth$1191
Power$1491
  1. Per Technician
Additional Pricing Details
Unlimited devices & agents. No hidden fees. No contracts.

Rating Summary

Likelihood to Recommend

AlertBot Website Monitoring
6.3
Atera
9.0

Likelihood to Renew

AlertBot Website Monitoring
Atera
9.1

Support Rating

AlertBot Website Monitoring
6.0
Atera
8.7

Add comparison