What users are saying about
25 Ratings
4 Ratings
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Score 6.9 out of 100
25 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel | TrustRadius Reviewer

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
Creatio
9.6
Customer data management / contact management
AllProWebTools
9.1
Creatio
9.9
Workflow management
AllProWebTools
9.1
Creatio
9.8
Quote & order management
AllProWebTools
9.1
Creatio
10.0
Territory management
AllProWebTools
Creatio
9.1
Opportunity management
AllProWebTools
Creatio
9.8
Integration with email client (e.g., Outlook or Gmail)
AllProWebTools
Creatio
9.5
Contract management
AllProWebTools
Creatio
9.5
Interaction tracking
AllProWebTools
Creatio
9.4
Channel / partner relationship management
AllProWebTools
Creatio
9.6

Marketing Automation

AllProWebTools
9.1
Creatio
9.8
Lead management
AllProWebTools
9.1
Creatio
9.8
Email marketing
AllProWebTools
9.1
Creatio
9.8

CRM Project Management

AllProWebTools
9.1
Creatio
9.2
Task management
AllProWebTools
9.1
Creatio
9.7
Billing and invoicing management
AllProWebTools
9.1
Creatio
8.2
Reporting
AllProWebTools
Creatio
9.8

Customization

AllProWebTools
9.1
Creatio
9.9
Custom fields
AllProWebTools
9.1
Creatio
9.9
Custom objects
AllProWebTools
Creatio
9.9
Scripting environment
AllProWebTools
Creatio
10.0
API for custom integration
AllProWebTools
Creatio
9.9

Platform

AllProWebTools
4.5
Creatio
9.1
Mobile access
AllProWebTools
4.5
Creatio
9.1

Customer Service & Support

AllProWebTools
Creatio
9.1
Case management
AllProWebTools
Creatio
9.7
Call center management
AllProWebTools
Creatio
8.5
Help desk management
AllProWebTools
Creatio
9.1

CRM Reporting & Analytics

AllProWebTools
Creatio
9.7
Forecasting
AllProWebTools
Creatio
9.6
Pipeline visualization
AllProWebTools
Creatio
9.6
Customizable reports
AllProWebTools
Creatio
9.8

Security

AllProWebTools
Creatio
9.2
Single sign-on capability
AllProWebTools
Creatio
9.2
Role-based user permissions
AllProWebTools
Creatio
9.2

Social CRM

AllProWebTools
Creatio
9.6
Social data
AllProWebTools
Creatio
9.3
Social engagement
AllProWebTools
Creatio
9.9

Integrations with 3rd-party Software

AllProWebTools
Creatio
8.4
Marketing automation
AllProWebTools
Creatio
8.4

Pros

AllProWebTools

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel | TrustRadius Reviewer

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

Cons

AllProWebTools

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel | TrustRadius Reviewer

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

Alternatives Considered

AllProWebTools

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel | TrustRadius Reviewer

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

Return on Investment

AllProWebTools

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel | TrustRadius Reviewer

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

Screenshots

Pricing Details

AllProWebTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*

* per installation

AllProWebTools Editions & Modules

Edition
Base + Website Hosting$101
  1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

Creatio Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AllProWebTools
9.1
Creatio
9.5

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