What users are saying about
3 Ratings
15 Ratings
3 Ratings
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Score 8 out of 101
15 Ratings
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Score 9.4 out of 101

Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
No photo available

Chargebee

Chargebee is perfect for a small business/entrepreneur offering a limited product/service. As long as the plans are simple, this is a great solution.If your services rely on multiple options or complex plan structure, this might not be a fit.
jeffrey samorano profile photo

Pros

ALTO Exchange

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
No photo available

Chargebee

  • Chargebee is a great software to know about your subscription revenue.
  • Easy to use and has a great UI.
  • Also, love the Revenue Story platform on top which provides a good overall picture.
Nivas Ravichandran profile photo

Cons

ALTO Exchange

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
No photo available

Chargebee

  • Chargebee's cost is higher than expected.
  • One time when I tried to downgrade the plan to a cheaper plan, they took a few days to reply and eventually got me changed a few weeks later (after one more payment cycle).
Andrew Humphries profile photo

Usability

ALTO Exchange

No score
No answers yet
No answers on this topic

Chargebee

Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
Cherlyn Chong profile photo

Alternatives Considered

ALTO Exchange

N/A this was setup by my customer for us to use
No photo available

Chargebee

It was too troublesome to use Stripe. Connecting Stripe to Chargebee was so much easier and the invoices were exactly how I wanted them to be. It was just easier to organize all your plans in Chargebee, and I loved the numerous type of emails you could send out to customers/clients.
Cherlyn Chong profile photo

Return on Investment

ALTO Exchange

  • Too early to tell just started using it
No photo available

Chargebee

  • In what is actually quite unique, all teams outside finance interact with Chargebee in some way -- from our customer success teams, monitoring renewals and triaging customers who may churn, to sales after deals have been made and product (who message people who have upgraded their plans faster than average to understand what we are doing that resonates in value)
  • Given we were early adopters, I wasn't sure if our revenue growth and demands would force a change in the platform to accommodate changes in scale. I am pleased that we haven't had to bear the costs of needing something new, as Chargebee has been and will continue to be a strong partner of ours into the future.
Dailius Wilson profile photo

Pricing Details

ALTO Exchange

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ALTO Exchange Editions & Modules

ALTO Exchange
Additional Pricing Details

Chargebee

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chargebee Editions & Modules

Chargebee
Edition
Launch Plan (Free tier from Beta to Growth Stage - $50k aggregate revenue free)
$0
Standard Plan
$992
Pro Plan
$1992
Enterprise Plan
$5992
2. per month
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

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