What users are saying about

ALTO Exchange vs Chargebee

ALTO Exchange

3 Ratings

Chargebee

14 Ratings

ALTO Exchange

3 Ratings
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Score 8 out of 101

Based on 3 reviews and ratings

Chargebee

14 Ratings
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Score 9.4 out of 101

Based on 14 reviews and ratings

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Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers

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Verified User
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Chargebee

It's great for an early stage startup who doesn't have the resources to build in all of the subscription management features they need. It has a great free tier that makes it very accessible to a young startup. It's also great for a growing startup but it may not be the best fit for a more mature startup with the resources and need to build something a bit more custom.

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Brad Henderson
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Pros

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations

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Verified User
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  • I appreciate how Chargebee makes it very simple to create and manage plans and coupons.
  • Flexible coupons is a big plus. I have several plans, with and without signup fees. flexible coupons make it easy to apply them to the entire plan or just the setup fee.
  • Chargebee also handles getting customers to update their expired cards. There is a simple email that gives them quick access to their personal login. It's already written for you, just personalize it and send!

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jeffrey samorano
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Cons

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted

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Verified User
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  • The dashboard cannot be customized and does not provide a good API to connect to other dashboard software.

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Nivas Ravichandran
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Usability

No score
No answers yet
No answers on this topic
Chargebee8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

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Cherlyn Chong
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Alternatives Considered

N/A this was setup by my customer for us to use

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Verified User
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It was too troublesome to use Stripe. Connecting Stripe to Chargebee was so much easier and the invoices were exactly how I wanted them to be. It was just easier to organize all your plans in Chargebee, and I loved the numerous type of emails you could send out to customers/clients.

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Cherlyn Chong
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Return on Investment

  • Too early to tell just started using it

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Verified User
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  • Our ROI is still being measured. We have only been implemented for a short amount of time.
  • We have removed our old invoicing system and now automatically collect the SaaS revenue.

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Andrew Humphries
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Pricing Details

ALTO Exchange

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ALTO Exchange Editions & Modules
ALTO Exchange
—
Additional Pricing Details
—

Chargebee

General
Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Chargebee Editions & Modules
Chargebee
Edition
Launch Plan (Free tier from Beta to Growth Stage - $50k aggregate revenue free)
$0
Standard Plan
$992
Pro Plan
$1992
Enterprise Plan
$5992
2. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.