Amazon Chime'd my interest
August 30, 2020

Amazon Chime'd my interest

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Chime

Amazon Chime is being used by a client of ours to communicate with us during our contract. We are working on two projects for them and to communicate with them in the northeastern area and us in Oklahoma, we us Amazon Chime. We love using it for the sheer ease of sharing our screens and viewing each other's faces.

Pros

  • Share screen
  • Video
  • Audio

Cons

  • Live captioning would be nice.
  • Participation tools such as polls.
  • The basic user interface makes it feel like it's lacking in technology.
  • Inclusiveness of all employees across states.
  • Things gets communicated better.
  • It's a necessary technology to have now.
Amazon Chime stacks up cleaner and much more intuitive to Google Hangouts Chat. In comparison to Slack, Amazon Chime is much better because Slack is not conducive to having a face-to-face conversation, much less, screen sharing. Microsoft Teams was hard to use when some of our users had Mac computers.
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Do you think Amazon Chime delivers good value for the price?

Yes

Are you happy with Amazon Chime's feature set?

Yes

Did Amazon Chime live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Amazon Chime go as expected?

I wasn't involved with the implementation phase

Would you buy Amazon Chime again?

Yes

Amazon Chime is great when you need to have people outside of the organization to connect to the system and to not need all of the bulk of downloading the software. This is a nice touch so that even people within the organization can use this function if they are using a computer outside of their normal computer.

Amazon Chime Feature Ratings

9.3
High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
7
8.0
Desktop sharing
10
Whiteboards
6
6.8
Calendar integration
6
Meeting initiation
7
Integrates with social media
Not Rated
Record meetings / events
6
Slideshows
8
10.0
Live chat
10
Audience polling
10
Q&A
10
9.7
User authentication
9
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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