What users are saying about

ALTO Exchange

3 Ratings

Chargebee

10 Ratings

ALTO Exchange

3 Ratings
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Score 8 out of 101

Chargebee

10 Ratings
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Score 9.5 out of 101

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Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
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Chargebee

It's great for an early stage startup who doesn't have the resources to build in all of the subscription management features they need. It has a great free tier that makes it very accessible to a young startup. It's also great for a growing startup but it may not be the best fit for a more mature startup with the resources and need to build something a bit more custom.
Brad Henderson profile photo

Pros

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
No photo available
  • Recurring billing
  • Managing billing details and subscriptions
  • Automating sign up and management for customers
  • Simplifying account setup process for customers
Gabriel Stein profile photo

Cons

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
No photo available
  • Pricing: it feels a bit expensive to me, especially now that Stripe has released a similar set of tools for free. They'll have to step up their feature set a bit to stay on top.
  • Interface design. It is fine but feels a little clunky.
Matt Heerema profile photo

Alternatives Considered

N/A this was setup by my customer for us to use
No photo available
Chargebee's price per feature set beat out Recurly, it's the closest competitor that we evaluated. Its automated subscription billing was a core feature over Xero (our accounting and invoicing system, which we still use in tandem with Chargebee). Stripe's new features that just came on the market would beat out Chargebee if we were starting from scratch at the moment, but migrating hundreds of subscriptions is currently a no-go for us.
Matt Heerema profile photo

Return on Investment

  • Too early to tell just started using it
No photo available
  • A massive time saver. Resulting in more time spent on billable work.
  • Better communication with clients. Timely notifications of payments due, etc.
  • Automated payment collection for both subscriptions and invoices.
Matt Heerema profile photo

Pricing Details

ALTO Exchange

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ALTO Exchange Editions & Modules
ALTO Exchange
Additional Pricing Details

Chargebee

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Chargebee Editions & Modules
Chargebee
Edition
Launch Plan (Free tier from Beta to Growth Stage - $50k aggregate revenue free)
$0
Standard Plan
$992
Pro Plan
$1992
Enterprise Plan
$5992
2. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.