What users are saying about
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51 Ratings

Amazon Chime

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51 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a perfect solution for conducting interviews with external candidates. It does not require installation of any additional software for the end user, and sending a meeting to internal parties and external users is quite simple. It also allows testing, where an external user can test before joining to ensure there are no issues before a meeting/interview begin. For ad-hoc or recurring meetings, there are better solutions.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
7.7
High quality audio
Amazon Chime
8.5
High quality video
Amazon Chime
7.8
Low bandwidth requirements
Amazon Chime
7.0
Mobile support
Amazon Chime
7.4

Screen Sharing

Amazon Chime
8.1
Desktop sharing
Amazon Chime
8.5
Whiteboards
Amazon Chime
7.8

Online Meetings / Events

Amazon Chime
7.7
Calendar integration
Amazon Chime
7.4
Meeting initiation
Amazon Chime
8.0
Integrates with social media
Amazon Chime
7.6
Record meetings / events
Amazon Chime
7.9
Slideshows
Amazon Chime
7.4

Online Events Collaboration

Amazon Chime
8.0
Live chat
Amazon Chime
8.2
Audience polling
Amazon Chime
7.9
Q&A
Amazon Chime
7.9

Online Events Security

Amazon Chime
8.6
User authentication
Amazon Chime
8.6
Participant roles & permissions
Amazon Chime
8.5
Confidential attendee list
Amazon Chime
8.5

Pros

Amazon Chime

  • Chat tools, video calls, on spot meeting invite[s] easy to create and use.
  • Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
  • UI is clean and easy to navigate around Amazon Chime.
  • Ability to invite outside guests easily using Amazon Chime without any issues.
YagneshKumar Patel | TrustRadius Reviewer

Cons

Amazon Chime

  • More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
  • You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
  • The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
  • No built-in screen sharing capabilities.
Emma McCarthy | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.4
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some users. There are also basic and Pro subscription plans depending upon what you need. We did a free trial for 30 days and then procured a few accounts for internal and external use.
Ravinder Beniwal | TrustRadius Reviewer

Return on Investment

Amazon Chime

  • The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
  • Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Rating Summary

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