Amazon Chime

Likelihood to Recommend

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.

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Emma McCarthy

Enrollment and Eligibility Program Manager

MetrixIQInformation Technology and Services, 11-50 employees

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Feature Rating Comparison

Amazon Chime

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Amazon Chime

Desktop sharing

Whiteboards

Amazon Chime

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Amazon Chime

Live chat

Audience polling

Q&A

Amazon Chime

User authentication

Participant roles & permissions

Confidential attendee list

Pros

The screen sharing aspect of Chime is very useful when attempting to demonstrate functionality to our remote users.
Using Chime as an instant messaging app between our workforce is extremely helpful.
It is quite simple to send an invite and have Outlook manage the appointment. Then Chime automatically calls you when the appointment is about to start.

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Verified User

Administrator in Information Technology

Computer Software Company, 51-200 employees

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Cons

Sometimes it's a little too basic and simple
I've come across multiple times where notifications won't go away even after viewing all unread messages
Requires a lot of updates

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Melinda Saternis

Site Opertaions - Content Assistant: Men's Direct Marketing

Brooks BrothersRetail, 1001-5000 employees

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Support

Amazon Chime 7.7

Based on 3 answers

Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.

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Verified User

C-Level Executive in Corporate

Hospital & Health Care Company, 11-50 employees

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Alternatives Considered

Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as another platform because it aided in our support from the AWS Web Services Support Team.

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Jesse Bickel, MS - PMP

Sr. IT Project Manager

CaptureRxHospital & Health Care, 51-200 employees

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Return on Investment

We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.

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Verified User

Team Lead in Human Resources

Human Resources Company, 1001-5000 employees

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Amazon Chime

Feature Rating Comparison

Performance & Compatibility of Online Events Software

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Screen Sharing

Desktop sharing

Whiteboards

Online Meetings / Events

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Online Events Collaboration

Live chat

Audience polling

Q&A

Online Events Security

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Cons

Support

Alternatives Considered

Return on Investment

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Support

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