Amazon Chime vs. Cisco Meeting Server (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Chime
Score 7.9 out of 10
N/A
Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.
$0
per minute
Cisco Meeting Server (discontinued)
Score 8.2 out of 10
N/A
Cisco Meeting Server was a conferencing solution for allowing the user to setup a conference any time using a wide range of Cisco and Jabber devices, and third-party solutions (e.g. Skype for Business). The product has reached its end-of-life, and is discontinued.N/A
Pricing
Amazon ChimeCisco Meeting Server (discontinued)
Editions & Modules
Business Calling - Inbound
$0.002216
per minute
Business Calling - Phone Numbers
$1
per number per month, US Only
Meetings - Pro
$3
*per user per day
Meetings - Basic
Free
Business Calling - Outbound
Country Dependent
per minute
Business Calling - Receive Text
Free
US Only
Business Calling - Send Text
Country Dependent
No answers on this topic
Offerings
Pricing Offerings
Amazon ChimeCisco Meeting Server (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*up to $15.00 per user per month
More Pricing Information
Community Pulse
Amazon ChimeCisco Meeting Server (discontinued)
Top Pros
Top Cons
Features
Amazon ChimeCisco Meeting Server (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Amazon Chime
10.0
26 Ratings
22% above category average
Cisco Meeting Server (discontinued)
8.0
10 Ratings
1% below category average
High quality audio10.026 Ratings8.410 Ratings
High quality video10.026 Ratings8.210 Ratings
Low bandwidth requirements10.021 Ratings8.09 Ratings
Mobile support10.021 Ratings7.29 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Amazon Chime
9.2
25 Ratings
15% above category average
Cisco Meeting Server (discontinued)
7.4
9 Ratings
7% below category average
Desktop sharing10.025 Ratings8.39 Ratings
Whiteboards8.311 Ratings6.48 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Amazon Chime
9.6
25 Ratings
15% above category average
Cisco Meeting Server (discontinued)
7.4
10 Ratings
11% below category average
Calendar integration10.022 Ratings7.99 Ratings
Meeting initiation10.024 Ratings8.610 Ratings
Integrates with social media8.39 Ratings5.45 Ratings
Record meetings / events10.023 Ratings6.710 Ratings
Slideshows10.021 Ratings8.48 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Amazon Chime
10.0
22 Ratings
17% above category average
Cisco Meeting Server (discontinued)
7.4
9 Ratings
13% below category average
Live chat10.022 Ratings7.89 Ratings
Audience polling10.010 Ratings7.18 Ratings
Q&A10.012 Ratings7.48 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Amazon Chime
10.0
22 Ratings
18% above category average
Cisco Meeting Server (discontinued)
8.0
10 Ratings
4% below category average
User authentication10.018 Ratings8.510 Ratings
Participant roles & permissions10.021 Ratings8.010 Ratings
Confidential attendee list10.016 Ratings7.68 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Amazon Chime
10.0
1 Ratings
12% above category average
Cisco Meeting Server (discontinued)
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Best Alternatives
Amazon ChimeCisco Meeting Server (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
TeamViewer
TeamViewer
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon ChimeCisco Meeting Server (discontinued)
Likelihood to Recommend
10.0
(27 ratings)
7.9
(10 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.8
(9 ratings)
5.0
(1 ratings)
User Testimonials
Amazon ChimeCisco Meeting Server (discontinued)
Likelihood to Recommend
Amazon AWS
Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.
Read full review
Discontinued Products
Cisco meeting Server can be used to host meeting for a small group 2 people and also can host meeting for hundreds of people. Even if the scalability increases no compromise in the call and consistent performance can be observed. The video quality is clear and there is no noticeable latency between audio and video. The recording feature is well placed and it helps a lot in rectifying and processing the important points that might have been left out during the meeting.
Read full review
Pros
Amazon AWS
  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
Read full review
Discontinued Products
  • Integrates well with other devices
  • More than 1 person can be on video call with minimal lag
  • Quiet cost effective for a company with many employees
Read full review
Cons
Amazon AWS
  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Read full review
Discontinued Products
  • Allowing more user interaction rather than just video and audio.
  • Split screen option to share content and view faces from those on the meeting.
Read full review
Likelihood to Renew
Amazon AWS
No answers on this topic
Discontinued Products
because we're satisfied of the product
Read full review
Usability
Amazon AWS
No answers on this topic
Discontinued Products
very easy to use and quick to learn
Read full review
Support Rating
Amazon AWS
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
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Discontinued Products
I never used Support
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Alternatives Considered
Amazon AWS
Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.
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Discontinued Products
Apart from Cisco Meeting Server, only Poly offers full fledged on-premise meeting server. Their solution is called Polycom RealPresence
Collaboration Server. But there solutions are mostly outdated. Even though they have recently changes to subscription via Poly Clarity but servers are still very old. Whereas Cisco Meeting Server was recently updated and integrates well with WebEx and Cisco's other products.
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Return on Investment
Amazon AWS
  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
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Discontinued Products
  • More meetings came in, but in more efficient way
  • More features are available in our meetings
  • More connections to the colleagues through Cisco Meeting Server
Read full review
ScreenShots