What users are saying about
23 Ratings
4 Ratings
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Score 6.9 out of 100
23 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
Vtiger
7.7
Customer data management / contact management
AllProWebTools
9.1
Vtiger
8.5
Workflow management
AllProWebTools
9.1
Vtiger
6.8
Quote & order management
AllProWebTools
9.1
Vtiger
7.6
Opportunity management
AllProWebTools
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
AllProWebTools
Vtiger
7.6
Contract management
AllProWebTools
Vtiger
7.2
Interaction tracking
AllProWebTools
Vtiger
9.6

Marketing Automation

AllProWebTools
9.1
Vtiger
9.4
Lead management
AllProWebTools
9.1
Vtiger
9.2
Email marketing
AllProWebTools
9.1
Vtiger
9.6

CRM Project Management

AllProWebTools
9.1
Vtiger
8.7
Task management
AllProWebTools
9.1
Vtiger
8.0
Billing and invoicing management
AllProWebTools
9.1
Vtiger
9.2
Reporting
AllProWebTools
Vtiger
9.0

Customization

AllProWebTools
9.1
Vtiger
7.9
Custom fields
AllProWebTools
9.1
Vtiger
7.9
Custom objects
AllProWebTools
Vtiger
8.5
API for custom integration
AllProWebTools
Vtiger
7.2

Platform

AllProWebTools
4.5
Vtiger
5.4
Mobile access
AllProWebTools
4.5
Vtiger
5.4

Customer Service & Support

AllProWebTools
Vtiger
8.1
Case management
AllProWebTools
Vtiger
7.7
Help desk management
AllProWebTools
Vtiger
8.5

CRM Reporting & Analytics

AllProWebTools
Vtiger
9.5
Forecasting
AllProWebTools
Vtiger
9.0
Pipeline visualization
AllProWebTools
Vtiger
10.0
Customizable reports
AllProWebTools
Vtiger
9.6

Social CRM

AllProWebTools
Vtiger
6.0
Social engagement
AllProWebTools
Vtiger
6.0

Security

AllProWebTools
Vtiger
8.6
Role-based user permissions
AllProWebTools
Vtiger
8.6

Pros

AllProWebTools

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

AllProWebTools

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Support Rating

AllProWebTools

No score
No answers yet
No answers on this topic

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

AllProWebTools

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

AllProWebTools

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AllProWebTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*

* per installation

AllProWebTools Editions & Modules

Edition
Base + Website Hosting$101
  1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

AllProWebTools
9.1
Vtiger
7.6

Support Rating

AllProWebTools
Vtiger
9.0

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