Altova SurveyMaker vs. Mailchimp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Altova SurveyMaker
Score 9.7 out of 10
N/A
Altova SurveyMaker aims to make it fast and easy to design professional surveys on many devices: iPhone, iPad, Android phone, Windows computer, or any web browser.N/A
Mailchimp
Score 7.9 out of 10
N/A
Mailchimp is the email marketing and marketing automation platform. Most email marketing platforms tell you how your campaigns perform, but Mailchimp goes a step beyond and tells you why by analyzing the data from half a billion emails sent through the platform every day to offer personalized recommendations for improving content, targeting, automations, and driving revenue using emails
$0
per month
Pricing
Altova SurveyMakerMailchimp
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Altova SurveyMakerMailchimp
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Altova SurveyMakerMailchimp
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Altova SurveyMakerMailchimp
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Altova SurveyMaker
9.7
1 Ratings
23% above category average
Mailchimp
-
Ratings
Survey templates10.01 Ratings00 Ratings
Themes9.01 Ratings00 Ratings
Custom logo/branding10.01 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Altova SurveyMaker
10.0
1 Ratings
16% above category average
Mailchimp
-
Ratings
Changes to live survey10.01 Ratings00 Ratings
Question design help10.01 Ratings00 Ratings
Multiple question types10.01 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Altova SurveyMaker
9.0
1 Ratings
9% above category average
Mailchimp
-
Ratings
Survey logic flexibility9.01 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Altova SurveyMaker
9.6
1 Ratings
16% above category average
Mailchimp
-
Ratings
Response tracking10.01 Ratings00 Ratings
Data export10.01 Ratings00 Ratings
Standard reports9.01 Ratings00 Ratings
Custom reports10.01 Ratings00 Ratings
Analytics9.01 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Altova SurveyMaker
9.0
1 Ratings
8% above category average
Mailchimp
-
Ratings
Access controls9.01 Ratings00 Ratings
Compliance9.01 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Altova SurveyMaker
9.5
1 Ratings
16% above category average
Mailchimp
-
Ratings
Vendor-offered crowdsourcing9.01 Ratings00 Ratings
Respondent restrictions10.01 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Altova SurveyMaker
-
Ratings
Mailchimp
8.0
463 Ratings
3% above category average
WYSIWYG email editor00 Ratings8.1430 Ratings
Dynamic content00 Ratings7.9413 Ratings
Ability to test dynamic content00 Ratings8.1396 Ratings
Landing pages00 Ratings7.8322 Ratings
A/B testing00 Ratings8.2351 Ratings
Mobile optimization00 Ratings8.0424 Ratings
Email deliverability reporting00 Ratings8.4451 Ratings
List management00 Ratings7.9452 Ratings
Triggered drip sequences00 Ratings7.8313 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Altova SurveyMaker
-
Ratings
Mailchimp
9.1
2 Ratings
16% above category average
Lead nurturing00 Ratings6.22 Ratings
Lead scoring and grading00 Ratings10.01 Ratings
Data quality management00 Ratings10.01 Ratings
Automated sales alerts and tasks00 Ratings10.01 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Altova SurveyMaker
-
Ratings
Mailchimp
8.4
41 Ratings
11% above category average
Calendaring00 Ratings8.537 Ratings
Event/webinar marketing00 Ratings8.430 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Altova SurveyMaker
-
Ratings
Mailchimp
8.6
36 Ratings
13% above category average
Social sharing and campaigns00 Ratings8.535 Ratings
Social profile integration00 Ratings8.629 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Altova SurveyMaker
-
Ratings
Mailchimp
7.6
449 Ratings
1% above category average
Dashboards00 Ratings7.6114 Ratings
Standard reports00 Ratings7.9447 Ratings
Custom reports00 Ratings7.240 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Altova SurveyMaker
-
Ratings
Mailchimp
8.1
36 Ratings
7% above category average
API00 Ratings8.130 Ratings
Role-based workflow & approvals00 Ratings10.01 Ratings
Customizability00 Ratings5.62 Ratings
Integration with Salesforce.com00 Ratings8.918 Ratings
Integration with Microsoft Dynamics CRM00 Ratings8.415 Ratings
Integration with SugarCRM00 Ratings8.12 Ratings
Third-party software integrations00 Ratings7.631 Ratings
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User Ratings
Altova SurveyMakerMailchimp
Likelihood to Recommend
10.0
(1 ratings)
8.0
(487 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(51 ratings)
Usability
10.0
(1 ratings)
8.4
(376 ratings)
Availability
-
(0 ratings)
9.5
(6 ratings)
Performance
-
(0 ratings)
9.0
(7 ratings)
Support Rating
8.0
(1 ratings)
10.0
(8 ratings)
Implementation Rating
-
(0 ratings)
7.5
(22 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Ease of integration
-
(0 ratings)
8.0
(4 ratings)
Product Scalability
-
(0 ratings)
9.5
(6 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Altova SurveyMakerMailchimp
Likelihood to Recommend
Altova
For employee engagement, where you want to learn their complaints or business demands, Altova SurveyMaker will help you. Further, for a comprehensive market research, where clients are many and in different locations, Altova SurveyMaker will act as a suitable data collection tool. The analytical part is also well developed, as there are APIs, working in hand with the tool for reliable reporting.
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Mailchimp
One of the major strengths of Mailchimp is email automation. It's very robust and allows highly targeted and personalized communication with subscribers. Another area where Mailchimp performs really well is in A/B testing. Mailchimp also excels in analytics and reporting. With the analytics tool, it's easy to get in depth insights into the performance of email campaigns. The generated reports help with decision making that leads to continuous improvement.
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Pros
Altova
  • Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
  • The program issues real-time feedback, as it's web based.
  • The tool has more than 200 templates, and they are editable.
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Mailchimp
  • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
  • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
  • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
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Cons
Altova
  • The pricing plan is not favorable to the business starters; expensive.
  • The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
  • The response team, like customer help, is not speedy enough.
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Mailchimp
  • The interface remains a cluttered, non-intuitive mess. That's true from the haphazard way features are organized to the actual email layout.
  • Analytics have never been a priority, and I don't see that changing with Intuit's new ownership. I'm very frustrated over the limited choices for reporting, even when using third-party solutions. If I needed that function, I would not use MailChimp.
  • I would love to develop a workflow screen that lets me focus on the things that I use all the time. Customizing the interface where the content actually goes into the software would help.
  • I never understood why we couldn't import a document into a MC template. At best, we're spending time copying-and-pasting from one app into MC.
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Likelihood to Renew
Altova
No answers on this topic
Mailchimp
We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
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Usability
Altova
Altova SurveyMaker is an active application, giving reliable survey results, and the coordination the program has with different apps makes it stable and reliable. The templates with the application make usage possible, as they have a guide and classes are also online. Altova SurveyMaker has advanced analytical options for statistical inferences and reporting.
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Mailchimp
Our team use Mailchimp almost every week. Overall UI is simple for anyone to get started with it. The resource library around using particular features is also there, so we don't have to train our team on this product. We also used a lot of other features as well.
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Reliability and Availability
Altova
No answers on this topic
Mailchimp
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
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Performance
Altova
No answers on this topic
Mailchimp
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
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Support Rating
Altova
Altova SurveyMaker support is not the best, but sometimes the customer help is ready to help. I would suggest that the developer establish better means of communication between the software users and the customer help or the technical department, so that when a challenge comes, an immediate solution is found.
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Mailchimp
Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
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Implementation Rating
Altova
No answers on this topic
Mailchimp
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
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Alternatives Considered
Altova
Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience of Altova SurveyMaker is amazing, as it supports even live surveys.
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Mailchimp
Mailchimp is a means to an end and a way to stay within GDPR laws. We may not use it if this wasn't a requirement. Other platforms are better for design or management of contacts, but Mailchimp offers that secure storage of data that is required. I have not tried other bulk mail applications, so am unable to compare these.
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Scalability
Altova
No answers on this topic
Mailchimp
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
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Return on Investment
Altova
  • Altova SurveyMaker acts as a major determinant of the decisions we make.
  • Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
  • Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.
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Mailchimp
  • Mailchimp has allowed us to communicate effectively with thousands of customers with ease.
  • Mailchimp's use during our second year of business helped us expand our list of brands considerably (almost 30% YTD) because of regular interactions that we've launched.
  • Mailchimp ramp-up time is minimal for new users so I can turn things over to junior staff - saving me time and money.
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ScreenShots

Mailchimp Screenshots

Screenshot of Offers recommendations on new ways to engage with an audience based on proven automation strategies specific to the business with pre-built journeys.Screenshot of Its Creative Assistant gets to know the user's brand and then creates designs for it, helping to drive attention and traffic.Screenshot of Mailchimp helps win customers by recommending ways to get more opens, clicks, and sales.