AlertBot Website Monitoring vs Atera

Likelihood to Recommend

It is well suited for a business that wants simplistic web monitoring of their websites. It does a great job of alerting depending on how you fine-tune the timers.

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Verified User

Engineer in Information Technology

Hospitality Company, 10,001+ employees

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Atera is perfect for organizations of any size. The single rate pricing allows for a small IT department to manage multiple sites easily while not breaking the bank. Inside a larger organization, users can be added to assist with the workload and still get the unlimited agents to deploy out making the cost vs reward very low.

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Michael Kubelka

Information Technology Manager

Renewal by Andersen St LouisConstruction, 51-200 employees

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Feature Rating Comparison

AlertBot Website Monitoring

Atera

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

AlertBot Website Monitoring

Atera

Patch Management

Service configuration management

Software and hardware inventory

Policy-based automation

AlertBot Website Monitoring

Atera

Performance data reports

Customizable reporting

Data visualization

Risk analysis

AlertBot Website Monitoring

Atera

Data backup and recovery

Antivirus and malware management

Adinistraor access control

Pros

Domain monitoring.
Page checking.
Monitor different parts.
SSL monitoring.

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Jason Myers

Programmer

RouterbeeComputer & Network Security, 1-10 employees

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Remote Access--Splashtop provides direct access so we can see what users see and help them with current issues
Sound Troubleshooting--Splashtop is phenomenal in pulling sound from the machine and helping with remote sound troubleshooting
Remote Background Access
Patch Management--While we have other solutions for mass patch management, whenever we run into a machine being stubborn, I just turn to Atera and target that machine directly to install the annoying patches. Seems to work beautifully. I rarely get an error on install.
CMD/Powershell Access--The ability to remote CMD and remote Powershell is key to solving lots of remote issues. This access is better than most other platforms and once setup is easier than actual Powershell remoting. A real plus.

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Verified User

Project Manager in Information Technology

Computer & Network Security Company, 201-500 employees

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Cons

Give more granular logs.
Easier web GUI that's more user intuitive.

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Verified User

Engineer in Information Technology

Hospitality Company, 10,001+ employees

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Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
Integration with other remote access tools would be helpful.

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Maycon Menezes

Service Desk Technician

TekworksInformation Technology & Services, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Atera 9.1

Based on 1 answer

As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now

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Chris Miller

Solutions architect

CPAKManagement Consulting, 11-50 employees

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Support Rating

AlertBot Website Monitoring 6.0

Based on 1 answer

Descent product just doesn't have many advanced features that I know of.

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Verified User

Engineer in Information Technology

Hospitality Company, 10,001+ employees

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Atera 8.7

Based on 7 answers

Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.

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Terry Irwin

IT Specialist

Grandview Police DepartmentLaw Enforcement, 51-200 employees

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Alternatives Considered

As I have reviewed previously. It offers more positive and friendly stuff when it comes to its application. It doesn't redirect visitors elsewhere and also gives updates when the website is being tampered or hacked. Even though there is a delay on updates but the good thing is, it suggest solutions to every incident.

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Jason Myers

Programmer

RouterbeeComputer & Network Security, 1-10 employees

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Atera pricing is per technician and not per device which can literally save thousands of dollars annually. Atera is not as complicated and time-consuming to learn and use. Atera does not have a bunch of features that a small MSP business would not use and yet has to pay for.

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Rich Lusk

Owner

DiamondNet, Inc.Information Technology & Services, 1-10 employees

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Return on Investment

It needs a large capital.
ROI is good.
Fast ROI.

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Jason Myers

Programmer

RouterbeeComputer & Network Security, 1-10 employees

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High ROI is beacuse of the licencing model by technician instead of by agent.
Negative impact is that we are not billed in our own currency, so we have to add exchange rate fee.
Give us a good challenge on our customer offer.

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Dominic Larouche

IT Manager

AD.InfogestionInformation Technology & Services, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

AlertBot Website Monitoring Editions & Modules

Edition

Website Monitoring	$17.95¹
Web Transaction Monitoring	$99.95¹
Mobile Monitoring	$29.95¹

Per Month [Unlimited Users]

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Atera Editions & Modules

Edition

Pro	$79¹
Growth	$119¹
Power	$149¹

Per Technician

Additional Pricing Details

Unlimited devices & agents. No hidden fees. No contracts.

Rating Summary

AlertBot Website Monitoring

Atera

AlertBot Website Monitoring

Atera

AlertBot Website Monitoring

Atera

Likelihood to Recommend