What users are saying about
3 Ratings
14 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.4 out of 101

Add comparison

Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
No photo available

Chargebee

It's great for an early stage startup who doesn't have the resources to build in all of the subscription management features they need. It has a great free tier that makes it very accessible to a young startup. It's also great for a growing startup but it may not be the best fit for a more mature startup with the resources and need to build something a bit more custom.
Brad Henderson profile photo

Pros

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
No photo available
  • I appreciate how Chargebee makes it very simple to create and manage plans and coupons.
  • Flexible coupons is a big plus. I have several plans, with and without signup fees. flexible coupons make it easy to apply them to the entire plan or just the setup fee.
  • Chargebee also handles getting customers to update their expired cards. There is a simple email that gives them quick access to their personal login. It's already written for you, just personalize it and send!
jeffrey samorano profile photo

Cons

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
No photo available
  • The dashboard cannot be customized and does not provide a good API to connect to other dashboard software.
Nivas Ravichandran profile photo

Usability

No score
No answers yet
No answers on this topic
Chargebee8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
Cherlyn Chong profile photo

Alternatives Considered

N/A this was setup by my customer for us to use
No photo available
It was too troublesome to use Stripe. Connecting Stripe to Chargebee was so much easier and the invoices were exactly how I wanted them to be. It was just easier to organize all your plans in Chargebee, and I loved the numerous type of emails you could send out to customers/clients.
Cherlyn Chong profile photo

Return on Investment

  • Too early to tell just started using it
No photo available
  • Our ROI is still being measured. We have only been implemented for a short amount of time.
  • We have removed our old invoicing system and now automatically collect the SaaS revenue.
Andrew Humphries profile photo

Pricing Details

ALTO Exchange

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ALTO Exchange Editions & Modules
ALTO Exchange
Additional Pricing Details

Chargebee

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Chargebee Editions & Modules
Chargebee
Edition
Launch Plan (Free tier from Beta to Growth Stage - $50k aggregate revenue free)
$0
Standard Plan
$992
Pro Plan
$1992
Enterprise Plan
$5992
2. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.