What users are saying about
29 Ratings
6 Ratings
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Score 8.5 out of 100
29 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • AllProWebTools ranks higher in 3 feature sets: Sales Force Automation, CRM Project Management, Customization
  • Vtiger ranks higher in 2 feature sets: Marketing Automation, Platform

Sales Force Automation

9.1

AllProWebTools

91%
7.6

Vtiger

76%
Vtiger ranks higher in 4/7 features

Customer data management / contact management

9.1
91%
1 Rating
8.3
83%
7 Ratings

Workflow management

9.1
91%
1 Rating
6.7
67%
7 Ratings

Quote & order management

9.1
91%
1 Rating
7.4
74%
5 Ratings

Opportunity management

N/A
0 Ratings
6.7
67%
7 Ratings

Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
7.5
75%
7 Ratings

Contract management

N/A
0 Ratings
7.0
70%
5 Ratings

Interaction tracking

N/A
0 Ratings
9.6
96%
5 Ratings

Marketing Automation

9.1

AllProWebTools

91%
9.5

Vtiger

95%
Vtiger ranks higher in 2/2 features

Lead management

9.1
91%
1 Rating
9.4
94%
5 Ratings

Email marketing

9.1
91%
1 Rating
9.6
96%
5 Ratings

CRM Project Management

9.1

AllProWebTools

91%
8.7

Vtiger

87%
Vtiger ranks higher in 2/3 features

Task management

9.1
91%
1 Rating
8.0
80%
5 Ratings

Billing and invoicing management

9.1
91%
1 Rating
9.2
92%
6 Ratings

Reporting

N/A
0 Ratings
9.0
90%
6 Ratings

Customization

9.1

AllProWebTools

91%
7.8

Vtiger

78%
Vtiger ranks higher in 2/3 features

Custom fields

9.1
91%
1 Rating
7.8
78%
7 Ratings

Custom objects

N/A
0 Ratings
8.4
84%
6 Ratings

API for custom integration

N/A
0 Ratings
7.2
72%
5 Ratings

Platform

4.5

AllProWebTools

45%
5.0

Vtiger

50%
Vtiger ranks higher in 1/1 features

Mobile access

4.5
45%
1 Rating
5.0
50%
5 Ratings

Customer Service & Support

AllProWebTools

Feature Set Not Supported
N/A
8.5

Vtiger

85%
Vtiger ranks higher in 2/2 features

Case management

N/A
0 Ratings
8.0
80%
5 Ratings

Help desk management

N/A
0 Ratings
9.0
90%
5 Ratings

CRM Reporting & Analytics

AllProWebTools

Feature Set Not Supported
N/A
9.5

Vtiger

95%
Vtiger ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
9.0
90%
5 Ratings

Pipeline visualization

N/A
0 Ratings
10.0
100%
5 Ratings

Customizable reports

N/A
0 Ratings
9.6
96%
6 Ratings

Social CRM

AllProWebTools

Feature Set Not Supported
N/A
6.0

Vtiger

60%
Vtiger ranks higher in 1/1 features

Social engagement

N/A
0 Ratings
6.0
60%
4 Ratings

Security

AllProWebTools

Feature Set Not Supported
N/A
8.5

Vtiger

85%
Vtiger ranks higher in 1/1 features

Role-based user permissions

N/A
0 Ratings
8.5
85%
7 Ratings

Attribute Ratings

  • AllProWebTools is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

AllProWebTools

91%
1 Rating
7.5

Vtiger

75%
7 Ratings

Support Rating

AllProWebTools

N/A
0 Ratings
9.0

Vtiger

90%
2 Ratings

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel | TrustRadius Reviewer

Vtiger

vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
Geoff Yeagley | TrustRadius Reviewer

Pros

AllProWebTools

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel | TrustRadius Reviewer

Vtiger

  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
Nomar Norono | TrustRadius Reviewer

Cons

AllProWebTools

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Pricing Details

AllProWebTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195

Starting Price

$10 per installation

AllProWebTools Editions & Modules

Edition
Base + Website Hosting$101
  1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10

Starting Price

$28 per month per user

Vtiger Editions & Modules

Edition
One Professional - Standard$421
One Enterprise - Standard$581
One Professional - Single App$281
One Enterprise - Single App$421
  1. per month per user
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Support Rating

AllProWebTools

No score
No answers yet
No answers on this topic

Vtiger

Vtiger 9.0
Based on 2 answers
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

AllProWebTools

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel | TrustRadius Reviewer

Vtiger

VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
Anonymous | TrustRadius Reviewer

Return on Investment

AllProWebTools

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel | TrustRadius Reviewer

Vtiger

  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Geoff Yeagley | TrustRadius Reviewer

Screenshots

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