Amazon Chime

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amazon Chime	Score 7.2 out of 10	N/A	Amazon Chime is a communications service from Amazon Web Services with a built-in VoIP solution. Amazon Chime can be used for online meetings, video conferencing, and business calling, and features pay-as-you-go pricing.	$0 per minute

Pricing

Amazon Chime

Editions & Modules

Business Calling - Inbound: $0.002216
per minute
Business Calling - Phone Numbers: $1
per number per month, US Only
Meetings - Pro: $3
*per user per day
Meetings - Basic: Free
Business Calling - Outbound: Country Dependent
per minute
Business Calling - Receive Text: Free
US Only
Business Calling - Send Text: Country Dependent

Offerings

Pricing Offerings
Amazon Chime
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

*up to $15.00 per user per month

More Pricing Information

Community Pulse
	Amazon Chime
Considered Both Products	Amazon Chime Omkar Marne Software Engineer Chose Amazon Chime Amazon has a very good audio and video quality. Chime's video conferencing feature works as expected there is no lag in the audio. If the internet speed is about 50 mpbs + then it works as a charm! At times the desktop can get slow but the mobile application is pretty fast as … Incentivized Helpful? Akhilesh Arya Assistant Professor Chose Amazon Chime Chime is less expensive in comparison to zoom. Incentivized Helpful? Ravinder Beniwal Sr. Consultant Chose Amazon Chime Our reason for the selection of Amazon Chime was a client recommendation. In a comparison of other competitor's products, Amazon Chime provides similar functionality and features. From a pricing perspective, you may opt for pay-per-use pricing which could be confusing for some … Incentivized Helpful? Verified User Professional Chose Amazon Chime Users have a level of familarity with other market leading collaboration products. However we selected this for the single dashboard for chat, calling, meeting and messaging specifically on phone app. There is a very simple interface with a minimum of clicks to launch the … Incentivized Helpful? Verified User Technician Chose Amazon Chime I have not tested Amazon Chime, against other market alternatives, as it is being used to meet a specific demand, which is communication with certain companies, as it is the preferred means of communication. But, it is a good tool and does not lose anything to the other tools … Incentivized Helpful? Peter Vadelnieks Customer Support and Project Manager Chose Amazon Chime It's slower and the user experience is much clunkier. It seems like it was developed by and for other developers, not the normal public. Incentivized Helpful? Verified User Engineer Chose Amazon Chime Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and … Incentivized Helpful? YagneshKumar Patel Software Support Engineer Chose Amazon Chime All the mentioned above products are better if not rated much higher with the features they have compared to Amazon Chime. Amazon Chime does not support well with google calendar and other negative features I mentioned compared to other products. Amazon Chime lacks features … Incentivized Helpful? Verified User Team Lead Chose Amazon Chime We chose Amazon Chime due to better pricing, ease of implementation, and great customer support from their team. Better product overall in terms of reliability. Incentivized Helpful? Verified User Employee Chose Amazon Chime Amazon Chime stacks up cleaner and much more intuitive to Google Hangouts Chat. In comparison to Slack, Amazon Chime is much better because Slack is not conducive to having a face-to-face conversation, much less, screen sharing. Microsoft Teams was hard to use when some of our … Incentivized Helpful? Verified User Analyst Chose Amazon Chime Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for … Incentivized Helpful? Verified User Administrator Chose Amazon Chime I believe the two products (Slack and Skype) are better suited for the situations where it is a smaller crowd. This is due to those systems being easier to chat within and collaborate in the smaller environment. Incentivized Helpful? Keith Lillico, M.Ed, MBA Owner/Independent Instructional Designer Chose Amazon Chime Amazon Chime product stacks up pretty much equal to the other pieces of software that we have used in the past. What drives the use of the software over the others is purely preference. My team has adapted to using this software, and now it has become what they would rather … Incentivized Helpful? Verified User Director Chose Amazon Chime We used to use Go To Meeting/Go To Webinar for our web conferencing and AT&T Teleconferencing numbers, either separately or in conjunction with the Go To Meeting/Go To Webinar. I liked that Go To Webinar allowed people to pre-register, which gave us the opportunity to prepare. … Incentivized Helpful? Verified User Administrator Chose Amazon Chime Chime was a lot less expensive that WebEx. It was also easier to use and maintain. Incentivized Helpful? Melinda Saternis Site Opertaions - Content Assistant: Men's Direct Marketing Chose Amazon Chime I would say Chime is step below Teams, but manages to get the job done. Chime is more straight forward and simplistic and meets all our basic needs for internal chat. Incentivized Helpful? Verified User C-Level Executive Chose Amazon Chime They are all good products, but here is why we switched: 1. UberConf. This was the first conference software we used. It used to be great, it actually had a free version that worked perfectly. Then the service started to falter, mostly lag time between user and presenter. And … Incentivized Helpful? Jesse Bickel, MS - PMP Sr. IT Project Manager Chose Amazon Chime Amazon Chime WILL become an industry leader. Amazon is still behind WebEx and is gaining ground on Microsoft. The advantage Microsoft will have is the ability to embed in organizations through Office, and have that advantage over WebEx as well. We selected Amazon Chime as … Incentivized Helpful? Verified User Team Lead Chose Amazon Chime I believe Amazon Chime is better, easier to use, and had better quality video/audio Incentivized Helpful? Verified User Manager Chose Amazon Chime AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. … Incentivized Helpful? Shane Finnegan Account Manager Chose Amazon Chime I have used GoToMeeting, which is a major competitor to Amazon Chime, and I can confidently say that GoToMeeting is literally ten times better. We rarely have any of the issues with GoToMeeting that we do with Amazon Chime. I highly recommend GoToMeeting over Amazon Chime … Incentivized Helpful? Jeff Zhao Senior IT Administrator Chose Amazon Chime High quality of audio and video, and great meeting experiences. Incentivized Helpful? Emma McCarthy Enrollment and Eligibility Program Manager Chose Amazon Chime Amazon Chime is great for call and video quality. It's pretty comparable to Zoom both in cost and capabilities. It's definitely superior to UberConference and Join.me, both of which are not particularly reliable. I have had call quality and the screen shares freeze up. … Incentivized Helpful? Perry Hahn AV Supervisor Chose Amazon Chime Chime and Biba are interchangeable to me, both accomplish the same task. We have transitioned to Chime as it was created by Amazon and we support Amazon, so it was an easy decision for us. I do enjoy Chime more as it just seems to work effortlessly. I would recommend it to all. Incentivized Helpful?
Top Pros	Pro Easy to use Pro Cost effective Pro Video quality
Top Cons	Minus User friendly Minus Screen sharing Minus User interface

Features

Amazon Chime

Performance & Compatibility of Online Events Software

Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
	Amazon Chime 7.8 25 Ratings 2% below category average
High quality audio	8.425 Ratings
High quality video	7.625 Ratings
Low bandwidth requirements	7.220 Ratings
Mobile support	8.120 Ratings

Screen Sharing

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Amazon Chime 8.0 24 Ratings 2% below category average
Calendar integration	7.921 Ratings
Meeting initiation	8.123 Ratings
Integrates with social media	8.39 Ratings
Record meetings / events	8.022 Ratings
Slideshows	7.620 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Amazon Chime 8.0 21 Ratings 5% below category average
Live chat	8.121 Ratings
Audience polling	7.89 Ratings
Q&A	8.111 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Amazon Chime 8.5 21 Ratings 2% above category average
User authentication	8.617 Ratings
Participant roles & permissions	8.520 Ratings
Confidential attendee list	8.615 Ratings

Best Alternatives
	Amazon Chime
Small Businesses	ClickMeeting Score 9.5 out of 10
Medium-sized Companies	ClickMeeting Score 9.5 out of 10
Enterprises	Google Meet Score 8.3 out of 10
All Alternatives	View all alternatives

User Ratings
	Amazon Chime
Likelihood to Recommend	7.4 (26 ratings)
Support Rating	8.8 (9 ratings)

User Testimonials
	Amazon Chime
Likelihood to Recommend	Amazon AWS Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime. Incentivized Ravinder Beniwal Sr. Consultant Read full review
Pros	Amazon AWS Chat tools, video calls, on spot meeting invite[s] easy to create and use. Ability to record any meeting and automatically downloads the meeting recording after ending the meeting. UI is clean and easy to navigate around Amazon Chime. Ability to invite outside guests easily using Amazon Chime without any issues. Incentivized YagneshKumar Patel Software Support Engineer Read full review
Cons	Amazon AWS More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype. You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time. The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would. No built-in screen sharing capabilities. Incentivized Emma McCarthy Enrollment and Eligibility Program Manager Read full review
Support Rating	Amazon AWS They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Amazon AWS Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business. Incentivized Verified User Anonymous Read full review
Return on Investment	Amazon AWS The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals. Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past. Incentivized Verified User Anonymous Read full review
ScreenShots