What users are saying about

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Top Rated
123 Ratings

AllProWebTools

4 Ratings
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Score 6.7 out of 101

Pipedrive<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
123 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel profile photo

Pipedrive

Every company that understands revenues create jobs, grow the company and the economy is well-suited for Pipedrive.I can't imagine that leaves any company, or scenario out. There's often a controversial gap between, being called a sales-driven company or marketing-driven company. That gap needs to close.Every company is in the business of speed - filling compelling needs of those who have them (compelling being the operative word).Pipedrive ensures that we all do just that.
Jackie Bassett profile photo

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
Pipedrive
6.6
Customer data management / contact management
AllProWebTools
9.1
Pipedrive
6.5
Workflow management
AllProWebTools
9.1
Pipedrive
8.1
Quote & order management
AllProWebTools
9.1
Pipedrive
5.3
Territory management
AllProWebTools
Pipedrive
6.6
Opportunity management
AllProWebTools
Pipedrive
8.2
Integration with email client (e.g., Outlook or Gmail)
AllProWebTools
Pipedrive
7.9
Contract management
AllProWebTools
Pipedrive
4.4
Interaction tracking
AllProWebTools
Pipedrive
7.4
Channel / partner relationship management
AllProWebTools
Pipedrive
4.9

Marketing Automation

AllProWebTools
9.1
Pipedrive
8.2
Lead management
AllProWebTools
9.1
Pipedrive
7.8
Email marketing
AllProWebTools
9.1
Pipedrive
8.7

CRM Project Management

AllProWebTools
9.1
Pipedrive
6.7
Task management
AllProWebTools
9.1
Pipedrive
8.6
Billing and invoicing management
AllProWebTools
9.1
Pipedrive
4.3
Reporting
AllProWebTools
Pipedrive
7.1

Customization

AllProWebTools
9.1
Pipedrive
6.3
Custom fields
AllProWebTools
9.1
Pipedrive
8.4
Custom objects
AllProWebTools
Pipedrive
8.0
Scripting environment
AllProWebTools
Pipedrive
1.2
API for custom integration
AllProWebTools
Pipedrive
7.7

Platform

AllProWebTools
4.5
Pipedrive
8.1
Mobile access
AllProWebTools
4.5
Pipedrive
8.1

Customer Service & Support

AllProWebTools
Pipedrive
3.4
Case management
AllProWebTools
Pipedrive
5.5
Call center management
AllProWebTools
Pipedrive
1.2
Help desk management
AllProWebTools
Pipedrive
3.3

CRM Reporting & Analytics

AllProWebTools
Pipedrive
5.0
Forecasting
AllProWebTools
Pipedrive
4.8
Pipeline visualization
AllProWebTools
Pipedrive
8.4
Customizable reports
AllProWebTools
Pipedrive
1.7

Security

AllProWebTools
Pipedrive
6.9
Single sign-on capability
AllProWebTools
Pipedrive
5.9
Role-based user permissions
AllProWebTools
Pipedrive
7.9

Social CRM

AllProWebTools
Pipedrive
1.2
Social data
AllProWebTools
Pipedrive
1.2
Social engagement
AllProWebTools
Pipedrive
1.2

Integrations with 3rd-party Software

AllProWebTools
Pipedrive
3.6
Marketing automation
AllProWebTools
Pipedrive
3.7
Compensation management
AllProWebTools
Pipedrive
3.6

Pros

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel profile photo
  • Visibility: I can know in one view, at any given time exactly where every opportunity is, why it's there or why/where it may be stuck.
  • Priorities: 'Closest to the close', 'older is colder' are spot-on truisms. In a world of competing priorities, for both you and the customer, choices are made, more often because the solution is a perfect match AND, the sales team follows up in an intelligent & respectfully, timely manner. (not just when it's month-end. So this Actions Today or Overdue visual reminders are what moves opportunities to closure, and create repeat and referral revenues too.
  • Call Center features: great customer support is a key differentiator these days. Customers value knowing they can reach anyone they call in customer support without having to go through their entire account history, only to be transferred to someone else, and start all over. CS can immediately see and understand the why and the where of each customer, in an easy to comprehend visual display - get up-to-speed quickly and answer their query well-informed.
  • Insights: Every customer action/interaction is recorded, providing tremendous insights into purchase (or non-purchase) patterns. That real-time analytics can accelerate sales and potentially drive new market or new product development opportunities.
  • Mobile: Salespeople are mobile. Having full access to Pipedrive on any mobile device lets salespeople do what they do best: listen to what customers are asking for, follow-up and get things done. It makes them want to use the tool, rather than avoid it.
Jackie Bassett profile photo

Cons

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel profile photo
  • Personally, I would like for their reporting functionality to be a little more robust and easier to use. It looks like they are improving it on a regular basis, but with out using some other data visualization or business intelligence tools, it can be tough to get granular data. For us, not even close to a deal breaker.
  • I would like to see them expand their telephony integrations to include more providers. Specifically DIalpad (hint-hint) - however, since our company doesn't have a call center sales operation maybe this is just me being too picky.
  • I would like for them to an easier to use goal setting and daily activity counter type feature. For example I want to see quickly that each day I need to call 25 leads, set 5 appointments, hold X number of demos etc.
Justin Angelson, Digital and AI Solution Expert profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Pipedrive8.2
Based on 2 answers
Unless I find something better...
No photo available

Usability

No score
No answers yet
No answers on this topic
Pipedrive10.0
Based on 2 answers
Pipedrive is an amazingly excellent CRM and I definitely recommend that all sales people use it. It is extremely versatile both in its day to day use as well as reporting. It has helped me gather insight into the overall progress of certain pipelines in my business. It has been worth every cent spent
Nick Thomson profile photo

Support

No score
No answers yet
No answers on this topic
Pipedrive8.2
Based on 1 answer
Excellent support but had one issue that I was told was not an issue by later discovered to be a bug.
Ed Juline profile photo

Implementation

No score
No answers yet
No answers on this topic
Pipedrive8.2
Based on 1 answer
Experiment is the only way to start
Ed Juline profile photo

Alternatives Considered

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel profile photo
Pipedrive gives you a nice versatility over some other CRM software, but it comes at the price of customization, work automation and bulk contacting. There are however lots of integrations with other software and lots of upgrades that you could purchase but it's a bit too complicated to use for a common folk
Stefan Trbojevic profile photo

Return on Investment

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel profile photo
  • It helped us track our pipelines.
  • It helped us onboard new sales reps to the platform and had a small learning curve.
  • It helped us centralize all of our contacts and add notes easily.
No photo available

Screenshots

Pricing Details

AllProWebTools

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*
1.  per installation
AllProWebTools Editions & Modules
AllProWebTools
Edition
Base + Website Hosting
$101
1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Pipedrive

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Pipedrive Editions & Modules
Pipedrive
Additional Pricing Details